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143 Reviews of Honda Cars of Bellevue - Service Center
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November 28, 2016
Awesome Customer Focus Honda has a service promise just like most local dealerships, but I can tell you from personal experience that Honda Cars of Bellevue takes great prid Honda has a service promise just like most local dealerships, but I can tell you from personal experience that Honda Cars of Bellevue takes great pride in their service delivery (actually doing what they promise). On numerous occasions I have called or just stopped in, needing an immediate oil change or with a concern over a dashboard light that just came on. I am always met with care, concern and instant attention - no appointment necessary. More than that, they generally go above and beyond. A standard oil change includes a full vehicle inspection and a wash/vacuum of your vehicle. When complete, the service tech discusses with you everything that was checked &/or completed and is happy to answer any questions you may have. I have had interactions with all the Service personnel and they are so personable and knowledgeable. I know I could have my car serviced elsewhere for less, but I don't Trust anyone but Honda for my Odyssey's service needs. I have been going there for eight years and will definitely purchase my next vehicle there as well. More
by BRiera
October 28, 2016
Parts department I ordered a part that needed to be sent overseas.Keith Bailey in the service department was so helpful and kind. He patiently walked me through the en I ordered a part that needed to be sent overseas.Keith Bailey in the service department was so helpful and kind. He patiently walked me through the entire process including how to sign credit card on my iPad ...something I had never done on my own ..he answered all my questions with amazing patience. I would recommend this dealership to everyone . So thank you Keith . More
by Marian 4134
Employees Worked With
October 19, 2016
Parts Department is Great! Ask for Josh! If you ever need help in parts, make sure you ask for Josh! He really knows his stuff. He is always extremely respectful and professional. He always g If you ever need help in parts, make sure you ask for Josh! He really knows his stuff. He is always extremely respectful and professional. He always goes above and beyond to help me. More
by evang402
Employees Worked With
Josh Pridham
October 05, 2016
Awesome dealership I bought my 2016 Honda Pilot over a year ago-our salesman was David Quach. About a week ago, I updated my iPhone, but could not receive calls in my ca I bought my 2016 Honda Pilot over a year ago-our salesman was David Quach. About a week ago, I updated my iPhone, but could not receive calls in my car because of that, we called Apple and they could not help-my husband called David and I drove down to Honda Cars of Bellevue and David fixed the problem More
by Pamela
Employees Worked With
October 05, 2016
Well experienced with cars and has knowledge with buying par I'm a deaf customer, I've been coming here sometimes to purchase parts for my Honda. One of your employees named josh is experienced and knowledgeable I'm a deaf customer, I've been coming here sometimes to purchase parts for my Honda. One of your employees named josh is experienced and knowledgeable about cars and parts. He's very friendly and helpful and does a great job at helping me and customers buy the right parts. More
by Freakyfrank
Employees Worked With
Josh Pridham
September 29, 2016
Oil change and maintenance. I have always had great service at Honda cars of Bellevue. I live about 40 miles away from the dealership and always go there for everything. We have I have always had great service at Honda cars of Bellevue. I live about 40 miles away from the dealership and always go there for everything. We have purchased 6 different vehicles from them. More
by Jeanette
Employees Worked With
May 06, 2016
Their service center told me he wouldn't help I called their service center,informed the guy I was a disabled vet. I was on low income and was paid monthly.My 1999 Honda accord needed some work an I called their service center,informed the guy I was a disabled vet. I was on low income and was paid monthly.My 1999 Honda accord needed some work and would they consider any type of payment plan, his response was NO, WE DON'T DO THAT. I have two sisters also disabled relying on this vehicle also. HCofB how do you celebrate Veterans Day? More
by Douglas St.John
December 28, 2015
great experience car shopping for me has always been a stressful event, this was by far my best experience ever. I had such a great experience from the minute i arrive car shopping for me has always been a stressful event, this was by far my best experience ever. I had such a great experience from the minute i arrived . Service was top notch, everything was straight to the point, no game playing, just straight forward car shopping. Thank T.J. Hamilton and Cheryl Oxner I will be back to to see you in the future Clement Jr More
by Clementejr
October 01, 2015
Outstanding Customer Service I very recently had what can be best described as a slight hiccup with one of the service advisers :-). Rick immediately got engaged in the situation I very recently had what can be best described as a slight hiccup with one of the service advisers :-). Rick immediately got engaged in the situation and truly went above and beyond to take care of me. He provided me with exemplary service and has guaranteed that I will continue to give Honda Cars of Bellevue my business and will continue to recommend them to friends and work colleagues. Great Job Rick, you earned every one of the 5 stars! Thanks! More
by TP
Employees Worked With
July 28, 2015
Awful Expierience I had an appt to take in my Crv for noon on a Monday. My car was not looked at until Tuesday morning. On Tuesday I was told that the catylytic convert I had an appt to take in my Crv for noon on a Monday. My car was not looked at until Tuesday morning. On Tuesday I was told that the catylytic converter heat shield needed to be replaced. They said it was not covered under the warranty. I wanted to call around to check prices before they did the repairs so I told them I would call back to let them know if I wanted them to do the work. I called them 15 minutes later and agreed to them doing to work. At 3:30 in the afternoon I called them to see when my car would be done. They said they had not worked on the car because I never called them back. I explained that that was not true and was rudely told, "well I never got the message." I picked my car up at 5:30 on Tueday after them having my car for a day and a half. The service guy who checked me out never apologized for the wait or the poor communication on their part. He gave me my told and said "we think the heat guard was the problem but if we were wrong let us know." I was then given the bill. I will never buy a car from this dealership or take my car to their service department again. More
by Luke
Employees Worked With
I believe his name was Rick.
