Honda Auto Center of Bellevue
Bellevue, WA
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I found a few high quality used vehicles online at Honda Auto Center of Bellevue. I contacted Howie Te at the dealership, and he set the vehicles aside for me prior to my visit. My experience was top notch Auto Center of Bellevue. I contacted Howie Te at the dealership, and he set the vehicles aside for me prior to my visit. My experience was top notch the whole way through. Howie talked to me about the vehicles and allowed me to test drive, without any pressure. I found the vehicle I wanted; and Howie asked if I was sure I did not want to drive any other vehicles first. I really appreciated the lack of pressure to complete the sale after he knew I was interested. Finalizing the Sale if very smooth as well; made even smoother by the open Wifi to customers so I could check on work items while I waited. Tom the Finance Mgr. was refreshing as well; he showed me my options without a high pressure sell. Not only is Honda a good brand; this is a great dealership. they have an on site detail service; and service center. The service center was top notch as well; Kirsten the associate the assisted me and all associates were very pleasant and helpful. I was even provided a rental car while some additional items were done to my vehicle. I would recommend Honda Auto Center of Bellevue, and Howie 10 out of 10 times for a Honda; or any used car they may have in stock. More
I was impressed with the professionalism of the entire sales team from sales to finance and even reception. Although I felt the car was about $500 overpriced and over my budget, Anthony was very helpful, sales team from sales to finance and even reception. Although I felt the car was about $500 overpriced and over my budget, Anthony was very helpful, informative and courteous and he helped move the process along quickly. Once we agreed on a price, Gil took me through the paperwork painlessly and Marco went above and beyond to facilitate alternative transportation while the car was being repaired. What I did not like about the experience was that I was not given any maintenance records for the car or paperwork on what work was done to the car while it was on the lot. While this information was discussed with us, I expected to have paper copies of everything and was disappointed to arrive home after a long day of car shopping to see that it was not included. I was also not given a second key, although when I called the next day Anthony very graciously offered to call the previous owner and obtain another set. Lastly, the next morning, I went out to the car to see that the maintenance light was flashing. When I called I was transferred to the service team who assured me that they "just forgot" to turn it off when they did the car inspection. All of this required a lot extra time on my behalf from several phone calls and a drive back up to collect the second key & service records and to have the maintenance light reset. I feel that each of these issues could have and should have been easily resolved before the car was on the lot or shortly after it was sold, before I drove the car home. More
I've been working with Howie for many years, and he has proven to be extremely helpful in all areas: financial, customer satisfaction, and overall friendliness. I recently purchased my daughter's first has proven to be extremely helpful in all areas: financial, customer satisfaction, and overall friendliness. I recently purchased my daughter's first car and Howie went above and beyond to make sure we got her a safe, reliable car at an affordable price. Awesome salesperson and dealer. More
I cannot say enough good things about Bellevue Honda. I was referred here by my boss who purchased a car recently. Anthony was so patient and kind. He took his time to make sure that I purchased the right was referred here by my boss who purchased a car recently. Anthony was so patient and kind. He took his time to make sure that I purchased the right car for me, and put in extra time to see it through. Tom Kim was equally helpful to close the deal taking extra time (after closing hours) to make sure that I was well informed about my new car and protection plan through Zurich. I would highly recommend using their comprehensive plan. It's really a good value for all of the services that are included. I ended up purchasing the 2012 Honda Fit. I would highly recommend buying a Honda certified vehicle. I was lucky enough to get a car that had been a rental previously, had low mileage, and was in perfect condition. If you are in the market for a Honda, look no further than Honda Bellevue ! More
Kevin was very responsive and a great car salesman. He was not pushy or otherwise made us feel uncomfortable in our first car purchase. He answered all of our questions, and would definitely recommend him was not pushy or otherwise made us feel uncomfortable in our first car purchase. He answered all of our questions, and would definitely recommend him. More
I was in the market for a Honda Fit. I was nervous to buy from a car dealership having heard horror stories about bait & switch high pressure tactics (normally I'd just buy from a private party to avoid buy from a car dealership having heard horror stories about bait & switch high pressure tactics (normally I'd just buy from a private party to avoid this), but Howie Te was awesome, as was Tom Kim later with the final paperwork. Howie and Tom were sure to inform me of all my options and the various deals/offers, yet they never once made me feel pressured or intimidated or rushed. I can tell you that it was Howie's very low pressure attitude during my initial test drive that made me come back and buy a car from him. Or really his "no pressure" attitude. He just told me what my options were and then let me take the lead and decide how and when to move forward. Both of these guys answered all my questions with patience and friendliness. I felt they were both honest and upfront about everything. I am very happy with my new Fit and the deal Howie got me! I recommend Howie Te to anyone in the market for a Honda. More
My experience at Bellevue Honda was great! The whole process only took a couple of hours, and I love my new 2014 Civic. Thanks Eddy and Gil for being so awesome!! process only took a couple of hours, and I love my new 2014 Civic. Thanks Eddy and Gil for being so awesome!! More
Just bought my second car with Eddy. Last one was 5 years ago. Smooth transaction. Always a joy to be dealing with him. Will be back in a couple month for another one. years ago. Smooth transaction. Always a joy to be dealing with him. Will be back in a couple month for another one. More