Honda Auto Center of Bellevue

Tom Kim was the best salesperson we have worked with at any car dealership. He was very knowledgeable about the cars we inquired about, and he was very low-key in his sales approach. My husband was first any car dealership. He was very knowledgeable about the cars we inquired about, and he was very low-key in his sales approach. My husband was first impressed with Mr. Kim after calling and talking to him over the phone about a car he saw online. We decided to drive up to Bellevue to meet with Mr. Kim and check out three of the vehicles we had viewed online. When we got there, Mr. Kim greeted us and showed us the cars we inquired about. We felt very comfortable talking with him, and didn't feel that he was pressuring us to purchase any of the cars. He also was knowledgeable about all of the cars we asked about, very pleasant and professional. We are delighted with the Honda CR-V that we purchased and would recommend our friends and acquaintences to visit Honda Auto Center of Bellevue. We would definitely recommend they work with Tom Kim. More

I went to 2 other dealerships prior to coming to Bellevue Honda. The other 2 dealerships used the hard sell technique. I didn't feel that at all during my time with Anthony. He seemed more interested in find Honda. The other 2 dealerships used the hard sell technique. I didn't feel that at all during my time with Anthony. He seemed more interested in finding the car and the deal that I wanted... and actually called other local dealerships, ultimately finding the right car for me. Thanks Anthony! More

Of the 10 vehicles I have purchased in my lifetime, my experience with Howie Te at Bellevue Honda was the best one so far. Howie was very personable and not pushy. He gave me good information on the used experience with Howie Te at Bellevue Honda was the best one so far. Howie was very personable and not pushy. He gave me good information on the used vehicle and was up-front about items which would require maintenance in the future. I never felt pressured, even during price negotiations. I bought the vehicle for a fair price and, so far, am satisfied with my purchase. I am a long-time Honda owner and will purchase another Honda vehicle in the future. I will definitely consider purchasing from Bellevue Honda. More

Thank you for supporting me to perchase a car. The car I bought is low mileage, good conditions for exterior and interior. And it was 2012 manufactured. bought is low mileage, good conditions for exterior and interior. And it was 2012 manufactured. More

Howie Te was terrific to work with during the purchase of my new Pilot. He was responsive and friendly throughout the entire process. He understood my needs and worked hard to make sure I was taken care of. my new Pilot. He was responsive and friendly throughout the entire process. He understood my needs and worked hard to make sure I was taken care of. I have not had a better experience shopping & purchasing a new car. After the purchase he was involved in facilitating the timely installation of cross bars on the Pilot and followed up to make sure everything went as planned and if I had any questions about the car. Truly exceptional service and would highly recommend Howie to any of my friends and relatives in the market for a new car. More

The salesman did an excellent job of presenting information, discussing options and accessories, demonstrating how various systems on our cars worked, and interfacing with finance and other dealer information, discussing options and accessories, demonstrating how various systems on our cars worked, and interfacing with finance and other dealer management. He was courteous, knowledgeable, and fully addressed our interests. The finance people we dealt with were knowledgeable and presented the information in an understandable way. The overall purchase, trade-in analysis, and price negotiation process took longer than we had hoped. We were trading low-mileage 10-11 year old cars, in excellent condition, that we had enjoyed and were agreeing to purchase new cars which had less space, smaller engines, less visibility, reduced CD playing capability, but that were new, clean, had a few new technological features (e.g. backup camera, CVT), better gas mileage, and were unlikely to present any significant maintenance problems in the next 3-5 years. The new vechicles were no quieter than our older 10/11-year-old cars, a real bummer. So it was a real trade-off. So far we have enjoyed driving our Accord. We haven't driven the CRV much yet, awaiting addition of accessories and interior treatments before we do so. More

I definitely recommend Howie to other people. He listened to our requests and tried to negotiate. Howie was very friendly and tried to offer the best choice for us which was very satisfying. to our requests and tried to negotiate. Howie was very friendly and tried to offer the best choice for us which was very satisfying. More

I had an appointment with Dennis at 05:30 PM on 08/19. As Dennis was busy with his other customers, he came to me around 05:50 and got Marco to help me instead. It was totally fine with me as I understood th Dennis was busy with his other customers, he came to me around 05:50 and got Marco to help me instead. It was totally fine with me as I understood the scenario and had no problems waiting but I don't think not all customers will have my level of patience. However, right from the outset both Dennis and Marco seemed to have an impression that I was not there for serious business and was not absolutely great in the beginning. Of course, they were more receptive when they realized I meant business. Marco showed me around the lot and helped me zero in on the right vehicle a white Honda CRV EX. I was looking for a silver one but since the dealership did not have one, Marco got me sold on the the white one as I was happy with white as well. I I think it would be better while dealing with more demanding customers that you make an effort to help them find the color they want. Once Marco was convinced that I have plans to buy one, he was very helpful even while on test drive and so was Dennis. Marco had a long chat with me in finding me a good price for all the extra accessories and a better EMI with a good down payment. I was also trading in my 2011 Honda Civic LX which I had on a lease with AHFC and Marco helped take care of that with no hassles. After Marco was done with on the Sales front, Dennis joined to help in the later stages. Once Marco left, Dennis took me to Carl to do the finance stuff. Carl was very cordial and helpful and answered all my questions with lot of patience. He explained in great detail about all the services he sold me and I believe he cut me a good deal on the services like Vehicle Service Protection, GAP, Zurich etc. After everything was done, Dennis took me to the car and explained all the necessary stuff. Overall, I had a good experience with Marco and Dennis. They were quite helpful and cordial albiet after they were convinced that I meant business. Carl was great and very helpful. A Humble Suggestion : Please don't slight customers even if they give you a first impression that they are not serious about the buy. Customers, quite naturally, will be suspicious of the salespersons and will take time to warm up. More

Mr. Kim provided enthusiastic, excellent service, doing his best to meet all of my requirements. He was especially thorough in walking me through all the features of the car when I took delivery. I had ho his best to meet all of my requirements. He was especially thorough in walking me through all the features of the car when I took delivery. I had hoped for a slightly better price, but this was mainly negotiated with the manager/supervisor(?). Still, it was better than what I had been quoted at two other dealerships - and the overall personal service was also considerably more friendly. More

Tom, thank you for the great service. It was one of the best buying- new-car experiences we had. You were professional, courteous and delivered us the car we wanted at the right price. Look forward to doin best buying- new-car experiences we had. You were professional, courteous and delivered us the car we wanted at the right price. Look forward to doing more business with you in the future! Inna More