Honda City Chicago

Ricardo Gallarzo is the best salesperson!!! My salesman was Ricardo and he was just the best person to work with!. He helped me find the car that fits my everyday needs. If you ever go buy a car My salesman was Ricardo and he was just the best person to work with!. He helped me find the car that fits my everyday needs. If you ever go buy a car go to Honda City and ask for Ricardo Gallarzo. I promise you will be leaving a happy customer!! More

Disappointing experience We came on Saturday with my husband to test drive 2012 Honda CRV EX-L and had the most disappointing experience. We inquired about this vehicle on We came on Saturday with my husband to test drive 2012 Honda CRV EX-L and had the most disappointing experience. We inquired about this vehicle online and emailed the dealership multiple times. We told them right away via email that we are interested in the vehicle, but we were on a strict budget and will pay cash and cannot exceed certain amount for this car. They told us that we can negotiate when we come in: "We only negotiate beyond internet price in person, once you are here we would be happy to entertain that offer". On the day of the appointment my husband called in the morning to confirm that we will arrive around noon. When we arrived, we told them who we were, but nobody was expecting us and they had problems locating the car. After waiting for about 30 mins, they found the car which apparently was not driven for at least a month cuz the battery was dead and they had to jump start it. When we went for a test drive, the steering wheel locked and the car shut down in the middle of the road. The sales guy called service to pick us up since the car was not in a driving condition. When we arrived at the dealership, manager (?) Miles seemed to be nervous. He came out, did not even apologize for inconvenience. He just left to pick up the broken car off the road. He seemed to care more about a broken car rather than us. After this disappointment we headed home. As we were driving home, internet sales person Travis called us and told that the car was fixed and asked me to come back for a test drive. I decided to turn around and give it a second chance. When I came back, the car was ready. After the test drive sales person Jessica came to us with the ridiculous total price of $28'000!!! (I would buy a new car for a cheaper price!). The price for the car was $21'500, but they started up-selling stuff like certification, interior insurance, On Star service, etc. We told we don't need any of that stuff. We made our offer and we were interested in the car only. Jessica told us that internet asking price is not negotiable, which was not what we were told originally. We did not see any other offer coming from Jessica. She started telling nonsense such as they are loosing money by selling us the car. Showed us the dealers purchase invoice that they bought the car for $22500 which meant they were loosing $1000 by selling it to us. She also told us that she is making only $50 from this deal so its so not worth for her. This BS was beyond ridiculous. We came in with open hands, telling in the email exactly what we want and the price we can pay, instead we had nothing but problems and in the end nobody made a counteroffer. Not even a single dollar less! I feel being misled and not appreciated as a customer. I told their team right away that I do not want to waste anyone's time. This should have lasted no more than 1 hour, where we spent 6 hours total where everything went wrong. More

Amazing salesman!!! I had no plans of getting the car because i had to go compare prices at other dealerships as well but Zak Khan was extremely kind and worked with what I had no plans of getting the car because i had to go compare prices at other dealerships as well but Zak Khan was extremely kind and worked with what i had. I had an amazing pleasure doing business with this dealership and especially Zak. Will make sure my family and friends come to this dealership for the BEST car buying experience!!! More

Very Happy with my purchase I am so happy with my new civic! My salesman Ricardo was awesome and he was able to get me a great deal. Thank u for getting me into the car of my dre I am so happy with my new civic! My salesman Ricardo was awesome and he was able to get me a great deal. Thank u for getting me into the car of my dreams! More

remarkable Zak was understandable to what my needs were in a car. He even got the same exact color i wanted for the interior of my new car. Highly recommend hi Zak was understandable to what my needs were in a car. He even got the same exact color i wanted for the interior of my new car. Highly recommend him. If you want a car the perfectly describes you, go see Zak at honda today. More

Jessica is the best!!! I was just car window shopping for my fiancee, and Jessica provided extraordinary customer care. She guided me through the details of a vehicle, payme I was just car window shopping for my fiancee, and Jessica provided extraordinary customer care. She guided me through the details of a vehicle, payment plans, and offered me the history report. All my questions was answered fluently, and i was very happy. I recommend this saleswoman to anyone, she knows her stuff A+++++. More

customer service They really treat you like a paying customer. Big thanks to Jessica for all her help. She did all that was in her power, do that I was in and out as q They really treat you like a paying customer. Big thanks to Jessica for all her help. She did all that was in her power, do that I was in and out as quickly as possible. Thanks again. More

One of the best in the area. This dealership was the best one I found. I live in the suburbs and i drove into the city just to make a sale. The other Honda's out here just didn't This dealership was the best one I found. I live in the suburbs and i drove into the city just to make a sale. The other Honda's out here just didn't cut it. Jessica Rivera was super nice and willing to make a deal. I would defiantly suggest using her and this dealership. More

xxxxxxxx Nothing but a bunch of low lifes that do nothing but scam you. Beware of these liers! They have done nothing but cause me problems and make me waste m Nothing but a bunch of low lifes that do nothing but scam you. Beware of these liers! They have done nothing but cause me problems and make me waste money More

After the Sale My overall buying experience was excellent, it was after the sale I had problems. I brought a used vehicle, an excellent the car that had 3 issues tha My overall buying experience was excellent, it was after the sale I had problems. I brought a used vehicle, an excellent the car that had 3 issues that were not resolve to my satisfaction. Two of them were minor problems that I took care of, the third has not been resolved and probably will not be. I believe the dealership could have taken care of the problems with ease, but because it was a used vehicle and I had accepted delivery, they deferred two of the problems to my extended warranty, one which will cost me $100.00 deductible (the one that will probably not be resolve)and the third I have to go to the DMV to replace the front license place that the porter claims he left in the car. Overall the car was priced competitively, my salesman Zak Khan was professional, and the deal was closed to my satisfaction. It was after the sale that I was disappointed. More