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Holman Toyota - Service Center

Mount Laurel, NJ

4.3
89 Reviews

89 Reviews of Holman Toyota - Service Center

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April 29, 2023

This dealership should be prosecuted for theft by deception. They lied about my battery and wanted over $6000 to replace it along with the harness cable that leads to the engine. Get your work done s More

by MrBuzz94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Citrone
Jun 21, 2023 -

Holman Toyota responded

We are sorry to hear that your experience with our dealership was not 5-star and it appears as though we should discuss the recommendations further. Our goal is to make sure that you're completely satisfied with our service and repairs. At your earliest convenience, please contact us at 856-866-2000 to review with our management team. Thank you for the chance to resolve your concerns.

Jun 21, 2023 -

MrBuzz94 responded

The only way to resolve this matter is to admit that a crime has taken place which I have reported to the Burlington County Prosecutors Office in Mount Holly, New Jersey. I will not press charges if the employees involved, including Mr. Castro, are immediately fired for gross misconduct and incompetence. The window of opportunity to do this is closing fast as the investigation proceeds.

April 21, 2023

They noticed the oil leak and fixed the problem I am grateful for the service More

by jawslife46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gebord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2023

Wayne in the service department is the person to work with straight to the point and on time thank Wayne for taking care of my family More

by geo.white
Recommend Dealer
Yes
Employees Worked With
Wayne Gebord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 20, 2023

I am appreciative that they take care of my vehicle in a timely manner while I wait for service. I have dealt with Richard Milner in their service department a few times and I would like to commend him on h More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Staudt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Milner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Woodards
Mar 23, 2023 -

Holman Toyota responded

Hi Mike, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2023

I had a great experience at Toyota service. It was smooth, easy and fast. The service representative Rick was extremely helpful, professional and knowledgeable. He was able to advise me on the More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Pelle
Feb 17, 2023 -

Holman Toyota responded

Hi Tatiana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

I was greeted by Greg who was very friendly! He walked me up to DJ who provided me with excellent service. He greeted me with a smile and explained what I should expect. The communication was More

by Monica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Staudt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Holman Toyota responded

Hi Monica, thank you for your kind review; we are happy to pass along your comments to the team here at Holman Toyota! We look forward to your next visit! Take care!

January 13, 2023

Keith Robinson is always professional, attentive, and diligently works to get the issue resolved right the first time. He and his team are always punctual and treats you like family. Have taken care More

by Nerdboy4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Holman Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 05, 2022

Tricia Stone took care of my vehicle. She gave exceptional service. Thank you for a great visit. More

by kevtoon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Holman Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tricia here at Holman Toyota! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2022

From pulling into the service lot no line to opening my car door for assistance. I felt welcomed in an instance and never had that at a car dealership. Plus my assistance with Rick Pelle was beyond excelle More

by charmainemmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Cahall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pelle,Rick
Dec 05, 2022 -

Holman Toyota responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 16, 2022

Easy to set up a service for both of my cars. Very friendly staff, waiting area was comfortable. Provided a Lyft ride to get me to work.. Total experience was awesome and easy. More

by coachvonberg
Recommend Dealer
Yes
Employees Worked With
Michael Schwab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tricia Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Holman Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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