Hollywood Kia

1st, my initial visit to the dealership was comical. The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a down The greeters didn't speak English and knew nothing aboth the cars. There were no umbrellas available for guest to go out side and view cars in a downpour. It took me 30min of walking around asking for assistance to get help, even though I had set up an appt. I was then sold the wrong car that did not have the features I asked for. After 2 months I was finally about to transfer to the right car, but my initial down payment has still not been applied to the purchase of the 2nd car. I have mystery fees on my final feal and no one will call me to discuss....even though I keep being told someone will reach out to me. Add to that, not being sent home with all the proper paperwork, waiting a week and getting the run around to have the documents sent to me, then seeing the missing down payment and mystery fees. I am still attempting to settle the deal on this car. If I keep getting perked around....i plan to return the car and be done with this dealership. The incompetence is beyond frustrating and has become disrespectful to lie to a customer and waste their time More

Very very helpful🤩Thanks so very much. It was our first car we purchased and we choose Hollywood Kia recommended to us by a friend,and it’s a very great feeling.Thanks so very much for all It was our first car we purchased and we choose Hollywood Kia recommended to us by a friend,and it’s a very great feeling.Thanks so very much for all your patience with us .. More

Great customer services, make things easier, didn’t feel pressure and they listened what I was looking for pressure and they listened what I was looking for More

Excellent service in due time. They told me it would take two hours and it took about an hour. It was a complete service. Thanks They told me it would take two hours and it took about an hour. It was a complete service. Thanks More

The dealership provided excellent customer service, knowledgeable staff, and a smooth car-buying experience. Highly recommend knowledgeable staff, and a smooth car-buying experience. Highly recommend More

Got my car super fast! Christopher offered to give me a ride home. Super appreciative. Christopher offered to give me a ride home. Super appreciative. More

Has an issue until I was able to speak with Alex the Service Manager. Everything worked out the waiting time was way to long 3 hours Service Manager. Everything worked out the waiting time was way to long 3 hours More

Extremely happy with everyone we dealt with. From our sales agent DeeJay to our finance guy Marcial and the general manager Angel. They truly did their absolute best in getting us the best deal From our sales agent DeeJay to our finance guy Marcial and the general manager Angel. They truly did their absolute best in getting us the best deal for us. We are glad to have joined the KIA family. More

Professional friendly and helpful. I appreciate the free service with the lease. I will continue to lease future cars from Hollywood KIA I appreciate the free service with the lease. I will continue to lease future cars from Hollywood KIA More

Servuce was good as expected The service person was polite I made an appointment I was served in a reasonable amount of time polite I made an appointment I was served in a reasonable amount of time More