Holman Honda of Ft. Lauderdale - Service Center

Great Customer Service From start to finish, the team at Holman Honda's Service Center are first class. From check in to the communication throughout, they are professional From start to finish, the team at Holman Honda's Service Center are first class. From check in to the communication throughout, they are professional, informative and responsive. Well done and keep it up! More

I like the new video options The new video of your car inspection was a nice surprise. Felt a lot more comfortable knowing I can see and hear what was being done and the recommend The new video of your car inspection was a nice surprise. Felt a lot more comfortable knowing I can see and hear what was being done and the recommendations given. More

Poor call-back time I called several times to check on the status of my car. I was unable to be helped by anyone but my service advisor, including to simply check if my c I called several times to check on the status of my car. I was unable to be helped by anyone but my service advisor, including to simply check if my car was ready, but my service advisor was never available. Despite my asking for a call when I dropped off my car so that I could figure out transportation arrangements, I only received that info after calling back myself over 5 hours later. It took over 2 hours to get confirmation that my car was in fact ready for pick up, despite calling 3 times, different numbers, AND being assured that someone would give my service advisor my message and I would be called back shortly.. More

Excellent service Mark Green is a pleasure to work with.the two young ladies assisting him were very nice.......always accomadating..Provide customers with a nice waiti Mark Green is a pleasure to work with.the two young ladies assisting him were very nice.......always accomadating..Provide customers with a nice waiting area with free coffee..... More

Maintenance Appt I went in to get my leased Odyssey tuned up and updated. They took special care to review recalls and certain items I was concerned with. All went smo I went in to get my leased Odyssey tuned up and updated. They took special care to review recalls and certain items I was concerned with. All went smoothly. More

Painless Friendly, fast service. Service coordinator gave time estimates which were accurate and he gave me periodic updates. He also let me know about when up Friendly, fast service. Service coordinator gave time estimates which were accurate and he gave me periodic updates. He also let me know about when upcoming service is needed. More

Horrible I had to wait 45 minutes to be check in when I set an appointment and I got there before time. My service provider wouldn’t answer my questions or pic I had to wait 45 minutes to be check in when I set an appointment and I got there before time. My service provider wouldn’t answer my questions or pick up the phone. When picking up my car he wouldn’t show, so another service provider had to help out and all that service provider could say it’s crazy. More

customer service . Everyone was helpful, kind, efficient, knowledgeable and knew their job. I can’t say anything else other than it was a very positive experien Everyone was helpful, kind, efficient, knowledgeable and knew their job. I can’t say anything else other than it was a very positive experience and I enjoyed your coffee!🤗 More

Excellent service Eddie is fantastic, always responsive, honest does a great job for me. Never lets me down. Always accessible Best service advisor I have ever worke Eddie is fantastic, always responsive, honest does a great job for me. Never lets me down. Always accessible Best service advisor I have ever worked with More

Service Visit Just a routine oil change. Friendly greeting by Mark. The entire visit was pleasant, very nice waiting area for customers. Thanks for the car wash !! Just a routine oil change. Friendly greeting by Mark. The entire visit was pleasant, very nice waiting area for customers. Thanks for the car wash !! More