Back

Holz Motors - Service Center

Hales Corners, WI

4.8
485 Reviews

485 Reviews of Holz Motors - Service Center

Sort by
May 02, 2024

Appointment was easy to make. Gave a quote on the phone. Checking was easy and they have a free shuttle service. Kept me informed of the status of the service being done. They als More

by john_hallada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Holz Motors responded

John, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Holz Motors. If there is anything more that we can do, please come back and see us again. Take care! - The Holz Motors Team

May 02, 2024

Mike K was wonderful to work with and very knowledgeable. I'll be going back to him! More

by nicolewasielewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Holz Motors responded

Hi Nicole, and thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! - The Holz Motors Team

May 02, 2024

I have always had good service through the Holz Service dept. In particular I can depend on Chris Martin for quality service. More

by ecassel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Holz Motors responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Chris does for Holz Motors and our customers. Hope to see you again soon! - The Holz Motors Team

May 02, 2024

I always have a good experience when I come to Holz Motors whether it be for service or to purchase a new car. This time I came for service but I also had a nice conversation with someone in sales. More

by dromeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Holz Motors responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! - The Holz Motors Team

May 01, 2024

I had a 8:00 AM appointment and they did not start working on my car until mid afternoon. Can you imagine if doctors, dentists and other businesses operated like this! I also asked to check the ai More

by cebspaul
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

We are very sorry you are not happy with the service you received. I would love to review the issues you encountered and rectify them as I do not have any details available via this review. Could you please contact me at your convenience? Kevin Drury - Service Director

May 01, 2024

Fast and thorough service. Bonus car wash is a nice touch. Will come back for sure. More

by peterdavis1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Holz Motors responded

Peter, we are glad to hear you enjoyed your recent visit to our service department. At Holz Motors we believe clean cars make happy customers and are pleased to hear you appreciated your bonus car wash! - The Holz Motors Team

May 01, 2024

They do a good job changing my oil and rotating my tires. That is all More

by SCOTTHEF66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexember Hamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Polzin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Holz Motors responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Holz Motors Team

May 01, 2024

Could not figure out the problem with my vehicle! The next car care company I took it to figured it out in fifteen minutes!!!! I will not recommend holz for service or vehicle purchase very disappoin More

by dbloomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Kuechenmeister
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Holz Motors responded

We are very sorry you are not happy with the service you received. I would love to review the issues you encountered and rectify them as I do not have any details available via this review. Could you please contact me at your convenience? Kevin Drury - Service Director

May 01, 2024

It would’ve been nice to have an afternoon pick up service Available to me.. More

by NONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Loch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Brusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Holz Motors responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - The Holz Motors Team

May 01, 2024

They were very considerate when I got my first free oil change entire rotation done. More

by BLAINEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kuechenmeister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Holz Motors responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Holz Motors! If there is anything else we can do for you, please feel free to give us a call. - The Holz Motors Team

...
14
...