Holman Cadillac

THIS WAS IF NOT THE BEST, NEXT TO THE BEST EXPERIENCE THAT I HAVE HAD PURCHASING AN AUTOMOBILE. THE SALESMEN WAS JUST TERRIFIC TO DEAL WITH, HE IS VERY ATTENTIVE AND EASY TO DEAL WITH. THAT I HAVE HAD PURCHASING AN AUTOMOBILE. THE SALESMEN WAS JUST TERRIFIC TO DEAL WITH, HE IS VERY ATTENTIVE AND EASY TO DEAL WITH. More

I recently purchased a Cadillac CTS and dealt with Alan Gorman. He couldn't have been any more knowledgeable about the product and process and was very helpful and courteous throughout the purchase. He t Gorman. He couldn't have been any more knowledgeable about the product and process and was very helpful and courteous throughout the purchase. He took his time showing all the features in the car and made me feel as if I was his only customer. He made the whole buying process very enjoyable and would certainly make me come back to Holman again for my next car. More

I had an agreement with your company through a former salesman named Tim Rivas. I'd decided to return my 2008 xxx at lease end and purchase a 2011 xxx, instead. But, then the idea of Corvettes came to mi salesman named Tim Rivas. I'd decided to return my 2008 xxx at lease end and purchase a 2011 xxx, instead. But, then the idea of Corvettes came to mind and I began exploring possibilities. You had a Corvette convertible I was interested in, but timing wasn't quite right since I had another month left on my lease. Still, no problem, the ad sheets were full of Corvettes sitting around for months waiting for a deal. Rivas offered to pay half my monthly lease fee, so I figured it wouldn't be so bad to eat the other half. So I took the deal, only to find out that he reneged, meaning Holman reneged! I did not renege and I still fully expect Holman to live up to their bargain. Unfortunately, while rushing through the paperwork as the dealership was closing that Friday night, I neglected to make certain the contract so specified Holman's commitment to pay half ($425.00) the lease payment. Since the lease company for the xxx and finance company for the Corvette are the same (Ally), I assumed everything was okay until Ally began calling me for additional payments, including $150.00 for a key fob that I personally handed to Tim's boss (Gary West). Ally holds me responsible even though my ability to control this transaction ended with my handoff to you. I have spoken to your finance manager (Michael Wolfinger) who could not resolve this issue. Repeated calls to Gary West have never once been returned (last time was today). I will never phone him again. I guess I got a bit too complacent, lulled by the outstanding quality of the last two Cadillac dealerships I purchased cars from who went overboard to fulfill every agreement. I guess with your company it's back to the: "Let the buyer beware" philosophy of sales. I will never contact you again, however, I will post this comment on every message board and rating site I can find. If it prevents one customer from being so duped, I will feel justified. I hope it's lots!!! More

Alan is extremely knowledgable, and professional in all aspects of all vehicles. Alan made us feel very comfortable with the purchase of our new vehicle. He also made sure we were aware of all financing aspects of all vehicles. Alan made us feel very comfortable with the purchase of our new vehicle. He also made sure we were aware of all financing options. We were smiling!!! Thanks Alan More

Sale was handled very provessionally. I initially made contact via the internet and Tim responded in kind which was a big time saver for me. When we actually went to the dealership he had the right car fo contact via the internet and Tim responded in kind which was a big time saver for me. When we actually went to the dealership he had the right car for us to test drive. In addition our trade in was handled very fairly. More

My salesman Tim Rivas made my new car purchase experience easy and stress-free. I currently own five cars, and I have purchased, sold and leased many cars in my lifetime. I love cars but I normally hate th easy and stress-free. I currently own five cars, and I have purchased, sold and leased many cars in my lifetime. I love cars but I normally hate the buying experience. Tim worked hard to make the process easy. He let me test drive the car with no pressure, and when it came time to discuss price he didn't play games. I told him what I wanted to pay and with very little back and forth we made a deal. When I came to pick up the car it was clean and ready to go. All the paperwork was completed and all I had to do was sign and drive. I would absolutely recommend Tim and Holman Cadillac. More

David is an outstanding service representative who I have worked with for many years. His knowledge of the Cadillacs that I have brought in for service is excellent, as is his friendly communication skills. worked with for many years. His knowledge of the Cadillacs that I have brought in for service is excellent, as is his friendly communication skills. David is one of the employees that I very much enjoy working with, which keeps me coming back to Holman Cadillac for my new cars. More