2,434 Reviews of Hollywood Kia - Service Center
first service & battery roblem everything was very smooth and quick-they addressed my concerns-I was satisfied and the car was delivered clean with a battery replacement. the car ap everything was very smooth and quick-they addressed my concerns-I was satisfied and the car was delivered clean with a battery replacement. the car appears to be preforming well and the little whiz that I hear as the car moves thru the speed changes must be normal! More
REPAIRS ON OUR CAR OUR CAR NEEDED SOME SERVICE DONE TO IT AND UPON ARRIVING IN THE MIDDLE OF THE DAY, WE WERE GREETED BY RANDY WHO WAS VERY HELPFUL. HE TOOK THE INFORMAT OUR CAR NEEDED SOME SERVICE DONE TO IT AND UPON ARRIVING IN THE MIDDLE OF THE DAY, WE WERE GREETED BY RANDY WHO WAS VERY HELPFUL. HE TOOK THE INFORMATION AND OUR CONCERNS AND TOLD US THAT HE WOULD GET THE CAR DONE FOR US ASAP. WE WERE ABLE TO GET OUR CAR BACK WITHIN A COUPLE OF DAYS AND OUR CAR BACK ON THE ROAD DOING DELIVERIES. WHAT A GREAT AND EAST EXPERIENCE AND WILL BE BACK FOR ALL MY SERVICE NEEDS! More
Scheduled service Had my vehicles maintenance done. Always a friendly atmosphere and easy to make the appointment. Lots of seats in the waiting area, pleasant experienc Had my vehicles maintenance done. Always a friendly atmosphere and easy to make the appointment. Lots of seats in the waiting area, pleasant experience overall. More
Lack of Concern by Some Got to the location about 10am. Waiting about 3 hours and not seen by a service advisor. Went to front desk and asked is it normal not to see an advis Got to the location about 10am. Waiting about 3 hours and not seen by a service advisor. Went to front desk and asked is it normal not to see an advisor yet or the timeline, she stated she didn't know and continued talking to coworkers. Waiting more got a call from an advisor I explained I'm in the lobby walk over and still no action was taken to get my vehicle serviced. Went to manager and ask it it normal to wait 3 hours plus and yet not see an advisor. He apologized and took my car to the back. I wait about an hour and thought it would take a while longer was going to go walking. Seen my car outside came back in and ask if my car is waiting or done. Another advisor said it was done was going to call me. He apologized and provided $5 off. I left felling like my time was wasted and stolen. More
Exceeded my expectations Rosy and Tevin are true assets to your company. Very cordial,helpful,and with such professionalism. Took me to every step of the entire service Rosy and Tevin are true assets to your company. Very cordial,helpful,and with such professionalism. Took me to every step of the entire service More
I really recimend Hollywood Kia. The ladys bathroom was dirty. So the lady at the desk said. You have to wait till tomorrow. They clean at night. Then she clean it. The ladys bathroom was dirty. So the lady at the desk said. You have to wait till tomorrow. They clean at night. Then she clean it. More
Great service Dealt with Joshua Fifi, was professional and went over the top from the first moment I spoke with him until I drove off the loan. Dealt with Joshua Fifi, was professional and went over the top from the first moment I spoke with him until I drove off the loan. More
Candy assisted immediately upon my arrival and is was out wi Very helpful and friendly! I had to be towed into dealership and provide a new battery under warrant. Was in and out within an hour Very helpful and friendly! I had to be towed into dealership and provide a new battery under warrant. Was in and out within an hour More
Service Tevin is very responsive always friendly and always goes the extra mile to make sure we are comfortable while we're waiting for our car. Tevin is very responsive always friendly and always goes the extra mile to make sure we are comfortable while we're waiting for our car. More
Excellent service I will not take my car no where else Hollywood Kia service department is the BEST Randy is awesome and always request for him To be my service prov I will not take my car no where else Hollywood Kia service department is the BEST Randy is awesome and always request for him To be my service provider since purchasing my car in 2014 and my second car for my daughter 2016!!!!! More