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97 Reviews of Honda Bridgewater - Service Center
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February 22, 2019
an embarrassment to Honda Avoid at ALL costs! Rude, condescending, disrespectful and insincere. I will never trust this center again with my car - I came in needing a routine c Avoid at ALL costs! Rude, condescending, disrespectful and insincere. I will never trust this center again with my car - I came in needing a routine check up and left with a problem they refuse to acknowledge. More
by cc26
Employees Worked With
doesn't matter
Helpful February 19, 2019
Recall. Everyone was courteous & prompt in doing the recall. I do have a suggestion. As one approaches the dealership traveling West, the sign ENTRANCE is too small. I really have to look for it because I hav I do have a suggestion. As one approaches the dealership traveling West, the sign ENTRANCE is too small. I really have to look for it because I have missed it in the past. The angle of the entrance could be wider too. More
by rosie123
Employees Worked With
Can't remember the names of the people. There was no charge for recall. The pricing for oil change is average
February 07, 2019
Extremely well organized and friendly Service Department I recently visited the Service Department at Autosport Honda for the first time and was extremely impressed with the process from start to finish. It' I recently visited the Service Department at Autosport Honda for the first time and was extremely impressed with the process from start to finish. It's obvious that customer service is a priority for them and I appreciate that. More
by Tweetybjs
Employees Worked With
Not known
January 23, 2019
Recall The service representative was helpful and accommodating. I was able to get a shuttle to the Ymca for a conference. The driver was nice. I am happy w The service representative was helpful and accommodating. I was able to get a shuttle to the Ymca for a conference. The driver was nice. I am happy with service dept. More
by Cbirgfeld
Employees Worked With
Sean Turner
January 13, 2019
Best Honda Service in NJ We brought my wife's Honda in for Service to Autosport Honda on Friday, we were greeted promptly in the parking lot by the valet where he checked us i We brought my wife's Honda in for Service to Autosport Honda on Friday, we were greeted promptly in the parking lot by the valet where he checked us in and looked over the car. Upon entering the service dept. we were warmly welcomed by Nelson Quinones the service advisor, he promptly wrote us up and told us he would contact us when the vehicle was done. As promised he contacted us approx 2 hours later and advised us that he took care of the oil change and replaced a tire that was covered under our tire protection plan because it had a screw in it. When we picked it up we were pleased to see the vehicle was ready to go and washed as promised. Great Job by Nelson Quinones and the Autosport Honda Team! Thank you!! More
by MAC
Employees Worked With
Nelson Quinones
December 05, 2018
They have no skills for doing an engine oil change! Had my Odyssey 2015 in for a oil and filter change, before I did mark the oilfilter, I got the car back with old filter still in place, the oil on the Had my Odyssey 2015 in for a oil and filter change, before I did mark the oilfilter, I got the car back with old filter still in place, the oil on the dipstick looked clear but was it really semisynthetic oil? They admited the failure and did another oil change for free + new filter. 3 weeks later when the battery died and I opened the hood, I saw the oil filler cap laying there not in place, good luck no oilsspills on this kind of engine, but still the engine oil could get contaminated with spray water or dirt. The 15 point inspection stated all interior lights ok, in real 5 out of 7 were broken because I replaced them unintentionally before with faulty led’s. I would give 0 Stars! Not trustworthy at all! If they have no skills to perform a oil change with two tries then there is nothing else they can do for your car! More
by Amerisale
Employees Worked With
Farese
August 05, 2018
Had multiple issues with my new 2018 Honda Touring I worked with Steve Farese the service manager personally regarding the many issues with my new 2018 Honda Accord Touring. Steve was there every step I worked with Steve Farese the service manager personally regarding the many issues with my new 2018 Honda Accord Touring. Steve was there every step of the way while the service team addressed the problems with the vehicle. Steve worked tirelessly to resolve each problem with grace and professionalism. He made sure I had a loaner ready each time I came in for service. Knowing how particular I am about my car he even kept it inside the building during service appointments and had the car hand washed each time I picked it up. Steve is a rare commodity and should be given more than a five star rating. I would also like to express my gratitude to Damian Wadiak who was also extremely helpful and supportive during my visits to the dealership. He is informative and entertaining. In closing I would like to say Autosport would be the ONLY place I would purchase a Honda and Would highly recommend them to my family, friends and Co-workers. Sincerely, Al Germaine More
by Tournan1
Employees Worked With
Other Employees :
Steve Farese, Brian DiPaolo, Damian Wadiak
May 18, 2018
Customer Service Steve and Nelson are the guys to go to when you want great customer service. They take good care of you to ensure that you are taken care of. They t Steve and Nelson are the guys to go to when you want great customer service. They take good care of you to ensure that you are taken care of. They treat you like you are their number one customer. Definitely will ask for them the next time I go back to get my car serviced. They are both Awesome!! More
by kbrenycz
Employees Worked With
Steven Farese, Nelson Quinones
March 13, 2018
Excellent Service I have been frequently visiting Autosport Honda to try to figure out my car's oil consumption issue. Scott and Nelson were very attentive, honest, and I have been frequently visiting Autosport Honda to try to figure out my car's oil consumption issue. Scott and Nelson were very attentive, honest, and helpful throughout the whole process. Although I visited the service center often, they were always a pleasure to work with. After several attempts at an oil consumption test, they were able to fix my car and I could not be happier with their service. More
by ERetsis
Employees Worked With
Scott and Nelson
March 12, 2018
unexpected noise while driving to my job I'm very happy with auto sport's service department .. i was on my way to my job and i heard a noise from the passenger front side of my vehicle I I'm very happy with auto sport's service department .. i was on my way to my job and i heard a noise from the passenger front side of my vehicle I called the service department and they gladly took me in with out an appointment. They took care of my issue very quickly , i didnt expect to be helped out so quickly . The gentlemen that worked at the service counter , explained there was a rock behind my brake plate and that they were able to take out the rock with out any major repairs performed .. im extremely happy with the service. More
by courtney91
Employees Worked With
christian
