Holm Automotive Center Inc

Misery on the road While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in C While driving from Colorado to Tennessee on Sept 23 we began to experience first a noise which we could not identify that caused us to seek help in Colby Ka. They were loaded with work and sent us on to Oakley where we met with yet another rejection. At their suggestion we continued toward Hays with the sound continuing but not worsening. We called ahead but received no assurance that they could see us. As we approached Hays the sound was less noticeable so we decided not even to try. All seemed unchanged until we passed the exit for Abilene when suddenly the check engine light came on and the oil pressure gauge begin to fall. We turned around and crept back to their exit having no idea who might be able to service us. It was after 5:00 pm so we first found a motel. When asked, the desk clerk immediately picked up the phone and called his friend, Chuck, at Holms who said that they were closing for the day but gave us a spot at 8:00 am. When we arrived we realized that it was a full Chevy dealership which was a relief. Jaime greeted, took our history, and, seeing that we were on the road with a dog, guided us to the lounge with our pooch, and kept us apprised of their findings. He also took my wife, who by now had lost confidence in our 2008 Suburban, to Eric Aldwegg, a salesman. Long story short, a few hours later, though our car was fixed, we were driving out in a 2011 Suburban waving goodbye to Jaime, Eric, Corey,the business manager, and Tim Holms, the owner, all of whom had made an otherwise gruesome misadventure a pleasant experience. As our actor turned politician has said, "I'll be back". John Bruno( my fat finger hit 4 stars, not 5, on customer service- they were definitely a 5) More

Just the Best Place EVER! If you want to be treated like royalty (or to make it more simple - FAMILY), then go with Holm Automotive for anything you need from car maintenance, If you want to be treated like royalty (or to make it more simple - FAMILY), then go with Holm Automotive for anything you need from car maintenance, to sales, to collision auto repair. They are friendly 100% of the time and they are concerned with getting it right for you! I love this place. So blessed to live close to them. I see why they are constantly doing the best and succeeding. p.s. Oh and Andy Elliot - perfectionist. Just what you want if your car needs cosmetic repair. More

"Bad day turned good" After having an horrendous day with a transmission failure, I was able to test drive a few trucks comparable to my failed unit,make a great deal and d After having an horrendous day with a transmission failure, I was able to test drive a few trucks comparable to my failed unit,make a great deal and drive off wiyh a fabulous truck, Everyone was plain outstanding in helping me recover from my difficulty. I went home and scratched out my bills and revenues,discovering that I would have trouble keeping up with my payments. I called Michell first thing in the morning and explained my plight. She didn't bat an eye before asking me how can we help. I had my eye on the Cruze turbo diesel with its superior fuel mileage and we made the deal virtually over the phone. We finalized the deal the next morning(Saturday),also her day off duty and I drove home in the Cruze before noon. A great car and dealing with quality people,I am very satisfied. Thank you Michell and Jeff Johnson. More

Excellent, Excellent, wonderful, fabulous, dealer I'm impressed w/the quality of service @ your dealer everyone kind friendly went above beyond helping I wouldn't go anywhere else wonderful Alicia I'm impressed w/the quality of service @ your dealer everyone kind friendly went above beyond helping I wouldn't go anywhere else wonderful Alicia More

Found us great used truck. We were looking at new Ford 3/4 ton diesels and were sold on them. Eric found us a used Chevy 3/4 ton diesel with extremely low mileage that is just We were looking at new Ford 3/4 ton diesels and were sold on them. Eric found us a used Chevy 3/4 ton diesel with extremely low mileage that is just as nice and was able to save us a bundle! More

got a deal of a life time I would like to love thank Jeff Johnson, and Jeremy plott for all there help. They where very helpful and they seem to know what I wanted from the st I would like to love thank Jeff Johnson, and Jeremy plott for all there help. They where very helpful and they seem to know what I wanted from the start. I always have to keep trying to find a dealer that is willing to go down he extra mile but now I have found one that knows just what I want. More

Michell holt Best costumer service anywhere I have been. Bought a vehicle there a few years ago and won't go anywhere else. Small town dealership with the savings Best costumer service anywhere I have been. Bought a vehicle there a few years ago and won't go anywhere else. Small town dealership with the savings of the big ones and they give back to the community. More

Another auto service experience with Chuck Loader The service I scheduled through Chuck Loader was for minor GM recall work on a Cobalt owned by a close elderly relative. As before with my own vehicle The service I scheduled through Chuck Loader was for minor GM recall work on a Cobalt owned by a close elderly relative. As before with my own vehicle, when it came to first inquire and schedule the work, Chuck Loader was right on top of everything, knowing exactly what was required, to first order the parts and then making a prompt, very friendly, and courteous phone call, plus personal US mail notification for scheduling. I drove the car to Holm's facility at the exact time planned and the work began right away. Plus I reluctantly asked for an oil change and tire rotate, thinking maybe the service shop didn't have the time for that extra last minute work request, even though Chuck happened not to be there that particular day due to a funeral, it was clear he left his staff of technicians to do the recall work plus my extra requests in an expedient quick time frame as I waited. This all is noteworthy because as much as I dislike mentioning this, other repair facilities do not render the courtesy and high level of expertise as I found at Holm Automotive with Chuck Loader managing business. Yeah I know I may have laid it on a bit heavy about Chuck, but if you only knew some of my not so pleasant, recent experiences elsewhere at getting auto repairs done, you would understand. Again well done Chuck, and thanks. BTW let's all give his Dad a "wish him well" during his illness. By Dave Herrs More

Service with a Capital S My sales person was extremely courteous and helpful. He worked very hard to find exactly what we wanted and found it. His word meant something and t My sales person was extremely courteous and helpful. He worked very hard to find exactly what we wanted and found it. His word meant something and that is to us a very valuable commodity. This is the fifth vehicle we have bought from this dealership. Jamie and Chuck in service are the tops in service, helpfulness and friendliness. More

Excellent service! Holm Automotive got my car in right away when other dealerships were going to take 4-5 days, they explained the problems thoroughly to me and fixed my Holm Automotive got my car in right away when other dealerships were going to take 4-5 days, they explained the problems thoroughly to me and fixed my car for a great price and in a timely manner! More