Holman Honda of Ft. Lauderdale - Service Center
Fort Lauderdale, FL
1,369 Reviews of Holman Honda of Ft. Lauderdale - Service Center
Pleasant experience at the service department. I have a punchcard showing 4 oil changes and the fifth one is free. Your service rep , Joe told me that offer was no longer available but he would hon I have a punchcard showing 4 oil changes and the fifth one is free. Your service rep , Joe told me that offer was no longer available but he would honor their promise to me. That was on the phone . I arrived 30 minutes later and another agent Mark Hartman agreed with Joe and suggested A tire rotation. I said ok and my car was in the service area in 10 minutes. Shortly after that , mark said my car was ready and I didn’t need a tire rotation. That seemed very honest to me .thank you Mark Hartman and Honda for a pleasant visit! More
New car 1st service This was my initial service experience with the dealership. It met the expectation I was hoping for. My service representative Joseph Burdge was both This was my initial service experience with the dealership. It met the expectation I was hoping for. My service representative Joseph Burdge was both courteous and efficient. I am comforted knowing I will contact Mr Burdge in the future for my Honda servicing needs. Thank you. More
Fast, friendly and professional. Our regular service writer Sy has left, sadly, but we were very pleased with Jeree Estrill. She responded quickly to our questions and made sure every Our regular service writer Sy has left, sadly, but we were very pleased with Jeree Estrill. She responded quickly to our questions and made sure everything we requested was completed ahead of schedule. We are treated like family and the courtesy car wash was excellent. If they offered a snack bar or even a snack machine that was functioning, would make it more comfortable for customers waiting at the dealership for their vehicles. Overall we have always had great service here, we are very glad a family member referred us! More
Professional and convenient Holman Honda is where I purchased my car. I like to bring the car to this dealership because I know I am getting the quality service I have come to k Holman Honda is where I purchased my car. I like to bring the car to this dealership because I know I am getting the quality service I have come to know from Holman Honda. Excellent lounge area for shorter visits, and free shuttle service home for longer visits. These extras make it a pleasant experience. More
More than satisfactory As always, your rep was courteous and knowledgeable. You guys always take good care of me. I have been coming to you guys for years now. As always, your rep was courteous and knowledgeable. You guys always take good care of me. I have been coming to you guys for years now. More
A/C repair done right! AC compressor went out at 32,000 miles. Not happy about that! I Honda extended warrantee save me $1700 out of pocket. They needed to keep my Pilot o AC compressor went out at 32,000 miles. Not happy about that! I Honda extended warrantee save me $1700 out of pocket. They needed to keep my Pilot overnight and offered a loaner car. Service was very good and Eddie always takes care of me. Only small complaint was that I had some difficulty getting return calls. Also I asked to let me know when this courtesy shuttle was leaving and they did not let me know. Had to wait an extra 40 minutes. More
Excellent customer as usual I had routine oil and tire change and customer service with eddy was excellent as usual. he always explain what's goung on and answer all questions an I had routine oil and tire change and customer service with eddy was excellent as usual. he always explain what's goung on and answer all questions and service was prompt and no complaints More
Service 6/11/2019 Service was quick and appeared to be done correctly. Service advisor did a great job explaining what needed to be done. I did not receive any coupon Service was quick and appeared to be done correctly. Service advisor did a great job explaining what needed to be done. I did not receive any coupons in my email, which I appreciated and used in my past visits. More
Very professional and enjoyable Mark Hartman is an excellent service representative. He has always explained all items to be repaired of replaced. He takes time out to advise you o Mark Hartman is an excellent service representative. He has always explained all items to be repaired of replaced. He takes time out to advise you of upcoming maintenance and checks for all specials. The entire atmosphere in the service department is exceptional customer service. More
Battery replaced Clock was not reprogrammed and drivers side door came back dirty outside was not washed was unable to reach my service advisor when I called Clock was not reprogrammed and drivers side door came back dirty outside was not washed was unable to reach my service advisor when I called More