Honda City
Bethpage, NY
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INCOMPETENCE at its best! WORST SERVICE EVER!!! THEY GOT GREASE ALL OVER INSIDE OF MY CAR, INCLUDING THE CEILING!!! THEY BROKE THE SEAT CLIPS, AND HID THEM under my floor mat WORST SERVICE EVER!!! THEY GOT GREASE ALL OVER INSIDE OF MY CAR, INCLUDING THE CEILING!!! THEY BROKE THE SEAT CLIPS, AND HID THEM under my floor mats- SNEAKY!!! DISMISSIVE AND RUDE!!! LIES!!! Don't let this happen to you- TAKE PICS OF YOUR CAR BEFORE YOU SERVICE- IT MAY NOT LOOK THE SAME WHEN YOU GET IT BACK!!! Other Honda dealerships take pictures of your car and notate any damages - not this one. Brought car in for oil change, and got more than I bargained for. CAR LOOKED HORRIBLE!!!! When I went to tell the service manager about it, he got the service and parts director. BOTH WERE DISMISSIVE AND RUDE to me AND my father. Was told "Get in your car and leave. You'll just have to deal with it. We did what we were supposed to do." Waste of my time trying to deal with them. Called Honda Corporate about issue, FINALLY resolved. Except when when they were doing the work, more damage done to car. Service took no responsibility for it. I don't trust them. If you want your car to be abused and damaged, definitely the place to go. INCOMPETENT SERVICE!! DO NOT USE THEM!!! I even bought my car from Honda City, and this is how I'm treated Now going to another Honda dealer, hopefully with better results. More
Great Service Alistar was a very helpful and knowledgeable salesman. He was not pushy, just gave us the information so I could make a sound and smart decision. Alistar was a very helpful and knowledgeable salesman. He was not pushy, just gave us the information so I could make a sound and smart decision. More
Great Experience i got my certified pre-owned honda civic ex from honda city in levittown. had the greatest experience. they have a great team there. when you go ask f i got my certified pre-owned honda civic ex from honda city in levittown. had the greatest experience. they have a great team there. when you go ask for Dan he really was knowledgable and great to deal with. More
Best in Class Service Got my Honda CRV serviced yesterday at Honda City in Levittown./Bethpage. Tom Santoro was my service manager whom, I try to get him each time I have Got my Honda CRV serviced yesterday at Honda City in Levittown./Bethpage. Tom Santoro was my service manager whom, I try to get him each time I have worked done there, because he treats me in a friendly professional manner. And, I know my car is treated the same way and in great hands with Mr. Santoro. He always goes the extra distance to explain all servicing, and also informs me of any upcoming items that I should be aware of. I get in and out of the facility pretty quickly, all depending on what is getting done. I feel 100% confident when Mr. Santoro addresses my concerns, and I have never had to return with any item fixed at the facility. Honestly, I cannot say that about other service centers and this is probably the first time I feel comfortable enough to make such a statement. You’re in great hands with Tom Santoro. More
Michael Barone - Sales Rep Michael was very helpful, thorough and extremely honest and easy to deal with. He made this experience stress free and quick, which is always nice. I' Michael was very helpful, thorough and extremely honest and easy to deal with. He made this experience stress free and quick, which is always nice. I'd highly recommend him to my friends and family. More
Amazing service Wow ... What perfect service , thank you for helping me with my car . Nicole Stakias was so helpful .... Can't thank you enough ! Wow ... What perfect service , thank you for helping me with my car . Nicole Stakias was so helpful .... Can't thank you enough ! More
Amazing Serivce I had a problem with my car the other day. I was blessed to get a service rep who could understand my problem, was able to get me in and fix the probl I had a problem with my car the other day. I was blessed to get a service rep who could understand my problem, was able to get me in and fix the problem. The customer service is received that day made me a Honda city lifer! thanks Greg More
Great!! My experience with Dave was amazing he sold me a Honda Civic and I enjoy every moment with the car I recommend him to any body looking for a Honda he My experience with Dave was amazing he sold me a Honda Civic and I enjoy every moment with the car I recommend him to any body looking for a Honda he is the best More
Honda City Service - Advisor: Theresa Caraballo My experience at Honda City was fantastic. My service advisor, Theresa Caraballo, was very helpful, attentive, and polite. She was descriptive in expl My experience at Honda City was fantastic. My service advisor, Theresa Caraballo, was very helpful, attentive, and polite. She was descriptive in explaining my car's issues, and assured me that it would be taken care of. She made me feel as though my problem was her main priority. My car was in and out quicker than I expected and my issue was resolved with no problems! Thank you Theresa! More
Honda Dealer Service Service Department is awesome! They have been taking care of our Hondas for years! Tom Santoro is fantastic and so helpful. He makes sure to take c Service Department is awesome! They have been taking care of our Hondas for years! Tom Santoro is fantastic and so helpful. He makes sure to take care of everything to make every service appointment smooth and easy. They do great work and keep my cars running great! Very comfortable environment to wait in while car is serviced. More