Honda East

This was the best car buying experience that I have had in a long time. My rep paid attention to my needs, questions, concerns. He was very helpful and did not pressure me into anything. He took his tim in a long time. My rep paid attention to my needs, questions, concerns. He was very helpful and did not pressure me into anything. He took his time with me, even though the show room was full of customers. Everyone was very attentive, but not forceful. They took the time to explain my options and priced different models and allowed me to make the decision without feeling pressured. It was a wonderful experience. More

My most recent experience with Honda East was very rewarding. I took my 2008 Honda Accord (which I had purchased there in 2008) in for scheduled maintenance and also had a noise issue coming from the rewarding. I took my 2008 Honda Accord (which I had purchased there in 2008) in for scheduled maintenance and also had a noise issue coming from the back area of the inside of my car that I wanted them to resolve. The 2 service technicians that worked to fix this problem did an excellent job and made sure I was satisfied before I left. The names of these two employees are Todd Walters and Ed Preyer. I want to personnally commend them for not only getting the job done but also for their courteousness, friendliness and positive attitude they both showed to me. Todd and Ed present the kind of image that any company would like their customers to see. Keep up the good work!! I'll be a regular customer because of this experience! More

We Have Bought Three (3) New Honda CRV 2000, 2004, 2010 We Have Bought Three (3) New Honda CRV 2000, 2004, 2010 From Honda East 529 Ohio Pike Cincinnati, OH 45255 2000 Honda CRV Had 292, OO0 Miles b We Have Bought Three (3) New Honda CRV 2000, 2004, 2010 From Honda East 529 Ohio Pike Cincinnati, OH 45255 2000 Honda CRV Had 292, OO0 Miles before Trading In @ Honda East 2004 Has 100, OO0 Miles and Still Running NEW is it was The Day We Bought @ Honda East Larry Shideler Lshide37@aol.com 513-405-4773 Cell Cincinnati, Ohio More

I leased my third Honda Pilot (2004, 2007 & 2011) from Honda East and my repeat business speaks for itself. Lou Ann Robb is patient and thoroughly committed to customer satisfaction. Neil Bambrick is a Honda East and my repeat business speaks for itself. Lou Ann Robb is patient and thoroughly committed to customer satisfaction. Neil Bambrick is a leader who has the complete respect of his team. Without hesitation, I would recommend this dealership. Honda East is the best! More

Great service. Very friendly, accomodating, and engaging. Listened to my questions, concerns. Took the time to sit with me (3 visits worth) to explain and work through other manufacturer comparison tables Listened to my questions, concerns. Took the time to sit with me (3 visits worth) to explain and work through other manufacturer comparison tables (I brought them in). Wonderful outcome. I purchased a 2010 CRV EX-L, they found the exact one I wanted, brought it in, looks like it just came off the line. Made sure I understood all the new electronic, safety, and engine enhancements (was driving a 2004 CRV). Provided me direct access to my sales associates personal cell should I have any questions regarding my new vehicle at any time. Allowed me to drive price negotiations so I could get my payments where I was comfortable each month, financed through Honda Financial on a 5 year loan, after reviewing a few scenarios with me. Great people, great team, great support and I will definitely be a lifelong customer (as long as I'm in Cincinnati area) of Honda East. More

I always had a great experience with the Honda East Service Department. I woudn't not take my Honda Car for service anywhere else. Everyone at the Service department is friendly and always helpfull. Service Department. I woudn't not take my Honda Car for service anywhere else. Everyone at the Service department is friendly and always helpfull. Typically I deal with Rickey and Ken service advisors. They are knowledgable and polite, and both had a very extensive knowledge of the car . I highly recommend Honda East Service department to other people! More

When My car battery Had finally decided to die after its long life, I was not sure how I was going to get it taken care of since I had to be at work for my 12 hour shift. The service team went out of there long life, I was not sure how I was going to get it taken care of since I had to be at work for my 12 hour shift. The service team went out of there way to help me get my car running again! Thank you Honda East!!! More

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Be wary of doing business here. I had an email interaction with a salesman who negotiated a sale price of $12000 (plus tax) on a basic Honda Accord that was listed on their site as preowned certif interaction with a salesman who negotiated a sale price of $12000 (plus tax) on a basic Honda Accord that was listed on their site as preowned certified for $13005. When I inquired about certified he said that it wasn't and that it would be an additional $275 and tax to get that done. I drove from Troy, Ohio to Cincinnati, test drove the vehicle, and decided to buy it. Then came the haggling over the warranty that they now wanted over $1500 for (the same certified warranty). When I discussed my email with "Chad", he had apparently left the prior day for an insurance job. "Nick", the salesman I dealt with that day, and "Billy" the sales manager, wouldn't budge and didn't know about the email (have copies I could forward anyone interested). The honda that was going to cost approx. $13500 was now over $14500. My wife and I left it at that... there were better deals closer to home. Don't get roped in. More

I had my Prelude in for service at least 6 times but the starting issue was never fixed. During each visit, I was charged for a new replacement part and only on the last visit did they mention they couldn't starting issue was never fixed. During each visit, I was charged for a new replacement part and only on the last visit did they mention they couldn't fix the problem themselves. I saved myself several hundred more dollars in parts and labor by never letting Honda East touch my car again. More