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Holman Toyota - Service Center

Mount Laurel, NJ

4.3
89 Reviews

89 Reviews of Holman Toyota - Service Center

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November 10, 2022

Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from ins More

by 2013Prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Lehman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

2013Prius responded

Holman Toyota Nov 10, 2022 2013Prius Service writer wrongly estimated left headlight bulb replacement would require light assembly and bumper removal costing $494 when it only needed a simple 10 minute bulb removal and replacement from inside the engine compartment. I tried to correct him but he refused to reconsider and I left a routine oil change with one working headlight and will have to figure out how to change the bulb myself so I can drive after 5pm now. Incompetent and unreasonable!!

November 04, 2022

Excellent service department. I had an emergency tire issue on my way home from work and when I called they told me to bring my car right in even though it was 4:30 and they close More

by cbuffysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We hope to be of service to you again in the future. Best wishes, Holman Toyota

October 25, 2022

PATRICK IS THE BEST DEALERSHIP CAN BE PROUD OF HIS PROFESSIONALISM ```````.`I AM 91 & HE ASSISTED ME TO MAKE MY VISIT A PLEASURE. WOULD ALWAYS USE THIS DEALERSHIP. More

by MARIE.TWILA.EVANS
Recommend Dealer
Yes
Employees Worked With
Patrick Sciarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

MARIE.TWILA.EVANS responded

This is my review confirmed!

October 15, 2022

My husband and I have always purchased our Toyotas at Holman Toyota (first in Haddonfield Rd then in Mt Laurel Rt. 73 location). It has always been a good experience concerning the initial sales and all More

by janetkert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ruiz-Berroa
Oct 18, 2022 -

Holman Toyota responded

Hi Janet, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2022

We purchased our highlander from Holman. Phil Bricker was honest and kind throughout the process. I returned for the vehicle's 5000-mile service. I was welcomed immediately upon entering t More

by kimerino.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Holman Toyota responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 23, 2022

I purchased new Toyota Tundra and Cassandra Barker was great. She was upfront and honest. More

by MHTPRT9297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2022

Everything was great! I have special circumstances to start my car and everyone was patient and very nice. More

by rvaughn51981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Bricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sciarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Holman Toyota responded

Hi, we appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 15, 2022

Always good and welcoming and friendly and timely. Service completed in a timely manner. Will continue with this dealership. More

by Mimi42319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Sanginiti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Holman Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

I have always had a great experience at Holman Toyota. I purchased my car there and service it there as well. Every staff member has been friendly and efficient. Love them. More

by mary s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Benish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Holman Toyota responded

Hi Mary, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 11, 2022

Appointment honored on time. Service writer, Naomy, very friendly and efficient. Work performed quickly and done right! Back on the road in less than two hours. More

by duke130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naiomy Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Holman Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Holman Toyota. We are always more than happy to assist you if anything else comes up. Take care!

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