Holman INFINITI

The dealer was very upfront with prices - no xx. Just here is the price. I did a lot a research so I knew the price was fair but they did not nickel and dime me and there was no high pressure tactics. Ca here is the price. I did a lot a research so I knew the price was fair but they did not nickel and dime me and there was no high pressure tactics. Car is great and people very very friendly in a low key way - not trying to overwhelm you . I would definitely recommend them to others based on my sales experience. More

I have been a customer of Holman Infiniti for approximately 10 years. Every experience, from purchasing a car to having it serviced has been outstanding. During that time I have purchased 6 cars, approximately 10 years. Every experience, from purchasing a car to having it serviced has been outstanding. During that time I have purchased 6 cars, from both, Jim Sullivan and Sean Connolly. They have always made the process of purchasing a car very easy and dispel every negative stereotype of car sales. When I was recently in the market for another car I was deciding if I wanted to try something new. I drove several of the competitors models and kept coming back to Infiniti... There really is no better value for the money. Throughout this last process Sean Connolly was extremely helpful (and patient as I kept coming in every few days to drive the car "one more time"). He not only helped me weigh my pros and cons, he gave me useful and factual information about the G35X (my 3rd) as it compared with the other cars I was contemplating. Sean has always demonstrated true customer service. He is very knowledgeable, personable and has a thorough understanding of his customer's needs. In addition to Sean and Jim, I have also dealt directly with Dexter Woodley as the general sales manager. Dexter exemplifies what a true sales manager is. He has always been instrumental in "not playing games," when it came to pricing. He also makes the purchasing process very easy. In my 10 years as an Infiniti owner I have never gone to a competing dealer when purchasing a vehicle because of the great customer service I receive and how Holman values their customers' time. I believe that is something which Dexter's sales consultants have learned from him. He is one of the main reasons why I have been a customer for the last 10 years and why I will continue to be. By the way, thanks Sean-car is great! More

I just leased a 2010 G37X and had the best experience ever. I selected my vehicle from the inventory on the dealer's website and requested a quote on Saturday evening. I received a call on Monday morni ever. I selected my vehicle from the inventory on the dealer's website and requested a quote on Saturday evening. I received a call on Monday morning from Emily, the Internet Coordinator. She quoted a great price and provided a breakdown of all the costs. Holman beat all the local dealers by far so I drove 48 miles to make the deal. When I walked through the door, Steve Neczypor greeted me by name although I hadn't spoken to him. Impressive! He took me for a test drive and thoroughly explained all the features of the car. I completed the necessary paperwork and made arrangements to pick up the car the next day. Steve offered to pick me up from the train station since I was coming straight from work in NY. Nice! After picking me up Steve went over all of the car's features again. When we arrived at the dealership all paperwork was ready for me to sign. I was then taken to the Finance Manager's office to complete the transaction. Joe was pleasant and presented additional options to me. There was no hard sell and Joe remained pleasant although I declined everything but the basic oil change package. I have to admit that I was bracing myself for the surprise throughout the process but it never came. Everyone was friendly and professional and they delivered exactly what they sold me over the phone. There were no hassles at all. I highly recommend Holman Infinti. The staff changed my opinion of car dealers and the car buying process. More

I purchased my vehicle sight unseen. Arrived at dealership, paper work was totally ready for signature, car was cleaned and waiting for me. Steve walked us through everyone detail of the car and w dealership, paper work was totally ready for signature, car was cleaned and waiting for me. Steve walked us through everyone detail of the car and we were done. There is no better way to purchase a vehicle. John Spoltore has been my contact for many years. He is the absolute BEST and I will follow him where ever he goes. Thank you to everyone for yet another excellent experience. Sincerely, Eugene & Donna Hession More

When I originally started shopping for an Infiniti I emailed many dealerships in several states in search of a used Infiniti. Sean was one of the very few to take the time to call me in response to one emailed many dealerships in several states in search of a used Infiniti. Sean was one of the very few to take the time to call me in response to one of my email inquiries. When I decided to purchase a new Infiniti instead of a used one I remembered that. That's why I made the hour plus drive passing by two other Infiniti dealerships to see Sean at Holman Infinity. My experience at the dealership was the best experience I had with any of the dealerships I had visited over the past few months. Sean was honest and straightforward. At no point did I feel any sense of sales pressure or dishonesty. After spending a few minutes at the dealership I wanted to buy a car from them. My only complaint is they are located too far away for me to get my service done there. I highly recommend Holman Infiniti. Even if there are dealerships closer I would encourage anyone to make the trip to Holman. When you get there ask for Sean Connolly. More

I was looking for a certified pre owned Infiniti through the internet and came upon Holman Infiniti nearly 100 miles away from where I live. I contacted the dealership via email and received a response lat the internet and came upon Holman Infiniti nearly 100 miles away from where I live. I contacted the dealership via email and received a response later that day. I was contacted by their sales representative: Sean Connolly. After asking several questions over email, Sean responded honestly and accurately. I scheduled to meet with him earlier the following week as this was no short trip for me. When I walked into the dealership I happened to catch Sean walking by. He immediately attended to me and had the car brought down for a test drive. The only real defect on the car was noticed by my fiance: shifter knob that was scratched up from the previous owner. After letting Sean know, he reassured us that it would be taken care of. After a pleasing drive we went in to discuss the particulars. From the beginning, Sean was honest, straightforward and a man of his word. We discussed several things and came up with an agreeable situation for both sides. Sean provided total disclosure during the process. Not once did he try to sneak a fee or hidden charge and he did not try to pass me off to another dealership representative. My entire transaction took place from the comfort of his work area. After completing the paperwork we went outside to view the vehicle and Sean, being a man of his word, replaced the shifter knob with a brand new one. Throughout the entire process Sean never pushed or prodded. It was completely relaxed and the best car buying experience I have ever had. I received a very good deal on a beautiful vehicle. I Thank Sean and would wholeheartedly recommend Sean and Holman Infiniti of Maple Shade. For me it was well worth the ride. More

Having bought a number of cars from Holman Infiniti over the past decade, I have found 3 traits which distinguish them from other dealers: The comfortable, "no pressure" ease of the buying experience, the the past decade, I have found 3 traits which distinguish them from other dealers: The comfortable, "no pressure" ease of the buying experience, the attention to detail before and AFTER the purchase by the sales personnel, and the accomodating and efficient service department. We have referred Holman Infiniti to family and friends, which says a lot about this dealership. More

Both Steve and Jason were very accomodating. Steve in sales, Jason in service. They both went out of their way to make my experience pleasurable. I have purchased many vehicles in my time , these two me sales, Jason in service. They both went out of their way to make my experience pleasurable. I have purchased many vehicles in my time , these two men are the best by far. Holman Infiniti is lucky to have such fine representatives. More

Where shall I begin…Friendliness while this appears third in the survey I feel this is the one area in which my internet Coordinator, Emily Salamone went beyond the call of duty. Two weeks prior to purchasi in the survey I feel this is the one area in which my internet Coordinator, Emily Salamone went beyond the call of duty. Two weeks prior to purchasing my vehicle I contacted Emily to get a price quote as I was considering purchasing a new Infiniti. I was met with a swift response with detailed and valid information on pricing and financing. When asked when I would like to purchase the vehicle, I replied “I wish I had a month ago”. I recently purchased a vehicle from another foreign automaker and was in the process of terminating my relationship with my local dealer and returning my car due to poor customer service. Understanding my situation, Emily was able to provide concise and accurate information on my purchase options given the circumstances. After working diligently with me for 10 days sharing over 30 phone calls & emails, I was able to get approved for my 2010 Infiniti G37 Coupe Anniversary Edition. When speaking of price, Dexter Woodley was able to provide me a generous estimated trade-in value for my current vehicle as well as negotiate with Infiniti finance on my behalf to qualify for tier 1 lease option. Being a recent graduate degree recipient, buying my first car is a big deal and because of Dexter’s hard work I was able to lease my dream car with a comfortable monthly payment. Winning in price was a significant reason for me choosing Holman, because of Holman’s many decades of service they were able to offer very attractive lease options that beat out any dealer between New Jersey and Florida (Believe me I checked). The overall experience spanned from Regina at the reception desk to Jim in service, I was met by friendly and knowledgeable staff every time I called or visited the dealer. Above all George Parker was the Sales Manager who made it all possible. Drawing on the information from Emily and Dexter, George was able to deliver my vehicle in a timely and hassle free fashion and even went as far to aid me in setting up Bluetooth and navigation. It is good to know that there are companies like Holman Infiniti who strive to provide the best car buying experience with a focus on world class customer service. I am forever grateful to the diligent work by each member of the Holman Infiniti team and hope to continue to purchase all of my future vehicles at Holman. Sincerely, Kevin Wayns More