Honda Bridgewater - Service Center

Friendly, Courteous, & Knowledgeable Service Team My little 2007 CR-V gave up the ghost just outside of Autosport. I managed to pull into the lot & the Service Team scheduled me in immediately, withou My little 2007 CR-V gave up the ghost just outside of Autosport. I managed to pull into the lot & the Service Team scheduled me in immediately, without an appointment. They were very friendly & courteous & arranged for me to be driven home to await the outcome of the diagnostic. Unfortunately, the cost to fully repair car exceeded my means & the value of the car. Jay-R the Service Adviser listened to ALL my concerns, talked me through some various options, & answered all my questions. I never felt rushed or pressured to make any decisions & after I decided to purchase a used car, he carefully walked me through the process & took the time to explain my situation to the Sales team. Jay-R definitely definitely helped turn an awful experience into a positive one! More

Horrible experience Horrible Horrible customer service. Don't buy a car from Autosport Honda. I, have been waiting over 2 months for a 90 dollar refund. Spoke with the m Horrible Horrible customer service. Don't buy a car from Autosport Honda. I, have been waiting over 2 months for a 90 dollar refund. Spoke with the manager Eric and its the same old story check is in the mail. More

Excellent Transaction I went in to have my recall notices taken care of and I left with a new car, and it was painless. . .even fun. Ten years ago I visited the dealer I went in to have my recall notices taken care of and I left with a new car, and it was painless. . .even fun. Ten years ago I visited the dealership, my daughter-in-law bought a new car, so when I got my recall notices I decided to go back to Bridgewater Honda even though it was 25 miles from where I live. The man from whom my daughter-in-law bought her car still worked there, so I went into his office to say "HI" and ended up with a new car, an HR-V, that I hadn't ever heard of, but it's very cute. During the complete transaction I dealt with Ali, Erik, Walter, Brian (both of them) and an adorable young lady in service whose name I don't know. I'd go back to any one of them in an instant, or call any of them to ask a question, if necessary. I even met the owner of the dealership who was very pleasant and personable and funny. I'd go back to Autosport Honda for sales or service and I'd recommend this dealership to everyone. They were great 10 years ago and they are still THE BEST. More

Unexpected Purchase of HRV We had dropped off our accord for airbag recall - while waiting we when to the sales floor and encountered salesman Walter Malley. who showed us the n We had dropped off our accord for airbag recall - while waiting we when to the sales floor and encountered salesman Walter Malley. who showed us the new HR-V's. We liked one that was in stock and agreed to buy it, It was a real pleasure working with him and we are enjoying our new HR-V More

Amazing service! I came here to get my car serviced for the first time and they helped me right away! Everyone was so nice and my service advisors knew exactly what I I came here to get my car serviced for the first time and they helped me right away! Everyone was so nice and my service advisors knew exactly what I was talking about and helped me right away. Every time I walk in there I'm greeted with smiles and helpful hands! Love this place. I will never get my car serviced anywhere else. More

best dealership Best place to buy and have your service, look,for Eric, his the General manager, his always accommodating and helpful,will,never turn you down, and lo Best place to buy and have your service, look,for Eric, his the General manager, his always accommodating and helpful,will,never turn you down, and look,for Jr at the service More

Pleasantly surprise with management focus Update: Management promptly resolved the issue. Pleasantly surprised by management focus on customer service I normally don't write these review Update: Management promptly resolved the issue. Pleasantly surprised by management focus on customer service I normally don't write these reviews but i was really disppointed with my experience! 1. Charged me for the service which was supposed to be covered with warranty 2. Beware of so called Diagnostics fee of $115: They will make up any stories to justify why is repair not covered under warranty. You will end up paying diagnostics fee of $115 to tighten a clip which should have been coovered under warranty. 3. Very unprofessional service reps. More

Wonderfull experience , great service department I have a 2009 accord, 2011 Odyssey and a 2013 Accord all purchased from autosport honda. the sales staff was very friendly and knowledgeble. The new I have a 2009 accord, 2011 Odyssey and a 2013 Accord all purchased from autosport honda. the sales staff was very friendly and knowledgeble. The new showroom was open and showed off the beauty of the honda's. The service department is top notch. I am treated with respect when I drop my car off for service. When its promised ..... they are always on time. the service department is friendly and knowledgaeble and honest. I never, never feel like i am being ripped off. All my work is done at autosport. More