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Holman Honda Centennial

Centennial, CO

4.5
2,596 Reviews
Holman Honda Centennial is a Honda Dealership you can trust and we always strive to put you, the customer, first. Our goal is to treat each of our customers as we would a guest in our own home. Our employees will go the extra mile for you and we are here for all of your vehicle needs. Our customer service and satisfaction is what sets us apart from other dealers. Holman Honda is ready to serve the Greater Denver, Colorado community.
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10750 E Arapahoe Rd

Centennial, CO

80112

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Showing 2,596 reviews

November 22, 2011

I went in to look at a Honda and didn't expect to buy anything right away. The employees at Kuni Honda were so helpful and so nice, that I couldn't resist the deal that they gave me and ended up with a More

by aberlau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron, Sean, and Raul
November 21, 2011

I've always been pleased with the service and customer care shown by everyone at Kuni Honda over the years. Ryan was a delight to work with today. He wanted to make sure that I didn't get charged for se More

by ptanis881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
November 21, 2011

Mike gave me guidance / recommendations as to the replacement items (i.e. battery) from the dealership tests and the fact that I could improve (and how) the tire selection (GoodYear) on my CR-V. He More

by jfjant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike christian AND Claire
November 20, 2011

Negotiated a good price over the phone with Natalie who was very helpful. Kevin showed me all the features and explained everything very well. Would definitely do business here again and highly recommend More

by dukebd711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Moore, Natalie and Raul
November 20, 2011

Our car simply didn't start after having dinner at Volcano (amazing Chinese food) - a quick call to Kuni Honda down the street had us going in a loaner car 35 minutes from the time our car didn't star More

by JohnBrackney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Rena, Herm
November 20, 2011

Zee and Omar worked very well together as a team. Although Zee was out primary contact during the purchasing process, Omar made sure we knew that another resource was available should we have any add More

by lorileugers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar and Zee
November 18, 2011

Mike was awesome to work with and the dealership did great. Our 2006 Civic had a cracked block and to my surprise it was covered under a recall. Mike provided updates along the way and even called to More

by t5terror
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Christian
November 17, 2011

This dealer is definitely heading in the WRONG direction. I've gone there for years, but the last 2 visits have been textbook examples of lousy service. I was working with a Service Writer named BILL the las More

by dalesherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roberta
Nov 30, 2011 -

Holman Honda Centennial responded

Dear Mr. Sherman, First I want to Thank You for your feedback. It allows us the opportunity to review our process and our people for areas of improvement. I regret that to date, we have not been able to resolve your service concerns with you directly. I respect your right to not have any further communication with you. However, I would like to address your review. With reference to your first service concern when you brought your car in for service and did not receive a call back as promised. We have restated to our service team the importance of timely communication with our guests. We have a revised process so this does not happen in the future for you or any of our other guests. Bill is a long time professional in the service business with a loyal following, would it be fair to say, he may have had an off day? The "2nd transmission failure in 200,000 miles" is not related to the original class action suit with Honda. You received that concession in 2007 at 116,000 miles. Transmissions have a 3 year 36,000 mile warranty. If replaced, the warranty of the replacement is 12 months or 12,000 miles. I am not aware of any car maker or model of car that carries a "lifetime warranty". Your vehicle is 11 years old with over 200,000 miles. Can we agree at this time and date, you own your car and, are responsible for its maintainence? Thank you once again, Rena Marson Guest Relations Manager Kuni Honda on Arapahoe 303-708-2061

November 16, 2011

We have had both of our Hondas serviced by Kuni Honda for the last 6.5 years and have been very satisfied. We fell they have always been upfront and honest with us. They have not been pushy when we have de More

by kjpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
November 14, 2011

Unfortunately my 2010 Honda Pilot does not seem to be assembled very well. I have had numerous loose and vibrating parts on this vehicle since day 1 (not purchased at Kuni). Fortunately, the service peop More

by petergdoyle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Craft
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