Holm Buick GMC

Requested no cabin filter replacement. I do those. They called my wife to recommend it and she okayed it, not knowing my wishes. No big issue, but I specifically asked that it not be replaced! called my wife to recommend it and she okayed it, not knowing my wishes. No big issue, but I specifically asked that it not be replaced! More

Overall the service department does well. This particular experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting an experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting and out of the car which was causing the cushion to wear and the driver's weight was being supported with the plastic shroud causing it to break. The cost to replace all necessary parts of approximately $750. Frustrated that we're going to have to continue replacing this part if we don't have the seat cushion replaced with a higher density foam. It's unfortunate that GMC is have this issue with other model vehicles and you think there'd be a fix for it. My 2011 Ford F-150 seat cushion is compressed but doesn't affect any of the plastic shrouding around the base of the seat. My personal opinion is the quality of the parts that GMC uses. We've decided to go ahead and move forward to having the parts replaced because we really have no other choice. This will affect our future decisions on purchasing any GMC vehicles. More

this is the second car we have bought from Holm's Motor and have been more than happy with everyone we have talked with during the sale. Gavin and Cedric was so helpful as usual :) Love my new Terrain! and have been more than happy with everyone we have talked with during the sale. Gavin and Cedric was so helpful as usual :) Love my new Terrain! More

The staff and salesmen were very friendly and responsive! They all had a great sense of humor. Gavin was always quick to get questions answered and took really good care of us. They all had a great sense of humor. Gavin was always quick to get questions answered and took really good care of us. More

I inquired on a new 2021 2500 AT4 Duramax yesterday. Told them what my trade was, a 2021 2500 Duramax High Country. Today they got back with me, and agreed that I pay $7000 cash difference on the new truck. them what my trade was, a 2021 2500 Duramax High Country. Today they got back with me, and agreed that I pay $7000 cash difference on the new truck. He said "done deal, truck is sold. What time would you like to be here tomorrow to pick it up, we still have to get the plastic off it?" We agreed on a time, and deal is done. I text them pictures of the documentation they needed. Done deal.. So I go get my title from the safety deposit box, withdraw $7k cash from my bank account.... I pull off my tonneau cover, spend an hour uninstalling my custom fit seat covers, and get all of my belongings out of my truck. Then, they call me back, and say they want more money difference. Now its $9k!! Said that came directly from Tim Holm himself!! I absolutely could not believe what they were trying to do! I went back and forth with the sales manager, and he said "Unfortunately, my hands are tied. This is Tim's decision." This would be my 5th brand new GM truck purchase. Trucks ranging from $36k, to $82k, and this is how they treat me. I believe that is called the "Bait and switch" to get me to spend more than we had agreed on. I would expect this at some shady used car lot, but not Holm. Unbelievable!! More

Great dealership. Tim T. Was friendly and helped me find the perfect vehicle for my budget. Would highly recommend Holm Auto and Tim for your car shopping needs! the perfect vehicle for my budget. Would highly recommend Holm Auto and Tim for your car shopping needs! More

Tim has always been super helpful. Iv never felt pressured and he's always eager to assist. I look forward to seeing him at Holm for my future car shopping pressured and he's always eager to assist. I look forward to seeing him at Holm for my future car shopping More

I recently bought a new car from Tim and I can’t say enough good things about him or the sale from start to finish. I appreciated how well Tim listened to me and took his time to make sure I was comfort enough good things about him or the sale from start to finish. I appreciated how well Tim listened to me and took his time to make sure I was comfortable making the purchase I did. He was knowledgeable, friendly, patient, and attentive to my wants and needs of my new car without being pushy . Even after the sale, he reached out to make sure I was still happy with my purchase and it I had any questions or concerns. I will be back to Tim for any car needs and refer him to anyone shopping for car! More

I left with the same problem I arrived withMy truck had I left with the same problem I arrived with My truck had only 10,000 miles on it, and I left paying over a $600 bill so much for warranty. I left with the same problem I arrived with My truck had only 10,000 miles on it, and I left paying over a $600 bill so much for warranty. More