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Holman Toyota - Service Center

Mount Laurel, NJ

4.3
89 Reviews

89 Reviews of Holman Toyota - Service Center

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March 06, 2022

I really appreciate my service advisor and all the care I get when I bring my car in for service More

by mercymercy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 25, 2022

I had an unexpected mechanical issue late in the afternoon. After calling AAA, I called my Toyota advisor, Mark Benish. Mark assured me and told me to bring the car in. Given the late hour, he said More

by robingil25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Holman Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2021

I came from a good distance away to have my car serviced at the dealership the original owner had purchased it. Staff was friendly and helpful and made me feel comfortable about my choice of coming to Holma More

by John John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Durante
Dec 13, 2021 -

Holman Toyota responded

Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 04, 2021

Service department not trustworthy, concerned that is how dealership makes their money. Shade tree mechanics. More

by misspattyflowers
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Holloway, Brendan Migala
Dec 28, 2021 -

Holman Toyota responded

Hello, we thank you for leaving your feedback and for allowing a member of our leadership team the opportunity to speak with you. We apologize again for any inconvenience you experienced and thank you again for allowing us to reinspect your vehicle. If we can assist in any other way, please reach out.

November 15, 2021

Great service in no time at all. Staff was courteous and eager to answer my questions More

by gota1962.nm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Durante
Nov 19, 2021 -

Holman Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2021

Convenient to my home. Dealership always clean and service people always courteous, polite and helpful. More

by Anthony Bernard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Milner
Nov 18, 2021 -

Holman Toyota responded

Hi Anthony, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2021

They did not fix my recall issue. Most likely because the mechanic new he would not get paid full rate for fixing a recalled issue. Also, my rental (2021 Toyota Sienna Hybrid) was the dirtiest rental I’ve ev More

by Kim S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Holman Toyota responded

Hello Kim, we are very sorry to hear about your experience. We have addressed this situation as you described with the team. Our number one goal is to provide a seamless, transparent, and positive experience during every visit and apologize again we did not live up to this expectation. If we can be of assistance to you in the future, please reach out to us at (856) 394-5558.

August 31, 2021

MARK [ THE WRITER ] AND RICHIE WHO PERFORMS THE SERVICE ARE THE BEST. FROM THE TIME WE REACH MARK TO THE TIME WE LEAVE EVERYTHING IS EXPLAINED . I RECOMMEND THEM TO ANYONE WHO NEEDS SERVICE ON THEIR TOYOTA More

by nancy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHIE WICHROWSKI
Sep 01, 2021 -

Holman Toyota responded

Hi Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Toyota! Thanks for the recommendation, and have an amazing day!

July 12, 2021

best dealer i have ever been to. Keith Robinson is the best service advisor i have ever dealt. I will follow him wherever he is More

by njbal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Falotico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : keith robinson, Brianna Frost, Bobby Durante
Jul 14, 2021 -

Holman Toyota responded

Hi, thank you so much for your positive comments about Holman Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 14, 2021 -

njbal responded

will always be back

June 21, 2021

Trustworthy, knowledgeable, respectful, patient, pleasant, and caring. The waiting area is clean and comfortable. Phil Bricker is the best!!! More

by Hendog
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in service dept gets 5 stars from me.
Jun 23, 2021 -

Holman Toyota responded

Hi Hendog, thank you for your kind review; we are happy to pass along your comments to Phil here at Holman Toyota! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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