Honda City
Bethpage, NY
Filter Reviews by Keyword
By Type
Showing 269 reviews
Unable to deliver. Called and talked to the same person (Mike) multiple times about having a very specific make and model in stock. He said the car was being shipped fr Called and talked to the same person (Mike) multiple times about having a very specific make and model in stock. He said the car was being shipped from the warehouse and followed up to call and let me know it had arrived. After traveling almost an hour to purchase the vehicle the sales rep tried to sell me different car. I was also informed at this time the car that I arrived to purchases was out of stock and unavailable. Waste of time and awful experience. More
Rip Off 2X Took my 2013 Honda Odyssey to Honda City Service Center because the front passenger side DRL on the was not working. I had replaced the fuse and bul Took my 2013 Honda Odyssey to Honda City Service Center because the front passenger side DRL on the was not working. I had replaced the fuse and bulb before going to Honda. Honda City Service center replaced the battery and the bulb and told me the problem was fixed. I inquired how can the battery failure cause only 1 bulb to go out. I was not given an explanation. I told them I had already replaced the bulb. They said the bulb was bad. To replace the bulb they charged me more than $50 and over $200 for a new battery. I had bought the bulb for $8 and it took me 30 seconds to replace the bulb and the battery was still under warranty from another store. Honda insisted both were bad and that was the reason for the problem. They said the light was running so that proves both the battery and bulb had to be replaced. The reasoning was flawed but since the light was working, I argued, was not given a good reason for the repair, but since the light was on I paid and took the car. A little while later the DRL went out again, I returned to Honda City. Now I was told the problem was a new ground wire had to be installed from the DRL and high beam to the passenger side door panel. I picked up my car after the service dept. closed. I was told the repair cost +$800 but after some discussion they agreed to lower the price to $300 in consideration for the work they previously performed that was not required. I asked the agent on duty to show me the new wire or harness that was installed. The agent told me they could not show me the new wire. I called the service agent Chris who told me he could not give me an exact location of the new wire and I had to talk to a technician. I have contacted Honda several times to talk to a technician. They have never made one available. I have called Honda City 3 x for someone to tell me where the new wire is. When looking under the hood and visually inspecting the lights i see that all the wires to both lights are original, dust and dirt covered. Not sure what they did for $300 I have called the service agent and texted him several times and he does not respond. I have called the Service Manages and he has not responded. More
Don't Buy A Honda I leased a CRV on July 24, 2019, the day after the cruise control and high beam warning lights come on. August 2 my new car goes to Honda City service I leased a CRV on July 24, 2019, the day after the cruise control and high beam warning lights come on. August 2 my new car goes to Honda City service center and guess what! It's August 14 and they still have no. Clue. Shame on Honda! More
BUYER BEWARE! This is the place that gives dealerships bad reputations. They do the old-make you wait for hours and then change the price in your last minute there This is the place that gives dealerships bad reputations. They do the old-make you wait for hours and then change the price in your last minute there. Finance woman will try to steal the teeth from your face. Shady characters here to say the least. More
Bobby Berry is the most conscientious and thorough salesman I went into the dealership just to look and I told the manager Charlie please do not give an inexperienced salesman. He introduced me to Bobby Berry a I went into the dealership just to look and I told the manager Charlie please do not give an inexperienced salesman. He introduced me to Bobby Berry and he was perfect. If he made a statement he proved it by showing it to me so I saw for myself. He was so thorough and he was not the typical salesman trying to close a deal as soon as you walk in. I am 70 years old and I can’t tell you how many cars that I bought because I lost count20 years ago. This is the first time I drove a car home knowing how to use most of the car and accessories. As I said the purpose of going to Honda City was just to look not to buy, and the car, the dealership, and Bobby Berry sold me the car. More
Awesome Professional Service - THANK YOU! Once again, we received excellent and professional service from the Service Dept. @ Honda City. Thank you to Tom Santoro for his commitment to provid Once again, we received excellent and professional service from the Service Dept. @ Honda City. Thank you to Tom Santoro for his commitment to providing timely, honest and professional service, Our experience at Honda City has always been exceptional, from the time we drive into the service area, get checked-in through the Service Writers and finally to the mechanics. It's always a job well done. Awesome job Tom and the Service Dept Team @ Honda City! "Life is much easier when dealing with Honda City" More
Do not believe a word out of their mouths- We all know that car dealers and used car dealers have a poor reputation. This place is why. I bought a 17,000 used car from them and was lied to abou We all know that car dealers and used car dealers have a poor reputation. This place is why. I bought a 17,000 used car from them and was lied to about several aspects of both the car and what the extended warranty I purchased covers. Granted I should have left before making the purchase and fact checked everything they said and took the time to read all 20 pages on the warranty but who does that. You should if you ever deal with these dishonest sales people. Misleading is not correct. Liars is. When confronted with some of the blatant lies after the purchase their attitude was "who cares, we got your money" More
Honda sales I purchased a car today from Eric Chasnoff. Eric was fully knowledgeable and made the whole process as easy as possible. I would highly recommend Eri I purchased a car today from Eric Chasnoff. Eric was fully knowledgeable and made the whole process as easy as possible. I would highly recommend Eric to anyone purchasing a vehicle. More
Honda city Went to Honda City met with ronald and his sales manager Juan C got the price and car i wanted i would recommend seeing them Went to Honda City met with ronald and his sales manager Juan C got the price and car i wanted i would recommend seeing them More
my new car purchase i met with erick he helped me out with my new honda pilot me and my wife love the car the whole experience was great i met with erick he helped me out with my new honda pilot me and my wife love the car the whole experience was great More