Holman Toyota
Mount Laurel, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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warranty service work on engine We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I am also very happy I bought a "Certified Pre-owned" or this would have been very expensive. Frank Fultano was very easy and co-operative, I would recomend him too. More
Kylie @ Holman is Awesome Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Kylie - is superb. She ALWAYS goes out of her way to ensure that I understand what works needs to be performed and why. She explains options when it is appropriate. Recently, I needed a small clip/pin that holds the rear bumper cover on. She went out of her way to find the part herself, and then installed it right there. I know it is only 25 cent part, but the point is that she went out of her way to get it done right then and there. When I leave my car for service, she ALWAYS calls when she says she will. Again, she explains what needs to be done, and what can wait, and my options for everything. I wish I could have a team of Kylies working for me. Kudos to Kylie, to the service department, and the entire Holman team. More
Great Price; Terrific Relationship We just purchased our fourth car from this dealer, and our second from Jane. Without a doubt, Jane goes above and beyond to make the deal work for eve We just purchased our fourth car from this dealer, and our second from Jane. Without a doubt, Jane goes above and beyond to make the deal work for everyone. The dealership is always bright and clean, and everyone genuinely cares about you as a customer. I will be back again and again, and recommend Jane and Holman to everyone. More
After dreading the process of purchasing a vehicle, we were pleasantly surprised and impressed with the level of professionalism exhibited by the staff at Holman. We contacted several Toyota dealers to o were pleasantly surprised and impressed with the level of professionalism exhibited by the staff at Holman. We contacted several Toyota dealers to obtain prices for a new Tacoma. Price was not the only factor in determining our final decision - there was also value (the overall vehicle & price) and the experience we had during the initial contact and negotiation process. We never felt pressured and the staff was knowledgeable and honest, provided more information than was requested of them (which proved very helpful), and went the extra mile to ensure that the paperwork for the purchase was in tip top condition. We travelled 90 minutes to do business with them. It was worth the trip. A special thanks to Shawn Ryan, Hugh Van Sciver, and Bud Kocher for their outstanding service, from the beginning to the end of this process! More
I had all intentions of buying a new Tacoma, but had no idea what to expect from the sales people due to past experiences elsewhere. Upon arriving at the entrance at Holman, a saleswoman greeted us and ask idea what to expect from the sales people due to past experiences elsewhere. Upon arriving at the entrance at Holman, a saleswoman greeted us and asked if we knew who we wanted to see and when stating his name, she led us to the front desk where he was then paged, and before she departed we thanked her and she was very friendly which made us feel very welcome. The people at the desk were also very friendly. When Jesse came out to greet us moments later, we knew we were in good hands already, by his friendliness and professionalism. He was never pushy throughout the entire time, was very informative about our needs and his advice. He also had a very good sense of humor which always helps. There were also no delays so there was no excessive waiting because of his experience in getting us on our way in a very timely fashion. On our way home, we talked about how nice and easy our buying experience was, and it being totally hassle free!! Made us feel like returning to buy another vehicle, and mostly for the ultimately friendly and courteous service we received! More
Mr. Vansciver was helpful dealing with all concerns that I presented with the vehicle that I was interested in. We later decided on another car that would suite me better. I am satisfied and glad to have I presented with the vehicle that I was interested in. We later decided on another car that would suite me better. I am satisfied and glad to have assistance with the choice I made. More
As a truly satisfied customer of Holman Toyota I want let anyone considering purchasing a car from them rest assured – when you go to Holman you will be so happy and you will never go anywhere else! I have anyone considering purchasing a car from them rest assured – when you go to Holman you will be so happy and you will never go anywhere else! I have had a wonderful experience with this dealership and will not consider any other dealership. For 5 years I drove BMWs (all purchased from Mt. Laurel BMW- which is now Holman) and have always been happy. We ultimately decided to trade in my BMW for a Toyota and when we went to Holman. We had such a wonderful experience that we ended up leasing a car for me and buying a car for my husband. The sales person (Greg B) was a pleasure to deal with, answered all of our questions, helped us find the right cars for us and ultimately made sure we were taken care of. He truly looked out for what we needed and did not push any extras that we weren’t interested in. Buying 2 cars was a pleasurable experience. We both walked out happy and continue to be happy with the cars we are driving. Our experience with service has been just as good. They couldn’t be friendlier, easy to make appointments with, knowledgeable and efficient when bringing your car in for service. Most recently - I went in to drop my car off the night before for scheduled maintenance and I was so excited when they told me they could do it right then. Within an hour- I was on my way home – with the service completed. It is these types of gestures that really resonate with me - as it is nice to have businesses respect and value your time. We are coming to the last year of my lease and I already have the Highlander in my sights. As mentioned, we wouldn’t consider any other Toyota dealership. I should add- based on our experience and rave reviews – my Mother-in-Law purchased from Holman last year and is also extremely happy. I consider myself a tough customer and my experience makes it very easy to recommend them. More
WASTED MY TIME - STAY AWAY – I experienced the misfortune of shopping at Holman Toyota on the night of December 6th, 2012. I called ahead and made an appointment. I do not have a lot of free time to shop as of shopping at Holman Toyota on the night of December 6th, 2012. I called ahead and made an appointment. I do not have a lot of free time to shop as I am a hardworking Registered Nurse and grandmother of two. I made up my mind to buy/lease a vehicle that night. I arrived on time but the salesperson was still dealing with other customers. When I told him that I would like to test drive the vehicle to compare the 6cyl. model vs the 4cyl. model, he told me he would have the lot attendant take me for a test drive. I expected the assistance of a trained sales professional, as I was unfamiliar with this model. It didn’t seem to be a busy time of the night as there were a few idle salespeople in the showroom. The lot attendant although a pleasant and polite man, was unable to answer my questions and concerns. It is not fair to hold him accountable. I was ready to make a very big decision and commitment, and I was looking for answers. When the salesman, Phil, did appear, he left me unattended for what seemed in excess of 15 minutes on multiple occasions. He explained he had to “check with his manager”. After presenting the numbers to me, I inquired why the numbers presented to me were just about double the numbers on the website. I was told “We have to start at the top of the mountain and work down.” After suffering through this unprofessional treatment for close to an hour and a half I left the dealership. The unprofessional attitude and the total disregard for the value of my time by the salesperson Phil Bruno, the uncaring and apathetic attitude of the sales manager Bud Kocher who gave me the feeling he really didn’t care that I was shopping nor did I get the impression that he cared whether I purchased there or not. I found their overall professionalism and courtesy to be very lacking. I experienced NO commitment from them to providing the quality customer service they brag about. After I left, I drove directly to the nearest Toyota Dealership,(Liberty Toyota, Burlington, N.J.) where I had never shopped before. I arrived without an appointment. What a difference. Their level of professionalism was far superior to that which I experienced at Holman Toyota. The Sales professional Angel Arroya, and Sales manager Jean Claude Duplessis deserve special mention as they actually made the sales process anxiety free. They mentioned and repeatedly demonstrated that they appreciated my business. Throughout the entire process there was a great amount of respect shown for my time. Most importantly, their deal was far more advantageous to me than the proposal presented to me at Holman Toyota. Holman’s proposal to me required over $4800 to be paid out of my pocket on a 36 month lease to reach my desired payment. I drove my New 2012 Toyota that I leased that night from Liberty Toyota with not $1.00 out of my pocket for the same term, same model, same mileage allotment, with more equipment, for a similar payment. I wrote a letter to the Holman organization informing them of my unfortunate shopping experience and asked if they were really trying to make that much money off of me on a leftover 2012 in December? I wondered if this was their idea of honesty, integrity, and ethics. I did receive a letter back, but I never received an answer to that question. When the General Manager did call me, she said she was sorry I was upset. The call was awkward and the tone did not seem sincere. There wasn’t any effort made on her part to address the time I wasted in the dealership, nor did she make any effort to win me back. It was her tone, long periods of silence, and lack of effort on her part during that phone call that prompted me to write this review. The bottom line is they wasted my time, were rude, and attempted to make an unconscionable amount of money off of me on a leftover. Please consider this prior to making Holman Toyota your shopping or purchasing destination. More
I originally contacted Blake Canuso in the summer of 2012. I was very interested in purchasing a Tacoma pickup, however, the day after was contacted by family members about buying a Jersey shore vacatio 2012. I was very interested in purchasing a Tacoma pickup, however, the day after was contacted by family members about buying a Jersey shore vacation home. I advised all the Toyota dealers I had contacted that the plans for the truck had changed and why. Blake and the staff at Holman understood that the plans were on hold and just asked that if plans change back to give them the opportunity to have my business. They did just that, I didn't receive the daily or weekly phone call that I received from other dealerships. Blake's professionalism and courteousness was completely noticed and it was a pleasure doing business with Holman Toyota through the efforts of Blake Canuso. More
I took my 2012 Camry SE to get serviced today and was very pleased with my service representitive, Andrew. He was very knowledgable about the services that needed to be performed on my vehicle and thorou very pleased with my service representitive, Andrew. He was very knowledgable about the services that needed to be performed on my vehicle and thoroughly explained everything to me prior to me handing over my keys. I felt very confident that my car was in good hands. My wait time was only about 30-45 minutes which wasn't bad considering it was a busy Saturday morning. When my car was finished, Andrew showed me all the paperwork explaining everything that was done to my car. He went over every item and reassured me that I was "good to go". I would definitely reccommend requesting Andrew to be your service representative because he is pleasant, thorough, patient and extremely knowledgable about Toyota and it's services offered to their customers. A+ across the board! More