Honda Auto Center of Bellevue

False Advertising and Not Disclosing Add-Ons I viewed a 2017 HR-V Ex-L w/ Navi on Honda of Bellevue's website listed for $25,800 w/o tax, license, registration. I traveled 90 minutes to trade-in I viewed a 2017 HR-V Ex-L w/ Navi on Honda of Bellevue's website listed for $25,800 w/o tax, license, registration. I traveled 90 minutes to trade-in and make a reasonable deal for this car. What I got was immediately told the car was over $27,000 because of add-ons. I pointed out the ad does not mention add-ons included. The sales manager then conveyed that they turned away an offer for $26,500 for the same car, get this - offered from a previous employee. The sales manager explained to me they do not disclose that add-ons are not included in the price because...they just don't. When I pointed out that other dealerships do...silence. This is shady folks. I left there after 10 minutes without a deal because it took 2 rounds just to get them to agree to honor the $25,800 price. I commend them for following up on an email complaint. First I got a call from one manager saying 'oh okay okay, how about we take out the smart pulse ($500) and we'll give it to you right now for $25,800 - but you will need to sell your own car (a Honda!)'. I hung up. I got an email from the owner (Jason Courter) and a call from the manager on duty when I went to the dealership. This time, they agreed to outright give me the car for $25,800 without taking out the smart pulse or add-ons. Oh, and I'll still need to sell my car on my own. That was the call when I told they purposely don't disclose their add-ons are not included in the price because it's the way things are, but hey 'we appreciate your opinion about it'. How long have they been outliers in not being truthful in advertising? They turn down full price offers? They turn away previous employees who offer $700 above listed price? CAUTION when dealing with these folks. More

Great service, fantastic dealership Started with another Honda dealer but was not very satisfied, especially since we have owned four of them. So we made arrangements to meet Sam Alamed Started with another Honda dealer but was not very satisfied, especially since we have owned four of them. So we made arrangements to meet Sam Alameddine at Bellevue Honda to see what they had to offer. Sam knew all the details of the cars we looked including offering to let us drive what ever was of interest to us. We were very impressed with the FIT and that is what we bought. Wanted leather interior and that was done. I have owned a lot of cars and mentiond to Sam we did not want to have a "closer" try to sell us a bunch of stuff we did not want. (I was also in the auto business for a number of years.) Sam was perhaps the best auto salesperson I have met. He knew his stuff. We received a honest deal on a new 2018 FIT and it was prepared to prefection. If you even have the slightest interest in a Honda, go to Bellevue Honda and see Sam Alameddine. You will not be disappointed. More

Very knowledgeable and professional, very helpful They make the experience very simple and low-stress. First-rate professionals, no hint of "working" the customer, these are people we can rely on whe They make the experience very simple and low-stress. First-rate professionals, no hint of "working" the customer, these are people we can rely on when making a Honda purchase. And why would I buy anything else? More

Honda of Bellevue Service Department is a disaster. Do NOT do business with them unless you like to be screwed. They will take no ownership or warranty their work. I have documentation for all of this Do NOT do business with them unless you like to be screwed. They will take no ownership or warranty their work. I have documentation for all of this. I took my 2011 Crosstour for standard 110,000 timing belt maintenance (aka new timing belt), and THE NEXT DAY my steering at low speeds stopped working. They said it had nothing to do with the work they did. Really? There was no problem before I took it in viola, the next day the problem starts? They had to disassemble quite a bit to do the timing belt. They also forgot to install a bolt back onto my engine block. They said I had to have a new power steering system put in to fix the steering they broke, which I did and paid for. The power steering still had problems AFTER it was replaced. They took no ownership for that either. While the power steering was replaced, they did a four wheel alignment, and five weeks later my perfectly good tires were destroyed. I had to get new tires AND a new alignment. I chose to have that done at Les Schwab. I took one of the tires to Honda of Bellevue, and they AGAIN took no ownership and said they destroyed tires had nothing to do with their work. They are a den of lying and deceiving snakes with zero integrity and fake customer service. More

Dealer This dealer does not return customers calls, or does not provide pricing information unless you come into their dealer. I have called this dealer over This dealer does not return customers calls, or does not provide pricing information unless you come into their dealer. I have called this dealer over 8 times in a single day was on hold and never gotten to speak to a sales person accept one time for few min. I am trying to get two cars as well. More

NEW CAR 2017 I haven't purchased a New Car since 2002 but always new it would be a Honda and that it would be done at Bellevue. I have been coming to Bellevue Hond I haven't purchased a New Car since 2002 but always new it would be a Honda and that it would be done at Bellevue. I have been coming to Bellevue Honda since the 1990's and without exception have been treated with the utmost respect. The whole team is exceptional. More

New Lease I'd definitely go out of my way to recommend Bellevue Honda & Howie to anyone looking for a car. Everything about the experience was top notch. I'd definitely go out of my way to recommend Bellevue Honda & Howie to anyone looking for a car. Everything about the experience was top notch. More

Great experience buying my new car! To be clear, the process of buying a new car is not my favorite. However, working with Andrew was amazing. The first time I came in to check out the To be clear, the process of buying a new car is not my favorite. However, working with Andrew was amazing. The first time I came in to check out the cars and do a test drive, he gave me great information, answered all of my questions, and anticipated my concerns. When I was ready to leave, there was no high pressure push to make a sale that day, which I was not ready for. Instead he left me with good information and his contact information. When I was ready to buy a week later, he could not have made the transaction go smoother. I've bought several new cars over my life, but this transaction was extremely smooth, transparent, and painless. And I would highly recommend seeing Andrew for your next new car! More

Used car purchase Honest. Hadworking. Professional. And easy to do business with. I have purchased close to 10 vehicles thru HAC and have never had a bad experience. Honest. Hadworking. Professional. And easy to do business with. I have purchased close to 10 vehicles thru HAC and have never had a bad experience. More

What a great experience at Honda of Bellevue! Howie was thorough, knowledgeable and detail. He reviewed and covered all the basics and answered our questions with factual information. We had a g Howie was thorough, knowledgeable and detail. He reviewed and covered all the basics and answered our questions with factual information. We had a great experience working with a Howie and his team feeling great when we left the dealer! More