
Honda Auto Center of Bellevue
Bellevue, WA
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Not all documentation was shown at dealership Our experience when we went to pick up our vehicle was very confrontational. We had been told that the power train warranty was free. When we got ho Our experience when we went to pick up our vehicle was very confrontational. We had been told that the power train warranty was free. When we got home we found the unsigned warranty agreement that we had not seen at the dealership. It contained a $200 deductible. i.e. not free. When I asked our salesman about this, he said if we didn't need the service it would be free!! When we went to pickup our car, we noticed a banner saying if you bought a new car prior to the end of the year the floor mats would be free. When I asked our salesman about it he said since the owner’s wife used the vehicle it was not new. On our sales agreement the car was designated as "NEW". Since we had already signed for the vehicle I had no recourse but to warn other potential buyers of their after-sale tactics. I later talked to the sales manager about our experience. He gave me a "used car dealer's" response and a rasher of baloney. His and the salesman's responses soured me on dealing with this dealership again. PS: After we had signed the PO we were ushered into a back office somewhere. After we were seated, the fellow started to discuss additional options for the vehicle, When I told him we did not want any additional options, he was very indignant. More
Everyone I worked with was 5 star. I came in for service and ended up trading in for a newer car. Jeff minifie checked me in for service and I mentioned I might be interested in a new car but was apprehensi and ended up trading in for a newer car. Jeff minifie checked me in for service and I mentioned I might be interested in a new car but was apprehensive about dealing with a salesperson I didn’t know. He kindly mentioned Tom and could not have been happier. More
Best experience I’ve had with any dealership, by far, thanks to Hunter Westlund and Amir Abasaliyev for providing excellent customer experience, I highly recommend Honda Auto Center of Bellevue! thanks to Hunter Westlund and Amir Abasaliyev for providing excellent customer experience, I highly recommend Honda Auto Center of Bellevue! More
excellent Learned a lot about cars and process. Representatives are very knowledgeable, friendly,and patient. No pressure at all. Didn't expect it from car dea Learned a lot about cars and process. Representatives are very knowledgeable, friendly,and patient. No pressure at all. Didn't expect it from car dealer representatives. You got a very good team! More
Great attitude and service. Eddy Was very friendly and helped us get what we needed and wanted without feeling pressured . He genuinely advocated for us. helped us get what we needed and wanted without feeling pressured . He genuinely advocated for us. More
Went in to purchase a new vehicle and everyone was very attentive and great. We love our new car. We purchased and brand new Honda Accord for me but my husband loves it so much he is still driving it. attentive and great. We love our new car. We purchased and brand new Honda Accord for me but my husband loves it so much he is still driving it. More
I called out of state to buy a car and Beau Price was extremely helpful. It is not easy to communicate with someone when you are not physically there. So I really appreciated his understanding of the sit extremely helpful. It is not easy to communicate with someone when you are not physically there. So I really appreciated his understanding of the situation and his help! More
Josh is a great salesman with great ethics an smile on his face. I will definitely recommend people to contact him when intending to purchase a car. his face. I will definitely recommend people to contact him when intending to purchase a car. More
Purchase of New Vehicle Honda Autocenter of Bellevue has always had the reputation of being an outstanding dealership. Working with Eddy Yeh was a pleasure. Eddy clearly Honda Autocenter of Bellevue has always had the reputation of being an outstanding dealership. Working with Eddy Yeh was a pleasure. Eddy clearly demonstrated a willingness to work with us in determining which vehicle would be the best for us. Eddy spent substantial time with us reviewing the vehicle we chose and at delivery time of the vehicle Eddy covered all the features and controls to insure we understood all of the features and invited us back to review any aspects of the vehicle that we may have forgotten. Amir Abasaliyev made the closing of the deal pleasurable as paper work is not always exciting. He was vey efficient and explained all details of the closing procedure so that they very easily understood. He did not rush us and made sure we were comfortable during the process. Eddy and Amir were excellent it their duties and assignments, we probably should have come to Honda of Bellevue earlier. Curtis & Elvia Claycomb More