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2,436 Reviews of Hollywood Kia - Service Center
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May 31, 2018
Waiting too long but understand Service was good wait long people very professional Jason very nice service representative. Time that you have to wait is too long shouldn’t have to w Service was good wait long people very professional Jason very nice service representative. Time that you have to wait is too long shouldn’t have to wait that long More
by VT2FL95
Verified CustomerEmployees Worked With
Jason
May 31, 2018
Bad battery Kevin in the service department took care of me and had the battery replaced in adequate time. The service area was clean and staff was friendly. Kevin in the service department took care of me and had the battery replaced in adequate time. The service area was clean and staff was friendly. More
by GSB2323
Employees Worked With
Kevin
May 31, 2018
Exceptional service From walking through the door till the end great service and quality. Tevin Carter is one the best employee and deserve an obscene raise immediately. From walking through the door till the end great service and quality. Tevin Carter is one the best employee and deserve an obscene raise immediately. More
by DAVEJOSEPH81
Employees Worked With
Tevin Carter
May 31, 2018
The integrity of service As someone that runs a business, I find that Integrity plays a major role in creating first impressions in customers and keeping customers. Hollywood As someone that runs a business, I find that Integrity plays a major role in creating first impressions in customers and keeping customers. Hollywood Kia and Tevan Carter showed me and explained to me things that most service centers would not. Most service centers would start working on things and "find issues" in the car that may not have been there before. Tevan told me exactly what what to expect before he did anything and gave me the option to move forward with service. Not to mention because of the prices I did not feel like I was being swindled, or taken advantage of. With that type of integrity, it's a no-brainer to continue to bring vehicles to the service center and recommend Hollywood Kia to other people. I will continue coming to Hollywood Kia for all of my service needs. More
by COPELANDAEFIT
Employees Worked With
Tevan Carter
May 30, 2018
Always a pleasure They always do a great job and are very attentive. The gentleman who helped me was Tevin. He made sure to keep me in the loop on what they were doing They always do a great job and are very attentive. The gentleman who helped me was Tevin. He made sure to keep me in the loop on what they were doing to the car. The only thing is that I noticed today - the day after service- that the caps where the tires close are missing in three of them. More
by AMYBEncomo
Employees Worked With
Tevin
May 30, 2018
Satisfied Customer service is excellent for the most part. I get my needs met every visit. Purchased a non-Kia vechile from them and I still go to them after pu Customer service is excellent for the most part. I get my needs met every visit. Purchased a non-Kia vechile from them and I still go to them after purchase because of their excellence service. More
by DHAMILT9
Employees Worked With
Randy, Carlos Betancourt
May 30, 2018
The worst experience of my life. Stay away. Horrible Horrible!!!! Car under warranty, then the guy says warranty invalid.. The technician wanted to fight. They rip you off in every Stay away. Horrible Horrible!!!! Car under warranty, then the guy says warranty invalid.. The technician wanted to fight. They rip you off in every part of dealership. Worst experience ever. I went somewhere else and had no problem. More
by Randoid123
Employees Worked With
Kevin, Carlos Betancourt
May 30, 2018
get new wheel locks Hwd Kia was very accommodating they were so helpful and nice. Everyone went out of their way to make sure I was taken care of. Hwd Kia was very accommodating they were so helpful and nice. Everyone went out of their way to make sure I was taken care of. More
by cathi1
Employees Worked With
Steve in salea, Antonio Raposo, Abby Rosenthal
May 29, 2018
Excellent I've never been to a dealership quite like this before, they have gone above and beyond for me. I appreciate and am grateful for everything they've do I've never been to a dealership quite like this before, they have gone above and beyond for me. I appreciate and am grateful for everything they've done for me. Mitch has honestly been my saving grace, he has done anything and everything to assure my comfort and happiness with the purchase of my car. I will be a forever customer. More
by CHRISTY R.
Employees Worked With
Other Employees :
Christian and Randy in service dept.
May 29, 2018
Long waiting time I made an appointment and had to wait 30mn to actually see someone. I was then told it would be over 2h waiting for just an oil change, with appointme I made an appointment and had to wait 30mn to actually see someone. I was then told it would be over 2h waiting for just an oil change, with appointment. I asked to talked to a manager but he never showed up even though I did wait 2h to get my car back. I have to say that the service adviser was honest a polite. More
by tojoly
Employees Worked With
