Holm Buick GMC

Holm Buick GMC responded

Delaney, thank you for sharing your review of your car purchase experience at Holm Buick GMC! We're thrilled to hear that you had such a positive and enjoyable experience. It's wonderful to know that you found your favorite purchase to date at our dealership. We take pride in maintaining a high standard for our vehicles, ensuring that each one meets our rigorous quality criteria. We're delighted that you felt comfortable and confident in your purchase, knowing that you would be taken care of. At Holm Buick GMC, we strive to provide great people, great cars, and great service. Your satisfaction is our priority, and we're glad to know that we met your expectations. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and provide ongoing support. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Awesome review Beth and thanks for your patronage. Trevor Daniels will certainly appreciate you kind words and so will our IT Manager Jamie Hughes. We try to create an comfortable conducive atmosphere so your down time is minimized. All the best and safe travels! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Robert, thank you for your wonderful review of your service visit at Holm Buick GMC! We're thrilled to hear that you had a great experience and found our staff to be helpful, friendly, and accommodating. Your recommendation means a lot to us, and we appreciate your kind words. We strive to provide exceptional service to all our customers, and we're glad that we have consistently met your expectations. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future and providing you with another great experience. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We are very grateful for your business and really appreciate your account of such a positive experience at Holm Buick GMC. We will continue to work on growing efficiency and staffing and thank you for the polite and positive feedback! See you next time! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you taking time to reflect on your visit and speak with Service Manager Lucas Luchsinger in regards to your visit. We never want customer's to perceive our team as uncaring or unconcerned and we are sorry you were made to feel this way. This is a great opportunity for the team to reflect on both the seriousness of your concern and how they are perceived by customers. We assure no disrespect was intended and thank you again for scheduling to have the issue resolved. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that our team provided you with excellent customer service and went out of their way to ensure you had a great experience. Your kind words are greatly appreciated and will be shared with our team. If there's anything else we can assist you with or if you have any further automotive needs, please don't hesitate to reach out. We're here to help. Thank you for choosing Holm Buick GMC, and we look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Gus, thank you for taking the time to share your positive feedback about your service visit at Holm Buick GMC. We're thrilled to hear that we have earned your trust as one of the most caring service providers in the area. At Holm Buick GMC, we prioritize listening to our customers and understanding their expectations. We believe in providing personalized service and doing our best to meet those expectations. Your satisfaction is important to us, and we're glad to know that our efforts have resonated with you. If there's anything else we can do to assist you or if you have any further automotive needs, please don't hesitate to reach out. We're here to help. Thank you for choosing Holm Buick GMC, and we appreciate the opportunity to serve you. We look forward to continuing to provide you with exceptional service in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We apologize for the inconvenience and have asked our Service Manager to reach and and see how we can best remedy the situation. You candid feedback is important to us as it measures our success through your eyes which is truly what matters. Thank you for your time and safe travels. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking time to leave us this fantastic 5 star review. These type of remarks provide the wind in our sails as we work through the day and we cant thank you enough! We hope to be of service to you again in the future. Best wishes, Holm Buick GMC

Holm Buick GMC responded

Jennifer, thank you for taking the time to share your experience at Holm Buick GMC. We greatly appreciate your feedback and are delighted to hear about the positive service you received during your visit. We are thrilled that our service personnel were able to assist you in such a courteous, friendly, and kind manner. It's our priority to ensure that our customers feel valued and supported throughout their entire service journey, and we are glad that we met your expectations. Providing you with a ride back to your house and picking you up when your car was ready was our pleasure. We understand that convenience plays a significant role in customer satisfaction, and we are committed to going the extra mile to make your experience as seamless as possible. We look forward to serving you again in the future and providing you with the same level of attention and assistance. Thank you once again for choosing Holm Buick GMC. Should you have any further questions or need assistance, please don't hesitate to reach out. - Sincerely, the Holm Automotive Team of Salina