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Honda Bridgewater

Bridgewater, NJ

4.6
1,676 Reviews
At Honda of Bridgewater we have 1 simple motto: Serve our customers, serve our community and serve our team members. It is that philosophy that has allowed us to be one of the premier dealerships in the area outselling all other brands. Please feel free to stop by our Gen 3 state of the art showroom to see what we have to offer!
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1201 US-22

Bridgewater, NJ

08807

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Showing 1,676 reviews

October 24, 2021

During my last visit they lied to me that my oil was changed ,all they did was reset from 30% to a 100 % on the maintenance screen ,and when i complain they simply force me out the building, i was mad a More

by aziel65
Recommend Dealer
No
Employees Worked With
Damian Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Honda Bridgewater responded

Mr. Zielonka - Yes we did ask you to leave (twice). First off, you cornered a female employee in the parking lot and started berating her over an assumption you made about your car that hadn't been brought into the shop yet. The assistant service manager noticed your actions and asked if he can help you. After your refusal to calm down he walked away and entered the service drive. You followed him. You screamed and yelled and he asked you to leave. Instead of leaving, you walked over to the sales showroom and asked for a manager. I told you that I was the manager. Your very first question to me was, "Does the Honda name mean anything to you?" Before I even had an opportunity to respond, you turned to a very busy showroom and started screaming profanities and waiving your arms. I stood up and asked you to immediately stop. I then asked you if you were looking for help or if you were just interested in making a scene. Instead of answering me you turned to the audience of customers again and returned to screaming and yelling. At that moment I informed you that you had to leave immediately or I would call the police. FYI... the father of the little girl that was standing a few feet behind you looked like he was prepared to take matters into his own hands. And to answer your question, "Yes, the Honda name means a lot to me."

Dec 22, 2021 -

aziel65 responded

Do not worry i will never ever go to your place any more, shame on you !!!

Dec 22, 2021 -

aziel65 responded

And by the way ,your respond is nothing but lies, Merry Christmas and Happy New Yer anyway.

October 08, 2021

I wish I could give 0. Thieves, will change the sales price without telling you, will double charge taxes/fees/delivery. Good luck trying to call them as they will ignore calls and messages More

by Mparker7070
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Gallego, Fasi Khaja
October 08, 2021

We have a great experience buying a car from Trinity. She is full of energy and provided excellent service. Highly recommended. More

by wallance_chan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I was very impressed with the level of communication I received as my car sat in service due to IDA. Becca was great, compassionate, informative and understanding of my frustration as my insurance company More

by PORT183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca
October 06, 2021

My experience is with a wonderful sales associate name Trinity. She made a stressful experience a great one. She is very knowledgeable about the Honda vehicles and she knows what is on the lot. She is an More

by jcgreenf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

In the midst off low inventory, Arthur Chen was able to find me the exact car I was looking for! I would recommend Arthur to any one looking for their next vehicle, he can put the deal together without a p More

by Orysialella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Website listed car at msrp. Sticker had msrp. No addendum sticker. Told that's not the price and that I would need to pay 5 thousand over sticker price. Don't go here. No accountability. No trust. No res More

by Akenny03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonas Amemasor
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

A truly wonderful experience. I went in with a no-nonsense attitude. Arthur remained cool, calm and collected the entire time. His friendly demeanor never wavered, no matter how intense I may have More

by Lupe P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gallego - Finance
September 23, 2021

Employees knows what they are selling, customer service is great, place is clean, and employees are very helpful. More

by Noly Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trinity Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Noly Ramos responded

I’m definitely going to recommend hondaofbridgewater to my friends.

Sep 23, 2021 -

Noly Ramos responded

I’m definitely going to recommend hondaofbridgewater to my friends.

September 23, 2021

Arthur Chen was given very little notice that we were coming in hot with four other offers in our pocket. Arthur Chen nonetheless handled our lease with aplomb. 100% would recommend Arthur Chen! Also: Ar More

by nobusinesslikeshobizness
Recommend Dealer
Yes
Employees Worked With
Arthur Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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