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Holman Honda Centennial
Centennial, CO
2,596 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,596 reviews
July 14, 2011
We have service done on both of our cars, and the customer service and maintenance has been top notch. Everyone at the dealership is very friendly and helpful! customer service and maintenance has been top notch. Everyone at the dealership is very friendly and helpful! More
by pilotdriver
Employees Worked With
Shawn in service
July 13, 2011
We had an appointment with a man named Bien.We go in and they cant find him!Apparently he has gone home!This is our first impression!Shows such initiative!So now we stand by the front door waiting for someo they cant find him!Apparently he has gone home!This is our first impression!Shows such initiative!So now we stand by the front door waiting for someone to help us!!They find Michael.He is very nice.So we sit down and he asks us what we think we can afford and what we like.Then we get to test drive the car we were there to see.As we are driving my husband tries to get the navigation to work and all it says is ''CHECK DEVICE''!We get back from a pretty quiet ride and Michael asks someone what is wrong with the navigation and the man responds ''the sensor probably needs to be reset''.Well on the ride Michael told us that it had been working earlier that day!This implies to me that it is a frequent problem and sensors are not cheap to fix!!So we get back and wait for Omar to look at the trade in we have.He never touched our vehicle(and its not rusty or visibly bad,its a GMC Sierra with an insulated topper and rhinno lined bed,no rust,new tires)He went outside with the paper,looked up and turned around and came back in.He comes in with an offer of $1100.00 BELOW Kelly Blue Book-thats a big amount!Michael comes out of the ''office'' and has some silly list about how much the car is worth and how we are getting a deal,then he throws our monthly payment in there.It is like 250.00 more than what we told him was our range!(why ask if you dont care?)So we ask for more on our trade in and he goes back in the ''office''.He comes back and says ''they are willing to give you what you want on your trade but, ''he'' says it still wont work and that this car is just too much for you''.I am in shock that he just said that!How unprofessional!!!And rude,CONSIDERING THAT THEY NEVER EVEN RAN OUR CREDIT!!!!!!!At this point it is 20 mins to close.He looks at us and says ''sorry guys''.Nothing more!As we go to walk out MY HUSBAND TURNS AND SAYS THANK YOU AND OFFERS A HAND SHAKE-NOT MICHAEL-MY HUSBAND!They never offered to try to find something that may also work!No other option-we walked out with NOTHING!They could have said ''we are about to close so how about i look at our inventory tomorrow and see if i can find something that will work for you thats in your price range and give you a call''! Very sad customer service!I really wanted a Honda-and i would have taken a cheaper one had they offered!It seemed to me that they just wanted to go home!!Oh well, on our way to Ford tomorrow!Kuni Honda on Arapahoe just put a bad taste in my mouth for Hondas! More
by Miss.Me
Employees Worked With
Michael
July 13, 2011
I know the people who work there so I know what quality work is done there. I have also talked to other folks who have had wprk done there so their reputation is getting around. work is done there. I have also talked to other folks who have had wprk done there so their reputation is getting around. More
by hardworker60
Employees Worked With
Stacey Hansen
July 09, 2011
The experience was good,no pressure no hassle.Kevin Moore the product presenter did his job,showed the car and presented it nicely.Kevin answered all the question i had, I would just recommended everyone to the product presenter did his job,showed the car and presented it nicely.Kevin answered all the question i had, I would just recommended everyone to check out Kuni Honda,good customer service and great prices. More
by ptnguyen78
Employees Worked With
Kevin Moore
July 08, 2011
Overall, a good experience. My only complaint was that it 4.5 hours and we were paying cash. Seems weird to have to go through the whole financing process when we aren't financing. I think a change to this w 4.5 hours and we were paying cash. Seems weird to have to go through the whole financing process when we aren't financing. I think a change to this would be welcome. Otherwise, great! They fixed some lock problems the vehicle had for us and were very accommodating. Great dealership. Would recommend. More
by rweston
Employees Worked With
Kevin Moore
July 06, 2011
I had a great experience at Kuni Honda! Zee and the rest of the sales and finance guys took great care of me. I didn't feel pressured but when I said yes to the car, everyone jumped into action to get me ou of the sales and finance guys took great care of me. I didn't feel pressured but when I said yes to the car, everyone jumped into action to get me out as quickly as possible. Thanks to Zee and everyone else who helped out. I love my Hyundai! Kim Thornton More
by KimThornton
Employees Worked With
Zee Babar
July 06, 2011
I have been looking for a compact 4WD 4DR truck for several months now. I met George Lee when calling regarding an internet search for a trcuk they had posted on their site. The truck they had at the several months now. I met George Lee when calling regarding an internet search for a trcuk they had posted on their site. The truck they had at the time was not really "the one" so George took my contact info and said he'd keep an eye out for something and let me know. I had other sales staff at other dealerships promise same, but George really followed up. Twice afterwards, George called me back and this last time out he really had found "the one" for me. George was great to work with, shows great initiative and did not waste my time by having me come out and look at something that did not fall within my price range and complete my list of "must have" features. If not for George, I would still be searching websites, auto mags, and such, trying to find the perfect gently-used truck for me in my extremely scarce spare time. This is my first Honda and first time I have bought from a dealership in more than 20 years. I am really amazed at all the extras Kuni provides, like car washes and oil changes, even for a used car. I feel valued and spoiled and would be happy to repeat the experience here when my teenage son starts looking for that "first car" to drive. Thank you. More
by ziencat
Employees Worked With
George Lee
July 05, 2011
I was absolutely dreading replacing my car that had just been totaled in an accident, and I of course dread the car dealership. Craig was very patient while I test drove the vehicles I was interested in, wh been totaled in an accident, and I of course dread the car dealership. Craig was very patient while I test drove the vehicles I was interested in, when I found the "one" the guys in finance made the deal go quickly, I was given options to add to my vehicle, and I was out of there within 3 hours. It was by far the easiest and fastest car buying experience I have ever had. It really does help to use a certified car dealership as well, they were really knowledgable about the Honda brand, which was why I was there in the first place. This was an excellent car buying experience and I would return to Kuni again. More
by hinesb
Employees Worked With
Craig Smith, Barry Udell, Mr. Gerber?
July 03, 2011
I had 2 car buying experiences at Kuni. The first I had 2 car buying experiences at Kuni. The first was to purchase a 2008 Accord. Kim was quite friendly and helpful with the test drive process. I had 2 car buying experiences at Kuni. The first was to purchase a 2008 Accord. Kim was quite friendly and helpful with the test drive process. She was very patient and made every effort to get me the information I needed. My experience felt OK until I met with the Financial Services Manager who was exerting pressure on me to buy 2 additional warranties. I was not given clear information initially about the cost of the warranties or financing options. After driving the Accord for 2 days I realized that I wasn't comfortable in a mid-sized car, and I contacted the office to inquire about exchanging the car for a smaller vehicle. I sat down with Kim and the Sales Manager to explain my rather unusual situation and to talk about options. The Sales Manager told me that they would try to make things right. Several days later I returned to test drive 2 more cars while my newly-acquired Accord was being "appraised." I found a Civic that I liked and began to talk numbers with the Sales Manager. The transaction took a turn for the worst when he informed me that they had appraised my Accord for trade-in, and they could offer me a trade-in allowance of $1800 less than what I had paid for the car 6 days earlier! This felt like a very unfair situation in which I had little power, and it didn't represent a good faith effort to remedy the situation. After much back and forth between the Kuni staff (and a couple of small concessions on their part), I decided to buy the Civic. I, unfortunately, took a big financial hit and walked away feeling taken advantage of financially. More
by August22
Employees Worked With
Kim Walsh
