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546 Reviews of Holm Buick GMC - Service Center
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August 14, 2020
Great Service Lacy was very friendly and helpful. She answered all my questions. She let me know when my vehicle would be ready for pickup and it was ready when s Lacy was very friendly and helpful. She answered all my questions. She let me know when my vehicle would be ready for pickup and it was ready when she said. . More
by DHEUSZEL
Verified CustomerEmployees Worked With
Lacy Laffitte
July 31, 2020
Tires and Alignment This is not the first time I have used this service department. I have had nothing but great experiences each time. This time I had a front end alig This is not the first time I have used this service department. I have had nothing but great experiences each time. This time I had a front end alignment and new tires put on our car. Service was done in a timely manner and everyone treated us with respect and enthusiasm. Will definitely be back. More
by dwalker14
Employees Worked With
Wayne Wells, Jeff Crawford, Lacy Laffitte
July 30, 2020
Very attentive to detail, willingness to recommend & assist with any questions! Kind & courteous in person or by phone Thank you for your service appreciate all staff assist with any questions! Kind & courteous in person or by phone Thank you for your service appreciate all staff More
by DOHERTY
Employees Worked With
Wayne Wells, Jeff Crawford, Dylan Scherbring, Lacy Laffitte
July 27, 2020
Oil Change & Noise Noise is still there (outside the truck somewhere below the bed). I stated that someone needed to ride in the backseat to hear the noise - it's not Noise is still there (outside the truck somewhere below the bed). I stated that someone needed to ride in the backseat to hear the noise - it's not coming from where Jeff stated on work order (backseat). More
by bahernan
Employees Worked With
Jeff Crawford
July 27, 2020
Superb service! Jeff Crawford, the service repair department, was beneficial and explained the problem with my car and the price to repair it. His expertise was much Jeff Crawford, the service repair department, was beneficial and explained the problem with my car and the price to repair it. His expertise was much appreciated. More
by vinex2
Employees Worked With
Gavin Sutton and Wayne Wells, Wayne Wells, Jeff Crawford, Gavin Sutton
July 23, 2020
The service was great. They went above and beyond. Especially since my appointment was not in the calendar! They even took me to work since I dropped my car off before work Especially since my appointment was not in the calendar! They even took me to work since I dropped my car off before work More
by BEAR339
Employees Worked With
Wayne Wells
July 20, 2020
Oil change. Check fluids. Rotate tires I arrived 15min early and service attendant had finished earlier appt.early and I got right in. Everyone was extremely friendly and professional. Than I arrived 15min early and service attendant had finished earlier appt.early and I got right in. Everyone was extremely friendly and professional. Thank you to all. More
by espi1
Employees Worked With
Wayne Wells
July 17, 2020
Great service. Excellent staff. My family has done business with them for many years. Excellent Customer service and experience. Always knowledgeable and friendly. Wayne and Russ ha My family has done business with them for many years. Excellent Customer service and experience. Always knowledgeable and friendly. Wayne and Russ have always been our go-to. More
by nerfherder1426.rb
Employees Worked With
Russ Ryberg , Jeff Crawford, Lacy Laffitte
July 15, 2020
Very disappointed with my first visit. Came in for an oil change and a diagnostic on my air bag light. After 5 hours I called to see if my vehicle was done and it hadn't been started. The oil change was then change and a diagnostic on my air bag light. After 5 hours I called to see if my vehicle was done and it hadn't been started. The oil change was then done and I was called in an hour for pick up. I rescheduled for the next day for the diagnostic and decided to cancel as I found another shop eager to help and not charge the fee of over $100 just to tell me what was wrong. It was fixed and returned to me in less than an hour. Good customer service starts with communication. I had an appointment which was correct as my initial call was on speaker and others hurd the appointment time and day. The service department gave me multiple excuses why the work wasn't completed on time from "an employee needed stitches, to my appointment was on a different day. A courtesy call would have been nice as I wasted the entire afternoon waiting to get my vehicle back. Very unprofessional! More
by LORIBARNETT1968
Employees Worked With
Jeff Crawford, Lacy Laffitte
