Hollywood Kia

The best experience I've had in any dealership! ! Highly recommend go to service dept ask for Abraim ! Highly recommend go to service dept ask for Abraim More

Hollywood Kia is GREAT! Kermit is AWESOME! Will be my #1 go-to dealership. There was a small hiccup with my purchase, but they made it right!!! Kermit is AWESOME! Will be my #1 go-to dealership. There was a small hiccup with my purchase, but they made it right!!! More

Do not buy from this dealership. I am still waiting months after a recall for parts literally falling off of my new Telluride. No indication of how long I'll be waiting still. No I am still waiting months after a recall for parts literally falling off of my new Telluride. No indication of how long I'll be waiting still. No indication of how many people are in front of me waiting for the same part. Just told to wait until I'm called, that's it, and that took a bunch of callbacks and waiting on hold to be told that. It's official for me - do not by from Kia. I shrugged off the usual cliche dealership sales shenanigans when i bought the car because i guessed they all work that way. Now that they've treated me so poorly that my only recourse is an online review, I'll add there that the sales nonsense and the finance upselling were terrible. Do not buy a Kia, and not from here. GO BUY TOYOTA! More

The physical dealership itself was as a dealership should be. Clean and friendly. Tati, the online sales person was nice and helpful over the phone, prior to our arrival. Once there, we negotiated a car and be. Clean and friendly. Tati, the online sales person was nice and helpful over the phone, prior to our arrival. Once there, we negotiated a car and terms. Darrel, the manager was friendly and professional. After all was signed, it quickly went downhill from there. The sales lady, Patricia Alvarado was clueless of all aspects whenever we asked a question. And just wene you thought it couldn't get worse, along comes the finance manager Jose Cepeda and turns the financing part into a 2 day drawn.out process. The worst part of this entire problem is the fact that Hollywood Kia held back paying our trade-in because the finance manager forgot to get all required docs signed and collect a fee, which we would have done if asked of us. Now for the most serious part. This has been going on for 3 weeks now, causing damage to our credit due to the car not being paid on time. The sales manager consistently says he'd handle it...and nothing. Every time we call the sales lady Patricia Alvarez for an update she states she has no idea and that not her department, completely unwilling to put forth any effort to assist. Finally after almost four weeks of them not paying our trade-in car off, I left the GM a direct message and we sent him an email. We asked, again for proof that put car was paid, but was told it could take up to 48 hours to get it. While all this is happening,our credit is being reported as late and being damaged. And in the interim of all this, we got pulled over because the dealer failed to transfer the tag and registration and place a copy in the car. That resulted in a ticket which we now have to resolve in court. THE WORST CAR BUYING EXPERIENCE IN MY LIFE! I won't ever shop for a car from that KIA Dealer even.if they gave it to me for free. More

Easy to book. I found a spot available in short period of time. Good work, thanks I found a spot available in short period of time. Good work, thanks More

Ive been a customer for years now, and the service department has always been helpful and reliable. Especially Yitzahk, always a pleasure to deal with him. department has always been helpful and reliable. Especially Yitzahk, always a pleasure to deal with him. More

Everyone was super helpful in their efforts to help me get my deal done! My sales rep and finance associate were the best. get my deal done! My sales rep and finance associate were the best. More

I purchased a car from Hollywood Kia. The customer service and finance was very good. The customer service and finance was very good. More

Great experience at the dealership, they made the process easy. It all started with the great understanding and follow thru over the phone with Gisselle Prado, she helped me speed up the process and get all easy. It all started with the great understanding and follow thru over the phone with Gisselle Prado, she helped me speed up the process and get all done over the phone. Isroel, showed me the car and got the deal approved. Paperwork took TOO long (approx 2 hrs). Oscar Martin great help, i got a fantastic insurance deal. NOT PLEASENT I waited for an hour to find Isroel who had the keys of my new car, when everything was done, he was not to be found. Thank you Maggie, for being supportive and trying to help me go home faster. More

Agent that assisted me was prompt and handled everything for me with a smile. He made the whole process simple and easy and kept me updated throughout. Examples like this is why I come to Hollywood Kia. for me with a smile. He made the whole process simple and easy and kept me updated throughout. Examples like this is why I come to Hollywood Kia. More