Holman Toyota - Service Center

Water leak Writer Mark and tech Richie are a credit to Holman Toyota. The handled the leak problem with great care. The kept me informed thru the whole job. I go Writer Mark and tech Richie are a credit to Holman Toyota. The handled the leak problem with great care. The kept me informed thru the whole job. I good not have asked for a better team. Nancy More

Theft liars and no skill Stole money, broke a brake caliper bolt this happened during routine service these guys don't pay attention to their work and stole out of our car. P Stole money, broke a brake caliper bolt this happened during routine service these guys don't pay attention to their work and stole out of our car. Put the seat way back and turned the radio close to max never will we go back, can't get a loner vehicle for the weekend even tho they broke the brakes on a Friday evening seems like the face of Toyota are good people but once it's in the shop those are the ones messing my stuff up More

warranty service work on engine We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I am also very happy I bought a "Certified Pre-owned" or this would have been very expensive. Frank Fultano was very easy and co-operative, I would recomend him too. More

Kylie @ Holman is Awesome Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Kylie - is superb. She ALWAYS goes out of her way to ensure that I understand what works needs to be performed and why. She explains options when it is appropriate. Recently, I needed a small clip/pin that holds the rear bumper cover on. She went out of her way to find the part herself, and then installed it right there. I know it is only 25 cent part, but the point is that she went out of her way to get it done right then and there. When I leave my car for service, she ALWAYS calls when she says she will. Again, she explains what needs to be done, and what can wait, and my options for everything. I wish I could have a team of Kylies working for me. Kudos to Kylie, to the service department, and the entire Holman team. More

I took my 2012 Camry SE to get serviced today and was very pleased with my service representitive, Andrew. He was very knowledgable about the services that needed to be performed on my vehicle and thorou very pleased with my service representitive, Andrew. He was very knowledgable about the services that needed to be performed on my vehicle and thoroughly explained everything to me prior to me handing over my keys. I felt very confident that my car was in good hands. My wait time was only about 30-45 minutes which wasn't bad considering it was a busy Saturday morning. When my car was finished, Andrew showed me all the paperwork explaining everything that was done to my car. He went over every item and reassured me that I was "good to go". I would definitely reccommend requesting Andrew to be your service representative because he is pleasant, thorough, patient and extremely knowledgable about Toyota and it's services offered to their customers. A+ across the board! More

Holman Toyota-Scion? ZERO STAR...Stay away…Awful service, dishonest, ignorant, and rude service advisors. Went for an oil change on my 2000 Camry and told the service person to check a louder tha service, dishonest, ignorant, and rude service advisors. Went for an oil change on my 2000 Camry and told the service person to check a louder than normal sound from under car front. I suspected a small hole in exhaust pipe some where there. They told me, the whole exhaust system needs to be replaced from manifold to tail tip, because it’s all rusted through and falling apart. They wanted to charge me an additional $60 on top of the oil change charge for just telling me what needed to be replaced. I refused to pay that extra charge, since car was on the lift already for oil change. They gave me a quote of over $2000 for just the parts to replace, not the whole job. Went to an outside exhaust specialists, they checked exhaust system for free, told me exhaust system is fine and I can still get at least 5 years out of it. They only replaced a small segment that had a small hole making sound, total charge $120 installed…!!!! Yes, just $120 and car runs better than before. What a rip off, never again. Where did all the good people from Cherry Hill Toyota go? They were way better by miles in every aspect, and I stayed with them for service since 1998, for over 12 years never had a problem. These guys are just ignorant, and yet they want to steel your hard earned dollars for un-necessary service or for some not really needed parts they want replaced. Think twice before going there to get any type of service, and if you go and get any recommended service, first go and get a second opinion from another honest place. Don’t become a victim of Holman Toyota. More

The Customer Service was excellent. Every member of the service team including the Manager whom I talked to were very kind, helpful and helped me in addressing all of my concern quickly, efficiently in a p service team including the Manager whom I talked to were very kind, helpful and helped me in addressing all of my concern quickly, efficiently in a professional manner. Love to visit such people in Holman Toyota again for my future needs. More

Complete courtesy and professionalism from the moment I entered. This is a bright, new facility, and the staff all seem to reflect that. The service writer asked questions to ensure that he understood my entered. This is a bright, new facility, and the staff all seem to reflect that. The service writer asked questions to ensure that he understood my concerns. I waited in the comfortable waiting area (even the coffee was good!), and I received periodic updates during my stay. When the service was complete,everything was explained to me, including recommendations for future service items. Kudos to all! More

Anne Williams, Sales Manager, I have purchased many Anne Williams, Sales Manager, I have purchased many vehicles over the past 40 years, including 5 Toyota's from Phil Bricker, one at Liberty Toyota an Anne Williams, Sales Manager, I have purchased many vehicles over the past 40 years, including 5 Toyota's from Phil Bricker, one at Liberty Toyota and 4 at Cherry Hill Toyota. In negotiations wiith various salespeople one common thread was always there; that is, unless you have it in writing the chances on your salesperson fulfilling any verbal agreement was zero. However, Phil Bricker is not like that. He is an honest salesperson which seems like a contradiction in terms. With my last purchase Phil agreed to get me a wheel cover for my 2005 Camry as my son ran off the road last winter and lost the wheel cover. This was not an easy promise to fulfill as wheel covers are normally purchased in 4 unit increments. But Phil's dogged determination ended up in me not only getting a wheel cover but two. I can tell you that my future car purchases will be through Phil as well as that of my three sons and other personal contacts I know are looking for a new or used Toyota/Scion. Phil is a man of his word. A rare quality in this rather unethical world. You're lucky to have a person of Phil's character and integrity. Sincerely, Bernard J. Lis Jr. 6 Bedford Terrace Turnersville, NJ 08012 Cell 609-922-1455 Home 856-589-1840 More