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Holman Honda of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,369 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,369 Reviews of Holman Honda of Ft. Lauderdale - Service Center
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August 07, 2023
Seamless professional honest service as always. Have been going to Holman Honda for years. Can’t beat it. You get what you pay for. Have been going to Holman Honda for years. Can’t beat it. You get what you pay for. More
by dougbrown8
Employees Worked With
July 27, 2023
Always a great experience here Thank you Eddie Nothing more Nothing less Just right Thanks again more Nothing less Just right Thanks again More
by pmisteroni
Employees Worked With
July 12, 2023
Have always had my 2016 CR-Z serviced at Holman Honda for 5 years. My car broke down on June 12th. I managed to coax the car to the dealership after work. They called a day or 2 later and said an engine part 5 years. My car broke down on June 12th. I managed to coax the car to the dealership after work. They called a day or 2 later and said an engine part has failed. The car is not reliable to drive. It has under 50,000 miles. I asked about a loaner car and they said "they were all being used ". But weeks have gone by and they say I'm on a "high priority" list, the part is back ordered WITH NO ESTIMATE OF WHEN! I understand this post covid world and supply issues. But it has now been more than 4 weeks with no car, I have to pay for a Lyft to go to work, still no estimate of when, and when I asked for a loaner car for a week to do errands, medical contents, etc. SoO asked to get a loaner for 1 week to get caught up on errands, and they replied "Honda will not cover a rental car for back ordered parts". This is miserable. Honda does not stand behind their cars. I even missed a vacation day trip that I purchased entry tickets for 3 months ago, that was non-refundable. Holman has left me feeling like a left over problem that just don't want to deal with. Very disappointed in the treatment of a long time customer. And the Lyft costs are draining my bank accounts at $150+ a week. If you have a choice, go elsewhere. More
by ComputerSupportProfessional
Employees Worked With
June 09, 2023
My experience with Xavier was awesome. He was helpful from the time I walked in the door all the way to the end of the servicing of my vehicle. Thank you Xavier Diaz for your exceptiona He was helpful from the time I walked in the door all the way to the end of the servicing of my vehicle. Thank you Xavier Diaz for your exceptional customer service, excellent communication and your ability to resolve the issue with my truck. More
by lesa4565
Employees Worked With
May 26, 2023
I experienced awesome service from the moment i walked in the door. from my advisor Eddy to my shuttle driver Nelson. the door. from my advisor Eddy to my shuttle driver Nelson. More
by jwhite902000
May 24, 2023
Service is EXCELLENT. You ask for 15 minimum words, so here it comes EXELLENT and once again EXCELLENT. You ask for 15 minimum words, so here it comes EXELLENT and once again EXCELLENT. More
by Richard Pohan
Employees Worked With
May 11, 2023
Luz is great! We've also worked with Eddie in the past. Both very attentive and very helpful, easy to work with. Made me feel welcome, and was surprised as how qui We've also worked with Eddie in the past. Both very attentive and very helpful, easy to work with. Made me feel welcome, and was surprised as how quick the turnaround was on all communication. More
by fmast
Employees Worked With
May 04, 2023
I wanted to take a moment to thank Xavier Diaz for the exceptional customer service you provided during my recent visit to Holman Honda. His commitment to going above and beyond for your customers is trul exceptional customer service you provided during my recent visit to Holman Honda. His commitment to going above and beyond for your customers is truly impressive, and I cannot express my gratitude enough. From the moment I walked through the door, he greeted me with a warm smile and made me feel welcomed. He took the time to listen to my concerns and addressed them in a timely and efficient manner. His attention to detail and willingness to answer all of my questions put me at ease and made the entire experience stress-free. Xavier's knowledge of the products and services offered at Holman Honda is remarkable. Also, having the keen ability to explain the various features and options helped me to make an informed decision about the services my vehicle needed. Xavier truly went above and beyond to ensure that I had all the information I needed to make the best decision for myself. His dedication to customer service is truly remarkable, and it is clear that he takes pride in his work. I appreciate the time he took to ensure that I was satisfied with my servicing and the follow-up communication to ensure that everything was going well. More
by coreylegrand30
Employees Worked With
April 27, 2023
I dropped my car off for warranty work. I was given a 2K recommended maintenance item bill. The vast majority of them were for fluid changes (and brakes). My old honda dealership ( and i ca I was given a 2K recommended maintenance item bill. The vast majority of them were for fluid changes (and brakes). My old honda dealership ( and i called to confirm) said that you could pull the records from another honda dealership. Instead you recommended injector cleaning done (was done at 60k), brake fluid (done at 60K), CVT ( done at 60k). My car has 71k on it now that was also around 2 years ago so years not a factor. My car was FILTHY when i got it. Had clearly not been rinsed off etc. Bird xxxx even greasy fingerprints on the hood area. I called 3 times on monday trying to pick up my car, i was put on hold and put into general mailboxes 3 times because my service advisor was off that day. No one EVER called me back. First thing tuesday when they were back i get a call... Last for the 2nd time in 2 visits i have had a service writer not even know what is covered (or even what year my vehicle is). This happened when MIKE said that my 2017 honda pilot wasnt under warranty for injectors (it was) and again with Simon saying my 2018 accord was a 2017...not very reassuring. The work done was good however just the experiences around it. More
by TigerHonda
Employees Worked With
Simon Silvers
