
Holman Ford Lincoln - Turnersville
Turnersville, NJ
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Recall replacement of Takata Air Bags The notification of status updates of this NHTSA mandated recall by Ford Corporate could be best described as a Cluster xxxx. After being notified by The notification of status updates of this NHTSA mandated recall by Ford Corporate could be best described as a Cluster xxxx. After being notified by mail by Ford that parts were available in mid January 2018, I was informed by Holman and Ford Corporate that they were not available and no E.T.A was known. To add insult to confusion I received a voicemail from Ford Corporate that a "DO NOT DRIVE" order had been issued inconnection with this recall. Upon calling Ford Corporate and Holman, I was advised that this was in error. FINALLY, 1.5 months after receiving notice from Ford Corporate, and several phone calls later to Holman, I was advised that parts WERE now available and had to have Holman Parts Dept order them myself. Approximately 1.5 weels later I called Holman Parts to inquire of the status and was advised that they had arrived that day. Aththst time I made appoinment with Holman Service Departmrnt where I was questioned whether or not parts were on hand for this recall. IT IS NOT THE CUSTOMER'S RESPONSIBILITY to verify whether or not the arragements for a FEDERALLY MANDATED RECALL are fully in place. I was considering the purchase of a 2019 Ford Ranger, HOWEVER, that decisionis now in question as a result of the handling of this recall issue. More
Oil change The girl at the counter was awesome but 90 minutes thru the so called quick lane is very frustrating. It was the 3rd time I came in to try to get an o The girl at the counter was awesome but 90 minutes thru the so called quick lane is very frustrating. It was the 3rd time I came in to try to get an oil change and it shouldn’t be that difficult. More
Flat Tire was a long wait, but they had to go to Mt. Holly for tire. should be able to get them their supplier in Woodbury. less wait. was a long wait, but they had to go to Mt. Holly for tire. should be able to get them their supplier in Woodbury. less wait. More
Great dealership, car not so much! The dealership is great, I have never had a bad experience with them, that being said, I will NEVER buy another Ford! I have had nothing but problems The dealership is great, I have never had a bad experience with them, that being said, I will NEVER buy another Ford! I have had nothing but problems with my 2013 Focus that I would never recommend a Ford to anyone looking for a car,. But as I said, dealership is top notch. More
FREE !!!!! I strongly recommend that you change your policy for a CAR LOANER. Other dealership DO NOT CHARGE for a car loaner. I know this because my wife and ch I strongly recommend that you change your policy for a CAR LOANER. Other dealership DO NOT CHARGE for a car loaner. I know this because my wife and children have used the following dealership for a free loaner while there car is being repaired. HONDA &TOYOTA. STOP the $5.00 fee More
Completely satisfied Bought a used truck, found two small issues. Made appt, was driven home after dropping off my truck then picked up and taken to dealership. I’d say th Bought a used truck, found two small issues. Made appt, was driven home after dropping off my truck then picked up and taken to dealership. I’d say that’s what service is all about. Thank You Holman Ford. More
Sale person Our sales person Brian Gross is the Best. He don't play them sales person games he gets right to the point to make the best deal that he can make. Our sales person Brian Gross is the Best. He don't play them sales person games he gets right to the point to make the best deal that he can make. More
Pleasant purchase! My buying experience at Holman was a pleasant, straight forward, easy going one. Tom was very professional and Pauline got my paperwork done quickly w My buying experience at Holman was a pleasant, straight forward, easy going one. Tom was very professional and Pauline got my paperwork done quickly while explaining everything thoroughly. More
Mike Irish was excellent and Dan horwath Great friendly service and I left with the deal I wanted in the first place. Great team to work with. No pressure and worked around my busy schedule Great friendly service and I left with the deal I wanted in the first place. Great team to work with. No pressure and worked around my busy schedule for me! More
Let me tell you a story about a man named Jed Very good experience stopped to get oil chanjtged and tires rotated and.. the see the mechenib drbe my ford to thr parkin lot at firs i get burned up Very good experience stopped to get oil chanjtged and tires rotated and.. the see the mechenib drbe my ford to thr parkin lot at firs i get burned up thinkin i get pushedto baxk burner!😠 To my mistake they be done!!! I said that was maffuggan fadt! I laug he laugh and it was,all good even got 2 coffee when there ..thank you!! More