Honda Cars of Bellevue

Chase Gundersen ( Service Advisor ) immediately greeted me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he is Chase always makes the customer feel valued and appreciated. I highly recommend Chase to my family, friends and colleagues. Thank You Very Much for all you do Chase. It is greatly appreciated !! Sincerely, Lillie L. Weatherall More

Very friendly and easy to work with dealership. Salesperson, Guy Southwick, was super nice and very accomodating while I did the test drive. He actually listened to what I was saying about findin Salesperson, Guy Southwick, was super nice and very accomodating while I did the test drive. He actually listened to what I was saying about finding the right vehicle for myself. Tara in the business office was very pleasant and friendly. She made signing all the paperwork a breeze. Nice and simple! More

Aaron was our salesman and he was awesome. He was very helpful and friendly. He was very personable and real. We would definitely recommend Aaron and this dealership! He was very helpful and friendly. He was very personable and real. We would definitely recommend Aaron and this dealership! More

I highly recommend Chase Gundersen to my family, friends and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflic and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflicted with the time and day on Thursday August 3rd at 5 pm I originally set out to meet Chase at Dealership. Chase stayed later the following day Friday August 4th to accommodate my work schedule which I greatly appreciate !! Chase put on new tire and I was on way. Thank You Very Much Chase for working with me. It is greatly appreciated !! More

Pros: - Everyone I dealt with was nice and polite. - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the st - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the status of my in-transit vehicle when I asked for updates. (example: Your car is in New Mexico waiting for a train (I have since learned HR-V’s never go to New Mexico they go to Texas when they cross into the US.) - My timeline was “3-5 weeks but it could arrive any day!”…six weeks later… - They sell their cars at MSRP but add $1900 to the car before it arrives that the customer has no say in. - I called and told them I was cancelling my order. I said I would come the next morning right around when they open. No one was prepared or really knew why I was there when I arrived. The whole process could have been taken care of over the phone but of course at this point I was not surprised no one communicated that to me. Overall not a great experience. Found out the truth and answers from another Honda dealership in town that now has my business. This was a lesson learned for me but now I know better about how dealers can operate and how I would like communication to go as a customer. More

Chase Gunderson Service Advisor was professional, friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda HR-V and discovered a large screw in the rear passenger tire. Chase ordered new tire and made sure my vehicle was safe to drive with spare tire for now. Thanks You Very Much for ensuring my safety Chase !! More

Very straight forward regarding service department they were quick and did a great job. I will return next time I need service and ai recommend Bellevue Honda. were quick and did a great job. I will return next time I need service and ai recommend Bellevue Honda. More

Chase and his coworker were very helpful when I brought my 2O23 Honda HR-V into the dealership today Saturday July 22, 2023 to get the air pressure checked in all four tires of my vehicle. They assisted m my 2O23 Honda HR-V into the dealership today Saturday July 22, 2023 to get the air pressure checked in all four tires of my vehicle. They assisted me right away and resolved the issue. I was impressed with the timely and professional service I received. I would highly recommend Chase and his coworker toy family, friends and colleagues !! Sincerely, Lillie L. Weatherall More

Excellent from start to finish. Great sales, finance, service department. I had a perfectly good experience. Highly recommended. Great sales, finance, service department. I had a perfectly good experience. Highly recommended. More

Everyone was great! Only thing was the truck was not detailed as specified it would be. Other than that all was superb! Only thing was the truck was not detailed as specified it would be. Other than that all was superb! More