Holman Toyota

Great Experience All Around Went to Holman on a Saturday to trade in another vehicle and purchase a new one. Had had an earlier encounter with another car dealership which was to Went to Holman on a Saturday to trade in another vehicle and purchase a new one. Had had an earlier encounter with another car dealership which was totally upsetting and left a terrible impression on my family and I. Met with salesman Don Ferguson who immediately put my family and I at ease. Showed us the car we were interested in and explained all it's features to us at length. Don was extremely knowledgeable and accommodating thoughout our time in the dealership. Everything was handled by Don and the staff at Holman extremely efficiently and we were out of there with our new car in a couple of hours! Great experience all around and would not hesitate to recommend Don and Holman Toyota to anyone looking to purchase a new or used car. A Great Experience all around! More

Walked in furious at Holman today After buying a Toyota here several months ago and receiving excellent service, we just received a ticket for operating an unregistered vehicle. I was After buying a Toyota here several months ago and receiving excellent service, we just received a ticket for operating an unregistered vehicle. I was furious! We met with JOSEPH TRIVETT at the dealership and he explained everything and it turned out not to be their fault at all, (DMV and my own ignorance on the tag transfer). That could easily have been the end of it, but Joseph offered to see if the dealership could renew the registration through their system so I wouldn't have to wait in line at DMV. That was considerate in itself, but then they offered to pay either the registration fee or the fine on the ticket, whichever was greater, as a courtesy for this happening to us. CLEARLY ABOVE AND BEYOND SERVICE! Couldn't be happier with the experience and highly recommend this dealership! More

Horrible experience Do not buy a car from Holman.Mike Matero was your typical bs salesman,great until he took our 23k( 6k in cash) and when his title girl ineptly mailed Do not buy a car from Holman.Mike Matero was your typical bs salesman,great until he took our 23k( 6k in cash) and when his title girl ineptly mailed our paperwork to the wrong address with the wrong last name and the wrong telephone # ,our not so nice neighbor opened the envelope and now knows our SS# and financial information. THANKS HOLMAN.With the temporary tag soon to expire and the delay caused by Holman to get the final tags my son called Mike to get an extension on the temp. tag ( which was not possible and his title girl was on vacation) Mike told him to drive around with an expired registration!!My son said he was not willing to risk the status of his drivers license and newly acquired insurance on a mistake caused by Holman.Mike was asked to provide a loaner car ,which he said was not possible because they had only 2 for the entire dealership, at which point Mike hung up on my son! Good job Mike! Upon requesting to speak to a manager they were willing to do damage control and pay for a rental car until the tags came in. The entire experience has left a very bad taste in our mouth and this was only the initial purchase.Obviously we will not be bringing the Tacoma to Holman for service and we strongly recommend you research other dealerships in the area for better reviews.A xxxxxx can sell a Toyota,it's all about customer service Mike... More

warranty service work on engine We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I We had one family car at body shop and a lot of stuff going on so I really appreciated the extra effort to get a major repair completed in one day. I am also very happy I bought a "Certified Pre-owned" or this would have been very expensive. Frank Fultano was very easy and co-operative, I would recomend him too. More

Kylie @ Holman is Awesome Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Over the years I have experienced many dealer and independent service facilities. I can honestly say that my experience with Holman - especially with Kylie - is superb. She ALWAYS goes out of her way to ensure that I understand what works needs to be performed and why. She explains options when it is appropriate. Recently, I needed a small clip/pin that holds the rear bumper cover on. She went out of her way to find the part herself, and then installed it right there. I know it is only 25 cent part, but the point is that she went out of her way to get it done right then and there. When I leave my car for service, she ALWAYS calls when she says she will. Again, she explains what needs to be done, and what can wait, and my options for everything. I wish I could have a team of Kylies working for me. Kudos to Kylie, to the service department, and the entire Holman team. More

Great Price; Terrific Relationship We just purchased our fourth car from this dealer, and our second from Jane. Without a doubt, Jane goes above and beyond to make the deal work for eve We just purchased our fourth car from this dealer, and our second from Jane. Without a doubt, Jane goes above and beyond to make the deal work for everyone. The dealership is always bright and clean, and everyone genuinely cares about you as a customer. I will be back again and again, and recommend Jane and Holman to everyone. More

After dreading the process of purchasing a vehicle, we were pleasantly surprised and impressed with the level of professionalism exhibited by the staff at Holman. We contacted several Toyota dealers to o were pleasantly surprised and impressed with the level of professionalism exhibited by the staff at Holman. We contacted several Toyota dealers to obtain prices for a new Tacoma. Price was not the only factor in determining our final decision - there was also value (the overall vehicle & price) and the experience we had during the initial contact and negotiation process. We never felt pressured and the staff was knowledgeable and honest, provided more information than was requested of them (which proved very helpful), and went the extra mile to ensure that the paperwork for the purchase was in tip top condition. We travelled 90 minutes to do business with them. It was worth the trip. A special thanks to Shawn Ryan, Hugh Van Sciver, and Bud Kocher for their outstanding service, from the beginning to the end of this process! More

I had all intentions of buying a new Tacoma, but had no idea what to expect from the sales people due to past experiences elsewhere. Upon arriving at the entrance at Holman, a saleswoman greeted us and ask idea what to expect from the sales people due to past experiences elsewhere. Upon arriving at the entrance at Holman, a saleswoman greeted us and asked if we knew who we wanted to see and when stating his name, she led us to the front desk where he was then paged, and before she departed we thanked her and she was very friendly which made us feel very welcome. The people at the desk were also very friendly. When Jesse came out to greet us moments later, we knew we were in good hands already, by his friendliness and professionalism. He was never pushy throughout the entire time, was very informative about our needs and his advice. He also had a very good sense of humor which always helps. There were also no delays so there was no excessive waiting because of his experience in getting us on our way in a very timely fashion. On our way home, we talked about how nice and easy our buying experience was, and it being totally hassle free!! Made us feel like returning to buy another vehicle, and mostly for the ultimately friendly and courteous service we received! More

Mr. Vansciver was helpful dealing with all concerns that I presented with the vehicle that I was interested in. We later decided on another car that would suite me better. I am satisfied and glad to have I presented with the vehicle that I was interested in. We later decided on another car that would suite me better. I am satisfied and glad to have assistance with the choice I made. More

As a truly satisfied customer of Holman Toyota I want let anyone considering purchasing a car from them rest assured – when you go to Holman you will be so happy and you will never go anywhere else! I have anyone considering purchasing a car from them rest assured – when you go to Holman you will be so happy and you will never go anywhere else! I have had a wonderful experience with this dealership and will not consider any other dealership. For 5 years I drove BMWs (all purchased from Mt. Laurel BMW- which is now Holman) and have always been happy. We ultimately decided to trade in my BMW for a Toyota and when we went to Holman. We had such a wonderful experience that we ended up leasing a car for me and buying a car for my husband. The sales person (Greg B) was a pleasure to deal with, answered all of our questions, helped us find the right cars for us and ultimately made sure we were taken care of. He truly looked out for what we needed and did not push any extras that we weren’t interested in. Buying 2 cars was a pleasurable experience. We both walked out happy and continue to be happy with the cars we are driving. Our experience with service has been just as good. They couldn’t be friendlier, easy to make appointments with, knowledgeable and efficient when bringing your car in for service. Most recently - I went in to drop my car off the night before for scheduled maintenance and I was so excited when they told me they could do it right then. Within an hour- I was on my way home – with the service completed. It is these types of gestures that really resonate with me - as it is nice to have businesses respect and value your time. We are coming to the last year of my lease and I already have the Highlander in my sights. As mentioned, we wouldn’t consider any other Toyota dealership. I should add- based on our experience and rave reviews – my Mother-in-Law purchased from Holman last year and is also extremely happy. I consider myself a tough customer and my experience makes it very easy to recommend them. More