Honda Auto Center of Bellevue

Good purchase experience I bought a Honda Fit through the VXchange program. Emily was very clear and direct, and was friendly and helpful. Andrew, the salesman, was very frie I bought a Honda Fit through the VXchange program. Emily was very clear and direct, and was friendly and helpful. Andrew, the salesman, was very friendly also and did a great job of explaining everything to me, both before and after the sale. Overall a very good experience. More

Great experience This was the first car I've purchased, so I had tons of questions and concerns, which were all addressed. I bought a 2015 Honda Civic LX, which I love This was the first car I've purchased, so I had tons of questions and concerns, which were all addressed. I bought a 2015 Honda Civic LX, which I love! Will was very attentive and spent a lot of time with me answering my questions, taking test drives in multiple cars, and letting me make a decision under no pressure. Would recommend coming to this dealership! More

Worst Experience at a Dealership I received the worst customer services at this dealership. I was looking into trading in my 2013 accord and they tried to rip me off. They also ran my I received the worst customer services at this dealership. I was looking into trading in my 2013 accord and they tried to rip me off. They also ran my credit through different banks without telling me. I was under the impression that it would be through Honda Financial only and couple of weeks later I get letters from Wells Fargo and Capital one. The salesman talked about the whole process and how my car accident lowers the actual value of my car. He talked about it in front of other customers and did not consider my privacy. He was not genuine at all either; he was trying to tell me that I had to make a 1k payment a Month on the new vehicle (also in front of everyone) because of my credit and negative equity on the car. The thing that bothered me was that he made it seem like it was a good deal to get the car for a lower payment after his efforts with management to lower my payments from 1k to $700. I know for a fact that I was being tricked, as I got approved for the same car at SOUTH TACOMA HONDA for $550 and they were paying off my current loan. This was a couple of months before going to this dealership looking for a lower rate. Finally, as a Licensed professional I called couple of weeks ago trying to address my privacy/unauthorized credit check concerns, and reported my concerns and was told I was going to receive a call back and never did, therefore, I decided to post this review. I will definitely drive down to South Tacoma from Bellevue if I want better service, competitive price, and privacy. -Dale More

Experience updating old CRV We had a great experience changing our old 2005 CVR for a new 2015 model. Emily Tang, VXChange Program Manager, at Bellevue Honda helped us make the r We had a great experience changing our old 2005 CVR for a new 2015 model. Emily Tang, VXChange Program Manager, at Bellevue Honda helped us make the right decision for us without making us feel pressured to buy. I believe we got a good deal too. More

Recent car purchase a joy I recently exchanged my car for a new Honda Fit. I was lucky to work with Emily and Will. Both were exceptionally patient, attentive, and answered all I recently exchanged my car for a new Honda Fit. I was lucky to work with Emily and Will. Both were exceptionally patient, attentive, and answered all my questions thoughtfully. I am a long time client of this dealership and service center and my recent experience served to remind me of their professionalism and reliability. I enjoyed the entire process! More

best car experience ever! Everyone was great at this dealership, especially Emily who took the time to truly explain all my different options and made the experience smooth for Everyone was great at this dealership, especially Emily who took the time to truly explain all my different options and made the experience smooth for me. I will only work with this dealership. Definitely a customer for life here. More

Emily and Wil - best customer service I purchased my third car from Honda of Bellevue and couldn't be happier. Emily in VXchange is knowledgeable, helpful, and really concerned that I make I purchased my third car from Honda of Bellevue and couldn't be happier. Emily in VXchange is knowledgeable, helpful, and really concerned that I make the best choices. Wil is super thoughtful and walked me through everything, even taking questions after I purchased the car. This dealership, and Wil and Emily in particular, are the best in customer service I've worked with in 30 years of purchasing cars. I would recommend them unequivocally. More

Excellent Customer Service We would like to thank you so much for making our buying experience a positive one! Emily Tang was so helpful and so patient in helping us find the We would like to thank you so much for making our buying experience a positive one! Emily Tang was so helpful and so patient in helping us find the right vehicle for our family. She ensured all of our questions were answered and even followed up to make sure we did not have additional questions or concerns. We really appreciate that. She is a great example of the 5-star treatment and it certainly made a huge difference. We are honestly still feeling like this was a dream because of how surreal and positive the experience was! More

Excellent Customer Service We recently purchased our second Odyssey from Honda of Belleuve and had a good experience. Emily Tang was very professional but yet personable and si We recently purchased our second Odyssey from Honda of Belleuve and had a good experience. Emily Tang was very professional but yet personable and sincere. We very much enjoyed working with her as she was on top of things throughout the whole process. We certainly would recommend her ot family and friends!! She is definitely very good at what she does. More

Great Experience My experience exceeded my expectations. I dealt with Kathy in Service, Emily and Will in sales - all extremely helpful! From the moment I limped in My experience exceeded my expectations. I dealt with Kathy in Service, Emily and Will in sales - all extremely helpful! From the moment I limped in with a faulty transmission in my Civic till I left with my "new-to-me" car, I was treated with respect and consideration. Kathy empathized with my plight, Emily understood my budget and helped me stay on track and Will explained everything about my new car and even went above and beyond by following me to my rental car location so I could return my rental and then brought me back to the dealership! 100% professional in all respects - thanks! More