Hollywood Kia

I’m very upset with this dealership they gave me a hard time in the beginning. What’s crazy is they were the reason my vehicle was in the shop in the first place. A brand new 2024 vehicle that needed work time in the beginning. What’s crazy is they were the reason my vehicle was in the shop in the first place. A brand new 2024 vehicle that needed work done on the engine. I mean who wants a brand new vehicle that had work done on the engine? Tbh I don’t want this vehicle anymore. And also my other key fog that was in my car and steering cover is missing. More

Great customer service. Mr Ramirez took his time to ask questions and explain the type of services needed on the vehicle. Also loved the ride service provided by the dealer. Mr Ramirez took his time to ask questions and explain the type of services needed on the vehicle. Also loved the ride service provided by the dealer. I was able to go home so I didn’t have to waste hours waiting for the vehicle to be ready. More

The purchasing process was very fluid and smooth. I will recommend others to Hollywood Kia in the future. I will recommend others to Hollywood Kia in the future. More

Salesman polite, but did not want to show us how to use the car. He seemed very rushed and told us to try learn ourself and to come back for help if needed. After giving us keys to car, he thanked us and the car. He seemed very rushed and told us to try learn ourself and to come back for help if needed. After giving us keys to car, he thanked us and rushed away. More

Devin was super nice - he helped me throughout the whole thing and everything was super smooth. Great customer service! As well as Ray and Kevin they were both amazing. thing and everything was super smooth. Great customer service! As well as Ray and Kevin they were both amazing. More

Hollywood Kia is my fave. Been going there for 10 years now and dont plan on switching. Been going there for 10 years now and dont plan on switching. More

As soon as I walked in the door she treated me special thank you 💞she made me feel so happy being a cancer survivor she was so kind to me thank you for that thank her for me thank you 💞she made me feel so happy being a cancer survivor she was so kind to me thank you for that thank her for me More

I’m honestly dreading to go back to this dealership and getting my car serviced again. Last time I went for a “full” service appointment I waited 3 hours and almost 30mins. For a simple oil change. No tire getting my car serviced again. Last time I went for a “full” service appointment I waited 3 hours and almost 30mins. For a simple oil change. No tire rotation was done. They didn’t check my AC vents. I know the tire rotations weren’t done because I had that same nail in the front side of my tire. I had to get it patched all on my own. No check oil sticker reminder was given. Service was terrible. They kept telling me “almost done” as hours passed by. What’s the point of making an early appointment if one is going to be waiting for 3 HOURS?! One is understandable. But 3 for a simple oil change? A guy named Junior, acknowledged that I was waiting for hours and he called the service guys in the back regarding updates on my car and in 10mins. My car was out. It leads me to believe that my car was done hours ago! Again, without a full service! If I could take my car elsewhere for a full serviced, I would. More

Brand provided me great service and advice me on future services as well. He took care of me while I had to wait at the dealer. services as well. He took care of me while I had to wait at the dealer. More

Very good experience The staff was courteous and very professional The waiting area was clean professional The waiting area was clean More