Holman INFINITI
Maple Shade, NJ
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Excellent service and an overall good experience. - Excellent service and an overall good experience. - Someone came out into the parking lot to greet me and expedite the experience - I was then greet Excellent service and an overall good experience. - Someone came out into the parking lot to greet me and expedite the experience - I was then greeted by Lou Castro who was warm, competent, and courteous. Great attitude. - Loaner car was clean and drove nicely. - I was called to let me know my car was ready (ahead of time), but no rush in picking it up. That was up to when it fit into my day's schedule, I was told by Lou. - When I picked it up people were all so friendly, right down to the employee who offered to watch my dog until I could check out. Overall outstanding experience. There are a lot of very comfortable, high performing cars out there, so it then comes down to where the service is best. Holman Infiniti get a Bravo from me !!! More
Sean Connolly and the Holman team made buying a pre-owned Infiniti a dream. From start to finish, they listened to everything that we wanted and made sure that they delivered. I would highly recommend work Infiniti a dream. From start to finish, they listened to everything that we wanted and made sure that they delivered. I would highly recommend working with Sean Connolly and the Holman team in the future. More
It was a wonderful experience purchasing my 2008 Infiniti from Mr.Connolly (Sean). I needed to purchase a vehicle when my 2004 Honda Accord was totalled in an accident. I thought of the pleasurable experien from Mr.Connolly (Sean). I needed to purchase a vehicle when my 2004 Honda Accord was totalled in an accident. I thought of the pleasurable experience I had when I purchased my daughters car from Sean in 2009. It was a wonderful experience. There was no pressure. Sean was very courtesies, respectable, helpful and knowledgeable of the vehicle. When my registration came to Holman Infiniti, Sean called and met me at a convienient location and put my tags on the car and give me my auto registation. He answered any and all questions I had regarding my lovely new vehicle and again demonistrated any feature that I had questioned. He told me to contact him if I had any questions regarding my new car. I found the car that I wanted and Sean Connelly made it happen. Thank you Sean!!!!!! Arlene Tolbert More
I have worked with Lou for my infinti's service for over 7 years. He is an outstanding service advisor. I have had some issues with my first infiniti that I owned due to the previous owners treatment to the 7 years. He is an outstanding service advisor. I have had some issues with my first infiniti that I owned due to the previous owners treatment to the vehicle. He had executed and fixed every problem I had with the vehicle. I had kept the vehicle the longest i have ever held a car. Lou had worked at the old Holman at egg harbor holman infiniti. I lived in philly and had brought the vehicle there only because I wanted to specifically work with Lou. Not to say that the other Holman dealerships didn't do a good job with service or sales. He did such an execellent job that I had purchased a brand new infiniti last year specically because of the outstanding service i had recieved from Lou at Holman infiniti. I am a BMW fan but bought another infiniti specically because i wanted the continue to work with Lou and his service team and dealership. More
Holman Infiniti is the best dealership I have ever dealt with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holma with. I brought a G convertible a few months ago at another dealership and was fed up with their terrible service. I decided to bring my car to Holman at 3600 miles and it was one of the best decisions I've ever made. The service provided at Holman is definitely top notch - I was having problems with my rear rotors at 6000 miles (squealing) and initially Holman machined both the rear rotors and brake pads. After that did not solve the problem, they offered to replaced both my rear rotors and brake pads under warranty. Just recently I was having issues with my Retractable Hard Top, and it was found that one of the mechanical parts were bent (probably caused by the first dealership when they serviced my hard top twice). Holman once again stood by my side and offered to replace the part under warranty. My greatest experience with Infiniti so far is not the car itself, but the fact that I found a great dealership such as Holman. It has been a headache since owning my G convertible but I know I can relied on Holman to fix all the problems. More
Lou Castro has proven to be very accomdating and helpful when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox when I come in for service. Couldn't ask for anyone nicer and or more gracious and anixous to get the job done and please the client. Brian Lennox was the tech, don't know him but the car was left clean and in perfect condition right down to the "shower cap" covering the steering wheel, gotta love that. The women at the reception desk were helpful and on the job. Happy with everything. It is a good sign that I am only in for regular "check ups" because that means the car and service are great. More
I had been working through the Internet Sales Department. I was then handed off to George Parker for an in person visit. It was a pleasure to arrive say hello to George and he immediately had all of the deta I was then handed off to George Parker for an in person visit. It was a pleasure to arrive say hello to George and he immediately had all of the details I had already worked out. If not for the test drive I would have been out of there in 5 minutes - he was that prepared. Day of car pick up - same expierence. Nice work all around with Holman More
I have found Lou to be extremely knowledgeable, courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is courteous, and concerned. He is the best service person I've dealt with. The time and price estimates are always accurate. The waiting area is comfortable and the coffe is good. Your service department is the main reason I'd purchase another vehicle from Holman Infinity. More
My truck needed service on the hatch. It was so easy to pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of h pull up and get in my compilmentary car. Lou is so professional and takes his time to answer any questions i have. my truck was done in a couple of hours and i was called as soon as it was done. I am so happy with this dealership. Thank You, Kim More
Car was having a problem with the power rear sun shade. Holman found the problen, ordered the part and replaced it in a timely manner. They also replaced the drivers side body seal that was torn. The car Holman found the problen, ordered the part and replaced it in a timely manner. They also replaced the drivers side body seal that was torn. The car was clean both inside and out when I picked it up. More