Hollywood Kia - Service Center

Stephen was a tremendous help. He listened to us and was very knowledgeable about the Service we would need on my vehicle. He listened to us and was very knowledgeable about the Service we would need on my vehicle. More

Ask the new service manager Alexander Robles, what happened to my car??? Still waiting on an update on when my car will be ready since 11/04/24 happened to my car??? Still waiting on an update on when my car will be ready since 11/04/24 More

Great salesman and staff. Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting Quick to give attention but not overwhelming. Finance took too long. Should be able to handle quicker than several hours waiting More

The service was great. I also want to thank Tevin for helping me and giving me amazing service. I also want to thank Tevin for helping me and giving me amazing service. More

All is good! ! , as aaa aaa aaa aaa aaa aq aaa aaa aab aaa aaa ! , as aaa aaa aaa aaa aaa aq aaa aaa aab aaa aaa More

Everyone has been very pleasant to me. Very helpful. I appreciate the customer service. Most places do not seem to care if you come there or not. Customer service in most places seems to h Very helpful. I appreciate the customer service. Most places do not seem to care if you come there or not. Customer service in most places seems to have gone by the wayside. They really do no want to work. They just want the paycheck. It is nice that there are still places that do care. More

It was a very good experience, the parts take too many days to delivery but was satisfactory the results days to delivery but was satisfactory the results More

The whole pro ess was seamless on a Satursay afternoon and I didn't have an appointment and Chris had my car washed..... THEBOMB.COM!!!!!! and I didn't have an appointment and Chris had my car washed..... THEBOMB.COM!!!!!! More

1st, my initial visit to the dealership was comical. The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a down The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a downpour. It took me 30min of walking around asking for assistance to get help, even though I had set up an appt. I was then sold the wrong car that did not have the features I asked for. After 2 months I was finally about to transfer to the right car, but my initial down payment has still not been applied to the purchase of the 2nd car. I have mystery fees on my final feal and no one will call me to discuss....even though I keep being told someone will reach out to me. Add to that, not being sent home with all the proper paperwork, waiting a week and getting the run around to have the documents sent to me, then seeing the missing down payment and mystery fees. I am still attempting to settle the deal on this car. If I keep getting perked around....i plan to return the car and be done with this dealership. The incompetence is beyond frustrating and has become disrespectful to lie to a customer and waste their time More

Excellent service in due time. They told me it would take two hours and it took about an hour. It was a complete service. Thanks They told me it would take two hours and it took about an hour. It was a complete service. Thanks More