Holm Automotive Center Inc - Service Center
Abilene, KS
3,776 Reviews of Holm Automotive Center Inc - Service Center
We received excellent service at Holm Chevy service department. We were in town for a funeral and our car would not start. Fortunately, we were broke down in an adjacent parking lot from Holm. Andy department. We were in town for a funeral and our car would not start. Fortunately, we were broke down in an adjacent parking lot from Holm. Andy directed us to the service dept and made sure someone would help us. Jamie came out in the cold to help us immediately. He could not get anything done in the parking lot, so we went back to the service waiting area while they pulled the vehicle into the shop to assess the problem. Our car was fixed in about 1 1/2 hours and Jamie even worked with the local parts store to get our part warren-teed so we did not have to pay as much for the repairs. I told my son that we broke down in the best place in Abilene Kansas. Even though our day did not go as planned, we were taken care of with prompt, professional service. I would even consider driving back to Abilene for service if we need it in the future. I think that is saying alot for a business to attract customers back to their business. Thank you to Holm service center for the excellent job they did for my family. More
Jeff is always willing to help a person out. He is not a very pushy person when trying to sell a car or truck. That is what I like about Jeff. He lets me look around and when I am ready to make a deal I wi very pushy person when trying to sell a car or truck. That is what I like about Jeff. He lets me look around and when I am ready to make a deal I will contact him. More
Tim Holm and the staff at Holm Automotive are always very pleasant to do business with and knowledgable about the product offerings. Over the years, I have purchased three new vehicles and several used vehi pleasant to do business with and knowledgable about the product offerings. Over the years, I have purchased three new vehicles and several used vehicles from this dealership and would recommend it to anyone seeking a fair deal backed with excellent service. More
we were traveling on I-70 and had car trouble. we ended up having a water pump and assorted pulleys replaced. they did this on a fri. aft. as we were trying to get to kansas city for doctor and grandkids. up having a water pump and assorted pulleys replaced. they did this on a fri. aft. as we were trying to get to kansas city for doctor and grandkids. i thought they went out of their way to work our vehicle in to their repair appointments and get us on our way by 4:45 that day. there were other people in the waiting room and all were happy with the service they were receiving on their vehicles. my wife and i were very impressed with all aspects of our treatment at this dealership. More
Our 2010 Cad SRX had a grinding noise in the steering system during low temperatures. The service department was aware of a service bulletin that suggested the front strut mounts might be the problem. system during low temperatures. The service department was aware of a service bulletin that suggested the front strut mounts might be the problem. They replaced the strut mounts under warranty and it fixed the problem. The steering is now smooth and quiet. More
Great people to work with. I appreciate that they are proactive, but not pushy, about service and sales. The staff is friendly, courteous and excellent to do business with. Service done in a timely and p proactive, but not pushy, about service and sales. The staff is friendly, courteous and excellent to do business with. Service done in a timely and professional manner. The business itself is very community oriented, sponsoring many local agencies and causes. More
I had just recently purchased a used Cadillac from Hunter McMillan and took the car on a trip to Utah. While in Utah I noticed that my car was making a funny whining noise and took it to a Cadillac dealer i McMillan and took the car on a trip to Utah. While in Utah I noticed that my car was making a funny whining noise and took it to a Cadillac dealer in Provo, Utah (Harmon's Auto Center). I was informed that the problem with my car was that the hub and bearings on the right front tire were shot and I needed a new hub and bearings and the cost would be $500. It was a Saturday morning and I called back to Holm to see if the dealership would still honor the limited warranty on the car even though it was about a month past the time period that I had agreed to in my contract. Matt Holm called me back right away and agreed that the problem should not have occurred and that they would honor the limited warranty and pay for 50% of the expenses. The dealership paid Harmon's over the phone and I did not have to worry about the expense. Matt was very friendly and bent over backward to make sure I was being treated fairly and that I could get back on the road again. I have purchased 3-4 vehicles from this dealership in the past and have always received good service and representation. I will likely purchase all of my vehicles from this time on from Holm after my recent experience. More
The service dept has always been very friendly and helpful especially Chuck Loader. If I call and ask about a problem I am having with my vehicle he will always have me bring the vehicle in and have s helpful especially Chuck Loader. If I call and ask about a problem I am having with my vehicle he will always have me bring the vehicle in and have someone look at it the same day. I will not take my car to any other dealership. More
I have had nothing but great service from Holm Automotive in Abilene, Kansas Service rep Jamie Ayers is the best. He is always willing to go above and beyond to help with a problem. The mechanics at Holm in Abilene, Kansas Service rep Jamie Ayers is the best. He is always willing to go above and beyond to help with a problem. The mechanics at Holm Chevolet always do their best job and your vehicle is never covered with grease when they are done. Any new vehicle purchase in my future will be from Holm Automotive, because of their great service department. Anytime I have had a vehicle problem, Holm Chevolet always does their best to fix the problem in a timely manner, or provide a loaner car until the work is done. More
Everytime I call Jamie to have service work done on one of my vehicles, there is no hesitation to them getting on it right away. I live 22 miles from the dealership and Jamie does everything in a top notc of my vehicles, there is no hesitation to them getting on it right away. I live 22 miles from the dealership and Jamie does everything in a top notch fashion when it comes to getting the service work done and getting me back on the road. I have been to several different dealerships in my life time but Holm Automotive beats them all hands down for the great service they provide. The whole dealership needs to be commended for there friendliness and quality of service they provide to everyone who enters there doors. Keep up the good work.... More