Honda City

Excellenr service! Ralph and the Service team are very friendly and consummate professionals, Honda should be proud to have them as employees they are a total Contrast t Ralph and the Service team are very friendly and consummate professionals, Honda should be proud to have them as employees they are a total Contrast to the dealership. More

AH-mazing This service center is just amazing! Friendly staff, clean atmosphere, complimentary snacks and coffee. Just a great place to have your Honda servic This service center is just amazing! Friendly staff, clean atmosphere, complimentary snacks and coffee. Just a great place to have your Honda serviced! Keep up the great work guys! More

Best Experience in Service Servicing experience of my CR-V here is very pleasant. Starting from greeting to out with a smiley face. I'm happy. After servicing of my car, I drove Servicing experience of my CR-V here is very pleasant. Starting from greeting to out with a smiley face. I'm happy. After servicing of my car, I drove almost 300 miles to get my setisfaction back on Honda. I'm happy with it. More

The best service center ! Greg B. And Tommy S. are the best service professionals ! They go out of their way to make sure their customers are happy. Wouldn't go anywhere e Greg B. And Tommy S. are the best service professionals ! They go out of their way to make sure their customers are happy. Wouldn't go anywhere else. Alex and Joanne S. More

The most horrific experience ever! I will never purchase a vehicle from Honda City ever again. First, they say they have no hidden fees but xxx has dealer fees & don't go to "them." Whe I will never purchase a vehicle from Honda City ever again. First, they say they have no hidden fees but xxx has dealer fees & don't go to "them." When we made the offer on the Civic which we saw on the internet, they said they would have to add almost $1000 for the certification. What?? The car is already certified! Then they wanted us to finance the car but my son saved up and we wanted to pay cash/check. So of course, the salesman has to ask the mgr if they would accept the offer. He came back and accepted, but you had to take the car "today." I reluctantly said yes. That was my first mistake. He said it wouldn't take long. We can do insurance via phone right now. HA! After 3 hours of him going back and forth with DMV & insurance, we were starved. We kept thinking, how much longer could it really be? He said it should only take another hour. We thought he was joking but sadly, he wasn't. We left, got something to eat, came back, and still took another half hour. I DONT GET IT EITHER! I live 15 min. away -- had I known, I could have come back 10x! So it's now night time & we take the car. The next morning we realize the windshield has a chip, the handbook is missing, there's another key from another car in the vehicle, (oh- did I mention that we only have 1 key & they owed us another key?). Coincidentally, we are driving to another state early in the morning. As soon as they were opened, I called the dealer tells us that we have to come back to show them the chip right away. The sooner, the better. When I got back (after paying tolls 2x), they did give me the car handbook, 2nd key (which they wanted to charge me $300 for), and made an appointment for someone to fill in the chip. In the certification documents, this chip should have been fixed before delivery & I should automatically get 2 keys (not just 1). For this I think it was reasonable to ask for a free oil change or 2, no? The manager didn't think so. After arguing back and forth about how he can't do this and that the service shop is separate from the dealership, he reluctantly handed me a free voucher for 1 oil change. He was so nasty. The whole experience was horrific. The salesman didn't know the car and the manager was rude and disrespectful. This was 2 months ago and I regret every minute. If they tell you to do something right now, walk away. I should have went with my gut. And two months later, I purchased another pre-owned vehicle at Infiniti in St. James/Nesconset. What a fantastic experience! No one was rude...why would they be? In my lifetime, I have purchased Dodge, 3 Infinitis, Audi, BMW, Honda Pilot, and several others. This was, by FAR, the worst experience I have ever had in buying a vehicle. More

Fast and Helpful Greg B. at the Honda Service Center was very helpful, friendly and polite. He made the process very easy and explained everything thoroughly. A+++ for Greg B. at the Honda Service Center was very helpful, friendly and polite. He made the process very easy and explained everything thoroughly. A+++ for customer service! Dave S. More

Always great service! I always have superb service at Honda City. They are exceptional. The service advisors are great and always looking out for me! They keep me loyal to I always have superb service at Honda City. They are exceptional. The service advisors are great and always looking out for me! They keep me loyal to the Honda brand. More

Wonderful experience I have purchased my last 2 Honda Accord's from Honda City and was always very pleased. I have also always brought my car back to Honda City for servic I have purchased my last 2 Honda Accord's from Honda City and was always very pleased. I have also always brought my car back to Honda City for service even though I live in Floral Park.. More

Waste of Time Stopped into this dive to lease a SUV. They have the car in the lot, cant get lease price . Weird vibe in this place. Manager looked me over and from Stopped into this dive to lease a SUV. They have the car in the lot, cant get lease price . Weird vibe in this place. Manager looked me over and from his "booth" and told his sales guy tell him we will call him. WHAT ?!? Call me ?? huh ?? Btw went to another Honda dealer and leased a SUV. Your loss. BTW my uncle leased a suv at this other Honda dealer too. Honda city is a weird place. There were NO other customers while this was happening. Sales 101 Mr. manager in the future greet your paying customers instead of doing the once look over as I was looking for a hand out. I am in tier 1 credit and can lease at any dealer. I wanted to support my local dealership, instead I will tell my fellow neighbors NOT to shop here and I am on the board at my condo and they listen to me and take my advice. What a place, horrible !! #strangeplace More

great experience We've been a Honda City customer over 25 years. There service department is the reason we keep buying there. Tom has been a pleasure to deal with for We've been a Honda City customer over 25 years. There service department is the reason we keep buying there. Tom has been a pleasure to deal with for many years, its nice to have someone to place your trust in and never be disappointed More