Holm Automotive Center Inc

While having the oil changed and vehicle inspected on a 2009 Chevrolet Impala at another Chevrolet dealer, I was informed as follows: "During inspection noticed play in the RF wheel bearing notified cus 2009 Chevrolet Impala at another Chevrolet dealer, I was informed as follows: "During inspection noticed play in the RF wheel bearing notified customer. Customer elected not to fix at this time Quoated price $608.36" This is an exact quote written on the ticket. My wife and I purchased the car new at this dealer. Shocked, I left this Chevrolet dealer and drove to Holm Automotive, another Chevrolet dealer, the same afternoon. I was introduced to Jamie Avers, a service consultant. After telling him the problem, he pulled the car into service and started looking on the computer. After verifing my name, he told me how much it would cost by making a zero with his fingers. He printed off the powertrain limited warranty information for me and my wife to have. He told me that the work could be done immediately. In less than an hour, I had gone from no offer of any warranty service and a cost of over six humdred dollars out of my pocket to zero dollars. While waiting for the repair in the customer waiting area, Mr. Tim Holm came and introduced himself, wanted to know my name and we had a friendly discussion. The repair on the Chevrolet Impala was completed in about an hour that afternoon and all of the people which I interacted with were very professional and friendly at Holm Automotive Center Inc., Abilene, KS. I hope that this review has answered the "Why" and that it will be accepted. More

I went to Holm Chevrolet (Chuck Loader) to see if they could remove a tow bar from the front of my cadillac. We used a motorhome to tow the vehicle. Chuck was friendly and very willing to explain to me ho could remove a tow bar from the front of my cadillac. We used a motorhome to tow the vehicle. Chuck was friendly and very willing to explain to me how they would do it. I did not have to wait; they got it right in and removed it. When I picked it up Chuck went over the procedure again. He is a very friendly, courteous and willing to help person. I would highly recommend him and Holm Chevolet for servicing a vehicle. Judy Clausen More

We like to shop at home. We have been going to this dealership for about 20 years and are always treated very goo in sales and service. Everyone goes out of their way to be outgoing and upbeat. It is dealership for about 20 years and are always treated very goo in sales and service. Everyone goes out of their way to be outgoing and upbeat. It is a great day at holm automotive as they say. More

Eric was fantastic to work with! He never gave up trying to help find the perfect car for us. He never pushed us or pressured us into a sale, and kept in great contact with us from the time we were first i to help find the perfect car for us. He never pushed us or pressured us into a sale, and kept in great contact with us from the time we were first in until we drove out of the parking lot with exactly what we were looking for! More

We were traveling through Abilene and could not get our car started after eating lunch. Jamie Avers got our car right in, fixed the small problem quickly and barely charged us any labor costs. He was helpf car started after eating lunch. Jamie Avers got our car right in, fixed the small problem quickly and barely charged us any labor costs. He was helpful, friendly, and honest. More

We had been searching for a bigger vehicle for our family and I had contacted Holm to see if they had any used Tahoe or Yukon. At the time they had one Yukon on the lot and after my husband and I went and lo and I had contacted Holm to see if they had any used Tahoe or Yukon. At the time they had one Yukon on the lot and after my husband and I went and looked we decided that it wasn't for us. Dave Surritte continued to look for a vehicle that would fit in our budget and big enough for our family. After a month went by they had received a used Tahoe and Dave had text messaged us right away with it. When we returned from vacation we went to look at it and it is now our family car. We can't thank them enough for continuing to search for us and helping us through the whole process. Every person that we came into contact with was very friendly and informative. No one tried to sway us towards a vehicle we didn't want. They were nothing but helpful. We would recommend them to anyone looking to purchase a vehicle. The next time we need to find a vehicle we will return to Holm. More

Everyone at Holm has been helpful and friendly. I took our car in for warranty work, when I got there they discovered the wrong part was ordered. I could tell they felt really bad. Chuck apologized many our car in for warranty work, when I got there they discovered the wrong part was ordered. I could tell they felt really bad. Chuck apologized many times and offered to come get our car, so we wouldn't have to take off of work, when the correct part came in. Holm service department had the part reordered and our car repaired in less than a week. Holm helped us three years ago with a diesel pickup that we bought some where else and they treated us like we regular customers. Since then we have leased a Equinox and just bought a used pickup. I think we will work with Holm for many years. More

I went to Holm's for an oil change and it was determined that I had some other issues with my car and a part had to be ordered. Due to the requirement of my car remaining at the dealership overni determined that I had some other issues with my car and a part had to be ordered. Due to the requirement of my car remaining at the dealership overnight, Mr. Loader assisted me with obtaining a rental car (free of charge) in order for me to travel to my job. I believe Mr. Loader provides excellent customer service. I would highly recommend the Service Department at Holm's. More

Eric is great to work with.We have worked with him before. He is always very professional and up to date on the cars that are on the lot. I would choose to work with Eric again. before. He is always very professional and up to date on the cars that are on the lot. I would choose to work with Eric again. More

Michelle was great we really appreciate all her help! This is the second truck I have got from holm and will defiantly be coming back This is the second truck I have got from holm and will defiantly be coming back More