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Holman Honda Centennial

Centennial, CO

4.5
2,594 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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10750 E Arapahoe Rd

Centennial, CO

80112

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Showing 2,594 reviews

August 08, 2011

This was not a pleasant car buying experience. At first we were told the car was sold when we arrive at the dealership, eventhough I had called 15 minutes before we arrived. The other party didn't back ou More

by rorycpa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Torii
Aug 19, 2011 -

Holman Honda Centennial responded

Dear Valued Guest, I appreciated visiting with you again and I believe I addressed your concerns to your satisfaction. We have taken your feedback and use this as an opportunity to improve our service with setting proper expectations for example, "paying cash" does not make the finance process faster. Waiting for 1 1/2 hours for finance was an unusual circumstance, we average about a 20 minute wait at most. The copy of the warranty, you get the paperwork for the warranty but your need was to know what was covered in the warranty and that is in the handbook (on the pages I refered you to)and the warranty information is also in the service computers for when you are in the service department they can address any warranty information for you. Our goal is to provide you with exceptional customer service and we missed the opportunity to deliver that, we apologize. We do appreciate your business and you do matter to us! Kind Regards, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061

August 07, 2011

I had a great experience at Kuni Honda. David was very knowledgeable and helpful. Overall, I am very pleased with my purchase and the service I received. Joann More

by JoannM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Castillo
August 05, 2011

The car needed more maintenance than I thought it would (I didn't realize the code "B" meant something else), and I had planned enough time for only an oil change before a book group I wanted to get to. T More

by anne.hazelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Christens (?)
August 05, 2011

Customer service was great, everyone friendly and helpful. I was treated as a person, not just another sale. The loan process was quick, but I feel like the warranty was included without my approval More

by fletch645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rolloff
August 04, 2011

Purchased a car last weekend, and it was by far the best car buying experience I've had. I felt like I was treated with respect, and got an overall good deal on the purchase and the trade in. More

by alexrcp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
August 04, 2011

Tom was professional, courteous and knowledgeable. There were a few issues with the vehicle I purchased that needed to be taken care of and both Tom and Chris assured me Kuni would take care of the issues I More

by Scott_Hoffmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rolloff and Chris (Sales Mgr.)
August 04, 2011

The service was just fine. It is disappointing to me that when you go online and make an appointment at 9 a.m. that you still have to wait 2 1/2 hours to have a technician even look at your problem and anoth More

by jlshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Gent
August 04, 2011

Paperwork took a bit long but overall I was happy with the sales person and experience. The price was what I wanted and the car was in good shape. More

by cchur236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
August 03, 2011

Best experience every for buying a car! Sales representative Sean Baker is very respectful and allows you to make a decision without hassleing you. My wife and I enjoy our new Honda. Thanks More

by sessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sean baker
August 02, 2011

The employee I worked with was very friendly when I spoke to him on the phone and in person. He explained everything that was wrong with my car to me and made me aware of my options More

by AJSchupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dupree
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