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This rating includes all service center reviews, with more weight given to recent reviews.
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2,434 Reviews of Hollywood Kia - Service Center
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May 03, 2018
Very fast I had work done at another dealership and it took me a week for them to fix my car. Ever time I was told a day it was another until a week. I was told I had work done at another dealership and it took me a week for them to fix my car. Ever time I was told a day it was another until a week. I was told one thing and that's what happened. I'm very pleased. More
by SIMMONS_VICTORIA
Verified CustomerEmployees Worked With
Carlos Tavares
May 02, 2018
Excellent job Work was taken care of. They also did an extra check before going on our trip and found out we needed new brake pads. Thanks. Work was taken care of. They also did an extra check before going on our trip and found out we needed new brake pads. Thanks. More
by JESSMONTGOMRERY
Employees Worked With
Randy
April 29, 2018
Great Service Went for an oil change found I needed much more done .. Tevon did everything in power to help me out my car made great recommendations that I should d Went for an oil change found I needed much more done .. Tevon did everything in power to help me out my car made great recommendations that I should do I always come for my service but this visit was very different and great More
by QUINTONBAPTISTE
Employees Worked With
Tevon
April 29, 2018
Very nice service The service and the waiting time was on point. I was in and out.i I'm looking to buy a new car and I'm thinking about buy a SUV. The service and the waiting time was on point. I was in and out.i I'm looking to buy a new car and I'm thinking about buy a SUV. More
by Kingjames
Employees Worked With
April 29, 2018
Did not complete my car in time I had to my car in to get a repair they told me it would take 5 days to be fixed and it took my over a month to get it back. It my that amount of time I had to my car in to get a repair they told me it would take 5 days to be fixed and it took my over a month to get it back. It my that amount of time a huge inconvenience for me. More
by TAYLOR.LOMAX15
Employees Worked With
April 29, 2018
Do not return calls I have a lease from KIA. I needed to schedule an oil change. I called and left 3 messages for them to call me back to schedule a time. I also calle I have a lease from KIA. I needed to schedule an oil change. I called and left 3 messages for them to call me back to schedule a time. I also called and left a message with the receptionist to have them call me back, and lastly I called and left a message on the manager’s voice mail to call me back. I did not receive 1 phone call back! That is very poor customer service and I wish I would never have leased my vehicle from there. The time before that, I called 3 times before I even had someone answer the phone. More
by CINDYH0
Employees Worked With
Antonio Raposo
April 28, 2018
Super helpful staff Great staff they helpe sort out my problem straight ahead. Everybody was helpful! They cleaned my car in the end, and it took exactly what they told Great staff they helpe sort out my problem straight ahead. Everybody was helpful! They cleaned my car in the end, and it took exactly what they told me! Thanks More
by Thaiscarg
Employees Worked With
Randy, Josh and Bill
April 28, 2018
Awesome Service! I have taken my car back for service on a few occasions and each visit is better than the next! The Service Department really bends over backwards to I have taken my car back for service on a few occasions and each visit is better than the next! The Service Department really bends over backwards to make you feel welcome and does a great job!!! Thank you Scott and staff for a great job!!! More
by EML926
Employees Worked With
Randy Rosario, Scott - Manager; girls at reception desk
April 28, 2018
Awesome Great service!!! Exceeded all of my expectations!!! Car was ready when promised, each time! Comfortable waiting room, friendly and courteous greeting, Great service!!! Exceeded all of my expectations!!! Car was ready when promised, each time! Comfortable waiting room, friendly and courteous greeting, great experience and awesome employees!!! Great manager!!! Please list service dept. names too soproper recognition can be given!!! More
by EML926
Employees Worked With
Service department
April 27, 2018
Multi point inspection Came in for a multi point inspection on my 2017 optima once it hit 10,000 miles. Everyone at this location was very nice. They even have espresso mach Came in for a multi point inspection on my 2017 optima once it hit 10,000 miles. Everyone at this location was very nice. They even have espresso machines, massage chairs and charging stations for free! I'm glad I bought my car here because I have 3 years of this service for free!! More
by AMIRGOHER
Employees Worked With
Other Employees :
Carlos Betancourt, Steven Arteta, Joey Cruz, Sebastian Uribe
