Honda East
Cincinnati, OH
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Great customer service Just great customer service from super busy service advisor. Always professional even when they are getting slammed busy. Always treated like you are Just great customer service from super busy service advisor. Always professional even when they are getting slammed busy. Always treated like you are there only customer, never rushed. More
Efficient service department I needed some work done and the agent booked me for a time that would involve less waiting. I also really appreciated that they had noted that I didn’ I needed some work done and the agent booked me for a time that would involve less waiting. I also really appreciated that they had noted that I didn’t want my lights turned off the auto setting. So, good job all the way around! More
Oil change I went to the dealers for an oil change. They also rotated my tires because it was a service that was due. Great and fast service I went to the dealers for an oil change. They also rotated my tires because it was a service that was due. Great and fast service More
Careful, knowledgable, and considerate service I was confident that the service history was reviewed carefully and necessary work performed prior to a long car trip. Excellent service work. Conside I was confident that the service history was reviewed carefully and necessary work performed prior to a long car trip. Excellent service work. Considerate staff. More
Service The people in the service department are all first rate. Friendly, helpful and very knowledgeable. I am certain that Tina , the department head is t The people in the service department are all first rate. Friendly, helpful and very knowledgeable. I am certain that Tina , the department head is the reason for this. I normally do not take the time to fill out these surveys, but I feel Honda should be aware . I purchased my vehicle at Performance Honda . I would never go near those crooks again. That entire sales force conspired to cheat me, overcharging me on everything. I was taken advantage of due to a very stressful time in my life. Thanks to my treatment by this dealership I remain a Honda customer. Feel free to contact me should you want to know more. More
Great Staff! The staff were really easy to work with from sales, to management, to finance!I went in to possible purchase, but left with a leased Civic with all th The staff were really easy to work with from sales, to management, to finance!I went in to possible purchase, but left with a leased Civic with all the extras. The remote start and touch panel that allows me to use the Apple Car Play is just like having a navigation panel! More
Courteous, fast, professional My experience, from making the appointment to the appointment itself to checking out, was courteous, fast, and professional. I recommend Honda East to My experience, from making the appointment to the appointment itself to checking out, was courteous, fast, and professional. I recommend Honda East to all my friends. More
Take good care of me and my time I have a good experience every time I visit. Love my new CRv. I stopped in after vacation for my first oil change and was a speedy service . I have a good experience every time I visit. Love my new CRv. I stopped in after vacation for my first oil change and was a speedy service . More
Service The service department is always eager to help and keep wait times to a minimum. I am always a happy customer when I leave. Thank you! The service department is always eager to help and keep wait times to a minimum. I am always a happy customer when I leave. Thank you! More
Perfect job Honda East put a new air conditioner in my 2017 CRV and it works perfectly. Everyone there is so polite and helpful that it's a pleasure doing busin Honda East put a new air conditioner in my 2017 CRV and it works perfectly. Everyone there is so polite and helpful that it's a pleasure doing business with them. More