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Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews

485 Reviews of Holz Motors - Service Center

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May 01, 2024

Great fast service, with good deals ,we have purchased 5 vehicles from them over the years More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Best
May 04, 2024 -

Holz Motors responded

Dave, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. - The Holz Motors Team

May 01, 2024

Not the same dealer it once was. Called out a few things to them and they acted as if I asked them to rebuild the car. It was certified used; but the sales experience felt more lik More

by Pr434445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Don Zielinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Cronin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony (in same building as Don, can't recall last name) 2 stars.
May 04, 2024 -

Holz Motors responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. - The Holz Motors Team

April 30, 2024

Holz has always provided dependable, caring and knowledgeable service in my experience! This time was no exception! We don’t put many miles on our 2019 Impala but one thing I learned from my father More

by jolson2gofishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! - The Holz Motors Team

April 30, 2024

I grew up in this area all my life and when I was able to buy a vehicle it was from Holz I bought a couple cars, From their sense and had no problems with the warranties and repairs and will continue buying More

by rlharrison2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deven Rukstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. - The Holz Motors Team

April 29, 2024

Have used this dealership for nearly 40 years and have always been satisfied with the quality service. More

by jniescior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

Thank you so much for your review! Happy customers are our goal and our mission at Holz Motors, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. - The Holz Motors Team

April 29, 2024

Jason Butler is always top notch in his service advice and handling of any situation that arises More

by BigKen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. - The Holz Motors Team

April 29, 2024

Justin checked me in, went to lunch, no backup Paperwork lost never called me out of the waiting room that the car was done. I had to go to the desk after an unreasonably long time and ask when the car woul More

by vbarrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Holz Motors responded

Vicki, I want to apologize for any inconveniences with your visit. There were some extenuating circumstances to your visit. Justin was here but in the Parts Department. The vehicle had just been completed and Justin was going to come get you in a couple of minutes but you came out as the paperwork was being completed. I apologize for any confusion. If there is anything I can do to rectify the situation please feel free to contact me at any time. Kevin Drury - Service Director.

April 29, 2024

There polite and straight to the point. The mechanic is prompt and spells out exactly what is needed! More

by RANDYFECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis your mechanic
May 02, 2024 -

Holz Motors responded

Randy, thank you for the 5-star review! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! - The Holz Motors Team

April 29, 2024

Very courteous staff. Service area was very clean was able to get an oil change on the spot More

by tkcharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Holz Motors. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! - The Holz Motors Team

April 29, 2024

Scott was quick to meet me at my truck to start the work order. He explained everything that was done after the service was performed. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

Thank you for this amazing review! We really appreciate your business, Todd. - The Holz Motors Team

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