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Honda Cars of Bellevue - Service Center

Bellevue, NE

4.5
140 Reviews

140 Reviews of Honda Cars of Bellevue - Service Center

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November 11, 2021

Terri always provides top notch customer service, always exceeding my expectations. She is a rarity! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Friendly, organized, and honest. No appointment needed. Everything happened just like they said when I called. I bought this certified CRV here four years ago and have had no problems. This was a regular s More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

I've been their customer since 1988 when I bought my first Accord. Excellent service and outstanding auto. Honda for life! More

by carlbndct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Unger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milt Harrington, Ken Salisbury
Oct 20, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

October 13, 2021

Good service done quickly clean shop and comfortable waiting room. Shout waiting time friendly service. More

by Monk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

October 06, 2021

Professional, polite and knowledgeable.To the point, Professional, polite and knowledgeable. To the point, didn't have to wait very long and enjoyed the coffee. More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Salisbury
Oct 08, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the review!

September 20, 2021

I love going to bellevue cars to get my van service they are very fast and friendly u never have to wait. More

by Josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Salisbury, Aaron Richardson
Sep 21, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the review!

September 16, 2021

Helpful, courteous, friendly. They were able to provide a rids home and then picked me up when my car was done More

by Purplesmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the review!

July 04, 2021

Terri Adams and her service crew were beyond awesome! We needed a new tire! Her schedule was booked on a Saturday of a holiday weekend but she got us in!! Excellent service and they vacuumed the car out too More

by Geno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Geno responded

Great job!!

Jul 06, 2021 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Terri and the service team were able to get you taken care of. Matthew Schworer General Manager

August 27, 2020

It took these incompetent fools FIVE HOURS to change my oil. When I dropped the car off at 8:15 I asked how long it would take and was told an hour and and a half. When I called back 3 and a half hours lat More

by Alex Fitch
Customer Service
Recommend Dealer
No
Employees Worked With
Terri Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Honda Cars of Bellevue responded

I apologize for the miscommunication. We do prioritize customers who wait at the dealership while their vehicles are being serviced. You may not have seen any in the lounge, but many customers go to the showroom to check out the new vehicles or walk around the lot. If we had known you wanted or needed your vehicle done by a certain time we would have done whatever we could to accommodate this. This should have been communicated to you and I apologize that it wasn't. It looks like we also did the passenger side airbag recall while your vehicle was in, this would have accounted for some of the extra time. Once again I am very sorry for the delay and lack of communication. I have placed a note in our system that your next oil change will be free. Matthew Schworer General Manager

August 16, 2020

Positive Service Experience I bought a new vehicle from Honda Cars of Bellevue, and as I drove home my low tire pressure light came on. I called my sales rep Guy, and he had me b More

by Dev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Southwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milt Harrington
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