Holman Toyota

I had a wonderful experience at this dealership. I initially started looking for a new car in April, 2012. Michael Tejera was our sales person. He was patient, knowledgeable and answered all our quest initially started looking for a new car in April, 2012. Michael Tejera was our sales person. He was patient, knowledgeable and answered all our questions. We test drove a few vehicles. I had done my research and was looking for the right car at the right price and not a car based on how much the payment would be. Michael understood that and worked hard to get us a good price. I had told Michael that we had not decided on exactly what car we wanted and were still going to test drive cars (other makes and models). Michael did not pressure us to make a deal and just wanted to know when it would be OK for him to contact us. Circumstances changed and we decided to push the purchase of a new vehicle till the end of June. Although, disappointing (Toyota was offering a low apr in april) he understood and offered to call back in the middle of June. He called us back in the middle of the June and offered us a great deal on the car (Highlander Limited) that I was interested in. We were supposed to make a purchase the next day and things changed again. We ended up buying a totally different car. Michael called us (voicemail) the next morning to ask when we were coming in. I called him back and left him a voicemail informing him of our decision. He called me back to congratulate us. He also offered to keep us in the loop on upcoming models and good deals. Let me tell you, I had contacted other dealerships too, but none were as professional as Michael. Specially, once I told them that I had made a decision to purchase a different car/ or had purchased a car already, they hung up in half a second. I would definitely recommend Holman Toyota and Michael to all my friends and family. More

Holman Toyota is by far the best dealership that I have ever done business with. They are extremely professional and totally genuine in all of their transactions. They truly look out for the customer's i ever done business with. They are extremely professional and totally genuine in all of their transactions. They truly look out for the customer's interest first and make that a priority over the sale. I just purchased three vehicles from Holman Toyota and Jim, Shawn and Joe provided me and my family with exceptional service. My purchase decision was made with confidence, without pressure and knowing that the Holman family stood behind every single transaction. More

I have to start by saying that I really dislike the car buying process. I usually avoid salespeople at all costs because I am usually disgusted with their behavior. HOWEVER, that was not the case at Holm buying process. I usually avoid salespeople at all costs because I am usually disgusted with their behavior. HOWEVER, that was not the case at Holman Toyota. I had done my research prior to arriving at the dealership, so i knew what kind of car I was looking for. I was able to walk around the lot for about 10 minutes or so, which allowed me to actually look around before someone approached me. I was kindly greeted by John Penzo and was asked how I was doing and if I needed any help. We talked a little bit about what I was looking for, and since I already knew, I told him which cars I wanted to test drive. We went into the building so he could get more information from me and off we went. They have a really nice route they use for test driving that really allows you the time to feel out the car at different speeds, which is a huge plus! When I was done test driving, John and I talked a little more, but I never felt pressure to talk about prices, payments, or what I wanted to spend. In fact, he was respectful of me and didn't even bring it up that day! I was pretty sure that I wanted the car, so I made an appointment to have my husband go back and test drive it with me. Again. John was extremely respectful of my husband and I and never once made either of us feel pressured or uncomfortable. We ended up test driving a different car, in better shape, than the original one I was looking at and decided we wanted to buy. John sat us down and we began the paperwork process and the "buying game", as I like to call it. He was understanding of what we wanted to pay and did his best to get us where we wanted to be, in regards to a monthly payment. I ended up getting an awesome deal on an amazing car! Then we were sent to deal with Joe Trivett to do the financing of the vehicle. He was also extremely helpful and was able to get us an unbelievable financing rate for the car. While describing the various warranty options to us, he was mindful of our budget and also did not make us feel pressured to buy something we didn't want. Overall, I was extremely impressed with the level of kindness and respect that I received at Holman Toyota - the best car buying experience I have EVER had!! I would recommend anyone looking for a Toyota vehicle to go to Holman and ask for John Penzo. More

Holman Toyota-Scion? ZERO STAR...Stay away…Awful service, dishonest, ignorant, and rude service advisors. Went for an oil change on my 2000 Camry and told the service person to check a louder tha service, dishonest, ignorant, and rude service advisors. Went for an oil change on my 2000 Camry and told the service person to check a louder than normal sound from under car front. I suspected a small hole in exhaust pipe some where there. They told me, the whole exhaust system needs to be replaced from manifold to tail tip, because it’s all rusted through and falling apart. They wanted to charge me an additional $60 on top of the oil change charge for just telling me what needed to be replaced. I refused to pay that extra charge, since car was on the lift already for oil change. They gave me a quote of over $2000 for just the parts to replace, not the whole job. Went to an outside exhaust specialists, they checked exhaust system for free, told me exhaust system is fine and I can still get at least 5 years out of it. They only replaced a small segment that had a small hole making sound, total charge $120 installed…!!!! Yes, just $120 and car runs better than before. What a rip off, never again. Where did all the good people from Cherry Hill Toyota go? They were way better by miles in every aspect, and I stayed with them for service since 1998, for over 12 years never had a problem. These guys are just ignorant, and yet they want to steel your hard earned dollars for un-necessary service or for some not really needed parts they want replaced. Think twice before going there to get any type of service, and if you go and get any recommended service, first go and get a second opinion from another honest place. Don’t become a victim of Holman Toyota. More

I've bought lots of cars, but this is my first experience with Toyota. All I can say is, WOW! The dealership was packed and very busy when we arrived, and one of the managers(?) stepped in to answer our ques with Toyota. All I can say is, WOW! The dealership was packed and very busy when we arrived, and one of the managers(?) stepped in to answer our questions until a salesman was free (which wasn't very long). I could go on and on about Don the salesman's knowledgability about the product and intelligent, capable personality, but I'm sure you already know what a great salesman he is. Everyone in the dealership was top-notch as far as I'm concerned and made the experience more pleasant than any other dealer I've been to. We were able to leave with our Prius -- and we LOVE IT! Bottom line is, if this is the Toyota customer experience, I'll be back again. And again. And again. Thanks, all of you...this turned out to be a wonderful silver lining in the black cloud of our previous car (a Honda hybrid) having been totaled. And for the record...now that we've driven both cars...the Prius beats the Honda Civic hybrid hands-down for comfort, convenience and overall driving experience. More

I went to Hollman on my first day of shopping for a midsize sedan. I looked at the 2011 Camry. Brenda was excellent. She was willing to go the extra mile to make sure my experiencw would bring me ba midsize sedan. I looked at the 2011 Camry. Brenda was excellent. She was willing to go the extra mile to make sure my experiencw would bring me back. I was happy with Ll the aspects of my visit and felt I was treated well. Ultimately, I did not buy a car from Holman. It was due to how I felt about a different company's product only. Great customer experience here. More

We had traveled all around South Jersey for a few weeks visiting Toyota dealers. We came back to Holman Toyota because we thought Phil Bricker was a professional and kind salesperson. The dealership was cl visiting Toyota dealers. We came back to Holman Toyota because we thought Phil Bricker was a professional and kind salesperson. The dealership was clean and inviting. Everyone we came in contact with had a positive attitude. I did not feel uncomfortable or pressured at any time. I would come back to Holman Toyota in the future. Thanks! Lynda and Craig Vaughn More

Our sales agent Don Ferguson was excellent! He made buying our new vehicle so easy and the staff at Holman Toyota was so friendly. People smiled at us and seemed so happy for us. This has been the BEST buying our new vehicle so easy and the staff at Holman Toyota was so friendly. People smiled at us and seemed so happy for us. This has been the BEST car buying experience my husband and I ever had. More

Our experience with Holman Toyota (formerly Cherry Hill Toyota) has been excellent EVERY TIME. Since moving to NJ, we have worked with Don Ferguson, the BEST salesperson, at least three times (every car I Toyota) has been excellent EVERY TIME. Since moving to NJ, we have worked with Don Ferguson, the BEST salesperson, at least three times (every car I have driven while living here). I have looked elsewhere and no other Toyota dealership has been able to beat what Don has been able to do for us on ANY level. He understands his customer's needs and finds a way to meet them. He is consistent, connected, patient, and extremely knowledgeable. I no longer go to any other dealership or salesperson, as I see that Don truly works to make the experience the simplest and best it can be. This time I went in knowing in my heart what I wanted but thinking it would not be feasible and in almost no time, he found a way to make it happen! We got our car that day! He even took the time to set up my bluetooth with my contacts from my phone (sometimes the little touches mean a lot) while he was showing me my new car. Our closest friends and their family members also only buy from Don (since before we met them). Ironically, my husband was down the street at Honda at the time, and he left, calling them sleazy and saying he has no need to ever go back there, as their selling techniques made him uncomfortable as compared to those he has seen at Holman. More

I just had a great new car experience! I usually cannot stand this process. I came in contact with Amy Forman late in the process. She knew I was interested in the best price with the lease amount of tim stand this process. I came in contact with Amy Forman late in the process. She knew I was interested in the best price with the lease amount of time expended on my part , because I didn't have a lot of time. She was courteous, always prompt in responses, and was able to locate the car I wanted within a day or two. The sales and delivery process were flawless and she could not have made it easier for me. If you are in the market for a Toyota, I would highly recommend dealing with Amy! More