Holman Honda of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,369 Reviews of Holman Honda of Ft. Lauderdale - Service Center
Great Joseph have good customer service, he went over and beyond to ensure my wait time was less than 2 hours. He explained everything to me in a way that I Joseph have good customer service, he went over and beyond to ensure my wait time was less than 2 hours. He explained everything to me in a way that I can understand, I plan to always booked my appointments with him. More
Very pleasant experience Ms. Estrill was pleasant and efficient. It was a very easy and enjoyable experience. The service was fast and thorough. This , however an annoying th Ms. Estrill was pleasant and efficient. It was a very easy and enjoyable experience. The service was fast and thorough. This , however an annoying thing to do. More
Mark Hartman is always on point I’ve been a customer of Holman Honda for many years and cannot day enough great things about them and the service department. I’ve had Mark since the I’ve been a customer of Holman Honda for many years and cannot day enough great things about them and the service department. I’ve had Mark since the beginning and he has always been great. Everyone is very courteous and a pleasure to deal with. More
recall I went in for a recall on the fuel pump at 7am. I was talked to at 715 at which the car wasn't taken in for another 25 mins. I had advised them I ne I went in for a recall on the fuel pump at 7am. I was talked to at 715 at which the car wasn't taken in for another 25 mins. I had advised them I needed to be out by 8 am or I'll come another day. Well at 8 am I was told I needed a new battery. At 8:35 I went and told the sales associate it doesn't take 30 mins to put a battery in. I finally got my car a few mins later and was late for work. First off I don't see how a battery just happened to die while doing the repair. Obviously this was a recall and it must be a common practice to add in some extra revenue and replace batteries. After he had mentioned it to me about my battery another customer was confronted with the same issue. "We went to start your car once our service was done and the battery died." Seems a bit odd that two batteries die back to back. Anyhow, this was my first time dealing with this dealership and probably my last. I went in for something that said would take 30 mins and came out almost 2 hrs later. More
Ive never had bad service Customer service is great. Prices are a little high but it's a dealership. Wait time isn't to bad either. I really have no complaints other than prici Customer service is great. Prices are a little high but it's a dealership. Wait time isn't to bad either. I really have no complaints other than pricing. More
Great Service I’ve used Holman For years. Their service department is top notch and I never feel they are trying to over sell a service. Mark Hartman is a great s I’ve used Holman For years. Their service department is top notch and I never feel they are trying to over sell a service. Mark Hartman is a great service advisor! More
Terrible experience Really disappointed in this service center as it has been the only place I’ve taken my vehicle to. Every time someone comes in for an simple oil chang Really disappointed in this service center as it has been the only place I’ve taken my vehicle to. Every time someone comes in for an simple oil change, they can expect to spend a minimum of $300 bucks on a bunch of items. For example, I just purchased 4 tires from this dealer and have only put 20k miles on them and they are saying I need another set of tires. They have raised oil change to $80. Also, they usually do a complementary car wash. This time, not only did they not wash my car, the left it even dirtier. More
Took longer than expected; all courteous; was kept informed. We were unable to reach a deal in that there were unanswered questions for a new lease. Waiting for a response to my questions regarding same. In We were unable to reach a deal in that there were unanswered questions for a new lease. Waiting for a response to my questions regarding same. In addition, replacing a battery turned into placing a headlight, as well ... both under warrantee … and apparently checking the car from bumper to bumper. We expected an hour wait; took two hours. Was kept informed when I inquired. Otherwise, no contact. More
Good service Very quick and good service by Mr.Eddie . Thank you for your service and we’ll go back again for next service. We’ll highly recommend this service s Very quick and good service by Mr.Eddie . Thank you for your service and we’ll go back again for next service. We’ll highly recommend this service staff More
Service As always Eddie Milleret did everything possible to accommodate my work schedule and get my car serviced on time. Called and reviewed all recommended As always Eddie Milleret did everything possible to accommodate my work schedule and get my car serviced on time. Called and reviewed all recommended repairs. More