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Honda Cars of Bellevue

Bellevue, NE

4.7
1,599 Reviews
Honda Cars of Bellevue, The Honda GIANT, has been a family owned and operated dealership dedicated to serving its family of loyal customers for over 30 years. At Honda Cars of Bellevue, we believe in treating our customers like family by giving them the highest level of service possible…from choosing their next vehicle to servicing it for many years to come. We work hard to earn and keep our customer’s business, and there is nothing more important to us than the respect of our customers. Come in now and let us make you the next loyal member of the Honda Cars of Bellevue Family!
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510 Fort Crook Road N

Bellevue, NE

68005

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Showing 1,599 reviews

August 13, 2023

Aaron was our salesman and he was awesome. He was very helpful and friendly. He was very personable and real. We would definitely recommend Aaron and this dealership! More

by jasyscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chyrlyn Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Richardson
Aug 14, 2023 -

Honda Cars of Bellevue responded

thank you so much for the great review!

August 05, 2023

I highly recommend Chase Gundersen to my family, friends and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflic More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Aug 07, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase took such good care of you. Matthew Schworer General Manager

August 03, 2023

Pros: - Everyone I dealt with was nice and polite. - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the st More

by Molly
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Brian Espinoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Honda Cars of Bellevue responded

Thank you for bringing your concerns to my attention. As you now know, Honda is currently having major issues getting HR-V's across the border into the United States. Honda only told us what the issues were a few weeks ago. And HR-V's only started to slowly cross the border a little over a week ago. We have had HR-V's sitting in Mexico since May, over three months. Unfortunately, because of this there were no updates to give you and there was no way for us to tell you when your vehicle would actually arrive. This situation is as frustrating for us as it is for our customers, we hate not being able to give our customers an accurate timeframe when their vehicle will arrive. Unfortunately, all of this is completely out of our control. You are correct that they do cross the border into Texas and not New Mexico. But there is a stop within Mexico they make with a NM abbreviation which I'm guessing someone mistook for New Mexico when they gave you an update. We absolutely could and would have refunded your deposit over the phone. You indicated you wanted to come in and discuss the situation and judging by how the conversation started when you were in the dealership you thought you would have to fight to get your deposit back. This was not the case, and the sales manager immediately refunded your deposit. We completely understand your frustration and the frustration all of our inbound HR-V customers are experiencing because of this situation. If you purchased an HR-V from another dealer, you will unfortunately still be waiting weeks if not months before the vehicle arrives. All Honda dealers are in the same situation. Matthew Schworer General Manager

Aug 03, 2023 -

Molly responded

Thank you for making it an even easier decision to go to the dealer I chose. Emailing a customer "Unfortunately it has been taking longer than expected. Vehicle is still on the way, they haven’t told us exactly when at this moment" is not keeping your customer updated on what is actually happening. This was 7/21 - 7 days before I cancelled my order and asked for my refund. But you knew about the problem weeks ago and did not tell me as per your statement above -"Honda only told us what the issues were a few weeks ago. And HR-V's only started to slowly cross the border a little over a week ago". I was not told that until I came in to cancel my order and it came off as an excuse. Just because a customer is frustrated does not give you an excuse to avoid communication. I wanted facts and straight forward communication and Superior is giving that to me. That is why I am willing to wait my time and give them my business like my family and friends told me I should have done in the first place.

July 30, 2023

Chase Gunderson Service Advisor was professional, friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Jul 31, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase took such good care of you. Matthew Schworer General Manager

July 27, 2023

Very straight forward regarding service department they were quick and did a great job. I will return next time I need service and ai recommend Bellevue Honda. More

by dlambert16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Jul 28, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

July 22, 2023

Chase and his coworker were very helpful when I brought my 2O23 Honda HR-V into the dealership today Saturday July 22, 2023 to get the air pressure checked in all four tires of my vehicle. They assisted m More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roco , Chase Gundersen
Jul 24, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase and the team got you taken care of. Matthew Schworer General Manager

July 17, 2023

Excellent from start to finish. Great sales, finance, service department. I had a perfectly good experience. Highly recommended. More

by reydan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Aug 14, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

July 14, 2023

Everyone was great! Only thing was the truck was not detailed as specified it would be. Other than that all was superb! More

by anitaguerra1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chyrlyn Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the review! I apologize that the truck was not detailed better,

July 11, 2023

Outstanding dealership! !! I highly recommend them. Brian Morga-Espinoza was extremely helpful and knowledgeable. He put me in the car I wanted. The rest of the staff was More

by six.robert.e
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tari Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Brian, Tari and the entire team took such good care of you. Matthew Schworer General Manager

June 30, 2023

Our Salesperson Dave Quach was very attentive, knowledgeable and quick to respond to all of our questions. More

by darburns92
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chyrlyn Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

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