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Holman Toyota
Mount Laurel, NJ
442 Reviews
Holman Toyota is a part of the Holman Automotive family of dealerships. Holman Automotive is one of the largest, privately-owned, dealership groups in the United States with dealership operations from the East Coast to the Pacific Northwest. Since 1924, when Steward Holman opened his first dealership, the Holman family, and their employees, have been dedicated to providing customers with exceptional experiences.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 442 reviews
August 22, 2023
Service & personnel were fine . .. sales personnel were dishonest and rude!! While my car was serviced I asked for information about buying a Toyota Platinum VSA and was instead give .. sales personnel were dishonest and rude!! While my car was serviced I asked for information about buying a Toyota Platinum VSA and was instead given "The Mechanic" information & pricing with no indication that it wasn't a Toyota product. This action by your Finance Personnel is misleading and dishonest!! Afterward went to another Toyota Dealer to purchase the actual Toyota Platinum VSA for $1400 less covering 25k more Miles than what your finance representative quoted for "The Mechanic" coverage!!! While still waiting for my car to be serviced I discovered online that "The Mechanic" warranty was not a Toyota product and was poorly rated so I confronted one of your salespersons, who became belligerent and rude!! Although your service personnel were good, I would never consider buying anything from your dealership!! More
by Snjeduk8r
August 02, 2023
They have much to offer and do it well, even for us of lesser resources.. Our sales person Connie Baskin made it work for my wife, a tough buyer. lesser resources.. Our sales person Connie Baskin made it work for my wife, a tough buyer. More
by pepesannino
July 27, 2023
No courtesy, no updates with status, wait for 4. 5 hours for oil change and tire rotations, expensive cost, had been treated differently and ignored the whole time . Very very disappointed. 5 hours for oil change and tire rotations, expensive cost, had been treated differently and ignored the whole time . Very very disappointed. More
by Van
July 24, 2023
Our vehicle was there on a Saturday. We thought service closed at 5pm (sales closes at five, service at four). Rich Milner stayed nearly 30 minutes after service closed to make sure we We thought service closed at 5pm (sales closes at five, service at four). Rich Milner stayed nearly 30 minutes after service closed to make sure we could get our vehicle. Exceptional customer service!! More
by matkinson916
Employees Worked With
July 12, 2023
Everyone was friendly and my service was fast. I received my truck back washed after my service. I received my truck back washed after my service. More
by Herbmorse
Employees Worked With
July 07, 2023
I was immediately met & greeted in the drive-in lane and escorted to a service advisor, Rick. Rick was friendly, courteous, and professional. I appreciated receiving the video of the safety inspection.Due escorted to a service advisor, Rick. Rick was friendly, courteous, and professional. I appreciated receiving the video of the safety inspection.Due to Rick's management of the whole experience, I can say that I am a completely satisfied customer. Thank you, Rick! More
by Bob M
Employees Worked With
July 03, 2023
Professional , Personable and Knowledgeable Staff of Employees. All questions and concerns were addressed. Would very highly and likely to refer family and friends toward this dealership. Employees. All questions and concerns were addressed. Would very highly and likely to refer family and friends toward this dealership. More
by fifipoulos
July 01, 2023
Great experience. Easy flow process. Clean and professional looking facility. Quick and thorough service. Decently priced. Easy flow process. Clean and professional looking facility. Quick and thorough service. Decently priced. More
by mschroyer
June 20, 2023
Bought a used Toyota Rav4 eight months ago. Sticker said Warranty and not As Is. It's been having electrical issues with the steering wheel controls and it's noticeable when using Apple Car Pla Sticker said Warranty and not As Is. It's been having electrical issues with the steering wheel controls and it's noticeable when using Apple Car Play. When I brought it in to the dealership the service department told me they couldn't find anything wrong with it and that the car does not have Apple Car play. Salesman had to tell them it did. Service department said they updated the software and still couldn't find anything wrong with it. Still having issues with the vehicle. Car has under 36,000 miles on it. Car Fax came up with no past issues when I purchased it, however in the Toyota app it says there was body work and electrical work done to the vehicle at other Toyota dealerships which was never disclosed when I bought it. If I knew that I would not have purchased. Service department seemed clueless. Not happy with my experience there. More
by suvman77
Employees Worked With
Service department technician
June 19, 2023
Connie has been great in helping me with the purchase of my new car. Her friendliness and caring approach made the process more comfortable for me. I would highly recommend this business to my friends, ne my new car. Her friendliness and caring approach made the process more comfortable for me. I would highly recommend this business to my friends, neighbors, colleagues, and relatives. Connie, your help is much appreciated More
by Jenny
Employees Worked With
