Holman Honda Centennial

Best experience ever! We were looking for a car for my daughter. They worked diligently to get her into a car she loves at a price we could afford. We went to several other We were looking for a car for my daughter. They worked diligently to get her into a car she loves at a price we could afford. We went to several other dealers and they were no help whatsoever. Ralph, Melissa & Deidre went above and beyond to make my daughters first car buying experience a success!!! Thank you so much!!!! I would definitely recommend Kuni Honda and will look to them first for our next car buying experience! More

Horrible experience This dealership is not worth your time. They are unprofessional, rude and do not care about customer service. I hope you take your business elsewhere. This dealership is not worth your time. They are unprofessional, rude and do not care about customer service. I hope you take your business elsewhere. More

Games, waiting, and false preapprovals I found the vehicle I wanted on their website, then applied for preapproval and was approved. After several follow up emails to a non-responsive inter I found the vehicle I wanted on their website, then applied for preapproval and was approved. After several follow up emails to a non-responsive internet sales rep, I was told they were busy with a conference call. Then to top it off, they didn’t want to give me a fair price on my trade NOR tell me how much they need down. They play the bait and switch game. No wonder online dealerships like Vroom are becoming so popular. More

Go elsewhere If you decide to buy your car here, make sure you get it checked out by a mechanic! I bought my car and had to return it because after my mechanic too If you decide to buy your car here, make sure you get it checked out by a mechanic! I bought my car and had to return it because after my mechanic took a look, there was over $4,000 worth of work that would need to be done. There are so many other options of places to buy cars, I would highly suggest you shop else where. More

Terrible Dealership/Terrible Customer Service So what a terrible dealership. We purchased the 2014 Honda CRV for our daughter. Just a day after taking the car home, it began losing air in a tire So what a terrible dealership. We purchased the 2014 Honda CRV for our daughter. Just a day after taking the car home, it began losing air in a tire. We brought it back it and after waiting for 2 hours, they claimed they couldn't find anything wrong. The next day the tire was flat and so we took it to Discount Tire who found the problem and fixed it immediately. We waited for weeks for the title to be sent to the Summit County clerk where we lived. It never arrived. After we contacted the dealership, they blamed it on the County losing the paperwork. The county did some research and learned that Kuni had sent the paperwork to Elbert County and had sent the other owner's paperwork to Summit County. Kuni apologized and promised us a free oil change, but when we made an appointment for our oil change after our daughter returned home (after graduating college), we were told there was a change of management and they could find no record of the problems or their promise of the free oil change. Just what kind of customer service is this. We contacted the customer service representative who then suggested we have our car serviced elsewhere. We are happy to do this, as this company is just a bunch of incompetent liars. More

Sales guy tried to force us After my brother looked at the 2017 Honda HRV first, the next day we went as a family to look at the car and buy. The sales guy Miguel was very pushy After my brother looked at the 2017 Honda HRV first, the next day we went as a family to look at the car and buy. The sales guy Miguel was very pushy. He thinks that he knew what is proper for us and try to force my brother to sign.He also showed us a commercial of the video he did in Spanish. We left that day telling him that we need to weigh our options as the price he was able to get us was over what we wanted to pay. After two days, they called us and told us there is a sale going on and we can come and look at cars. when the guy sees us, we told him we were told there is a sale. He insisted we buy the same car he showed us initially and sign the paper. When my brother told him that he wants to see if there is a sale and didn't want to sign for that car, he almost insulted him by saying that he is not coming there to buy a car and we are wasting his time.He is a very annoying sales guy who thinks that he knows better for the customer. It is hard to earn business this way! More

Can't trust these guys! The story I got went from "you'll have right of first refusal on the car" to "we need the kind of commitment a father would expect to marry off his da The story I got went from "you'll have right of first refusal on the car" to "we need the kind of commitment a father would expect to marry off his daughter." They clearly lied to get me to the table and put on the pressure. Shameful.... More

Great Sales/ Poor Service We purchased our 2015 CRV Touring at Kuni and received great Sales service from our saleswoman. She was great and detailed, she sold the car. My com We purchased our 2015 CRV Touring at Kuni and received great Sales service from our saleswoman. She was great and detailed, she sold the car. My complaint is once the Sales ended the service ended with it. This Service Department is so lacking in customer service skills. We received an electronic survey in which I was detailed and honest and never received a response as was indicated would take place. This only solidifies my point. We had two negative experiences there once we picked up our car that had to do with our tires and they are a very busy center but just don't have time for a simple friendly greeting upon arrival. It is almost like you are troubling them. Very disappointing. We have been to service centers over the years that really do know what the word service means. I gave a fair rating because although the Sales Department did a great job, their Service Department negated the whole experience. More